BrowserStack Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

Community insights

TrustRadius Insights for BrowserStack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Wide Variety of Devices: Users have expressed gratitude for the extensive selection of real devices available on BrowserStack, including phones, tablets, and desktops. This diverse range allows them to test their applications comprehensively across various platforms.

Parallel Testing Feature: Many users have found the ability to conduct parallel testing on multiple devices simultaneously invaluable. This feature streamlines the testing process and enhances efficiency by enabling simultaneous testing across different device configurations.

Recording Test Sessions: The feature of recording test sessions and capturing screenshots for bug tracking has received high praise from users. It aids in pinpointing and resolving issues efficiently during testing, contributing to a smoother testing experience overall.

Reviews

261 Reviews

BrowserStack, A real value for Money!

Rating: 9 out of 10

Incentivized

January 19, 2023

Use Cases and Deployment Scope

I use BrowserStack as my daily Testing device, when a functionality has to be tested on a different screen size, platform, OS version BrowserStack provides an easy access to over 3000+ devices and the great thing is that the latest devices are available in the BrowserStack data centre and there is about 19 data centres, so the latency is very minimal. One of the cool feature is the image injection mechanism which helps in simulating the scanning mechanism. Also i use the BrowserStack to do the Test Automation, but when it comes to Android and iOS native Test Automation, BrowserStack does not support CI support. So one has to create a custom script to build jobs in the pipeline, but it has good support for integrating Selenium/Appium based Test automation framework. The documentation they provide is very helpful.

Pros

Image Injection mechanism
Great documentation and support
Biometric support
Various device vendor from Android like Huawei, Redmi, OnePlus, Oppo
Same device model available in various OS version
Accessibility support in Android
TestFlight support to download apps

Cons

Support for Native framework like Espresso and XcuiTest
Adding Foldable devices
Accessibility support for iOS devices
Allowing parallel device testing with same session

Likelihood to Recommend

BrowserStack is well suited for the Test suite written using Selenium/Appium/RobotFramework and greater CI support. Also very much helpful for testing scanning of invoices feature as it supports Image injection mechanism. Also provides support to upload document.Also localhost support is a nice feature. Bit of challenging when using native framework as Android using Espresso framework does not provide multi gradle support meaning if your project repo has more than 1 gradle file then the test run cannot be triggered locally, So everytime the test suite and App has to be uploaded manually which is time consuming. And there is no support at all to trigger Xcuitest bases test run locally.

Aravindh Sambanda Chandrasekaran

Senior IT Developer in Quality Assurance at Nordea (10,001+ employees)

Vetted Review

1 year of experience

View profile

Does BrowserStack stack up?

Rating: 10 out of 10

Incentivized

January 16, 2023

Use Cases and Deployment Scope

Testing various, but actually mainly one web application, checking for inconsistent rendering, interactive issues/bugs, and responsive UI design problems such as layout, colors, contrast, fonts, position, sizing/spacing, and graphics, etc. The products we produce are health orientated so accessibility, useability, presentation, reliability, and performance all contribute success in terms of sales, maintainability and customer retention.

Pros

Quick launch
Large catalogue of devices
Inspector

Cons

Code Inspector for all devices
Code inspector and be slow, unresponsive
Priority of most used devices / browsers based on stats

Likelihood to Recommend

Suited to anyone creating web applications or websites. It's important to view content on a variety of screen sizes, scrolling, content proportions, display of data in tables, buttons/links are clickable, when to show/hide content. Not appropriate to check on every single device/browser, especially the older ones. It's up to Developers/Designers to discern what issues are worth solving and investing time in.

Verified User

Employee in Information Technology (11-50 employees)

Vetted Review

1 year of experience

Browserstack review

Rating: 10 out of 10

Incentivized

January 16, 2023

Use Cases and Deployment Scope

Test new versions of software on different devices Test new versions of software on different browsers and browser versions Automate browser tests Test on the latest and older devices and operating systems

Pros

automate simple browser tests
able to test on the latest devices on the market
able to record tests
able to remember past devices used

Cons

test multiple devices side by side for a more easier testing experience
get devices used more in the east and far east

Likelihood to Recommend

BrowserStack is well equipped with the devices and operating systems available to the user. BrowserStack only lacks the use of a real life device in you hands, but its next best thing for a tester.

Verified User

Engineer in Quality Assurance (11-50 employees)

Vetted Review

3 years of experience

BrowserStack for mobile (PM viewpoint)

Rating: 9 out of 10

Incentivized

December 28, 2022

Use Cases and Deployment Scope

We have multiple use cases for BrowserStack:

1. Involves auto testing, I'm not really part of that team, so I can't add on that.

2. Involves manual mobile app testing - we upload files for manual testing of new features and designs easily without too much hassle.

3. Involves the way our customer teams support mobile app users - using multiple devices allows our customer support operatives to replicate issues as closely as possible, ideally using the exact same make and model as the user experiencing the issue.

Pros

Has a very large array of mobile devices and OSs
Has a good JIRA integration
Has really nice tools to record and document bugs

Cons

UX is a bit cumbersome
"App live" doesn't have a lot of tracking/debugging features that I would expect from a tool like BrowserStack

Likelihood to Recommend

I would expect more from BrowserStack for debugging mobile instances. No tracking of outgoing API calls or such (at least not on a Flutter-based app) or anything that's a bit more technical.

On the other hand, the fact that non-technical users can quickly jump into working with customers to reproduce their issues saves a LOT of time and money on test devices and being able to copy-paste from DBs into a device.

Verified User

Program Manager in Product Management (201-500 employees)

Vetted Review

2 years of experience

BrowserStack : The Best Mobile Farm there is and there will be

Rating: 8 out of 10

Incentivized

December 28, 2022

Use Cases and Deployment Scope

We are developing a health & fitness app that has 800+ test cases. We have identified, and automated 400+ of them, and they are executed on a daily basis via BrowserStack. From Locator identification to test execution, Browserstack is our go-to tool. It saves us from the hassle of going through the rigorous process of setting up xcode and other tools required to otherwise automate iOS test cases and even allows us3s to run test cases for iOS without using MacOS. All in all, BrowserStack has come in very handy for us as it allows us to save our expenses and time we would have otherwise spent on setting up the testing environment and other small details.

Pros

Video playback of execution
Network Logs of execution
Daily summary of number of tests run and the success percentage

Cons

The product should be made affordable for freelancers as this will allow even more publicity for an otherwise already awesome tool

Likelihood to Recommend

Suited for companies who want to automate iOS and Android test cases but can't afford to splurge on setting up the test environment. BrowserStack provides a readymade. Less Appropriate for companies who have budget constraints as BrowserStack comes at a premium; having said that, it will easily provide a huge return on investment test environment for them.

Verified User

Contributor in Quality Assurance (51-200 employees)

Vetted Review

2 years of experience

for a QA engineer, this one is the best tool as compared with others.

Rating: 8 out of 10

Incentivized

December 28, 2022

Use Cases and Deployment Scope

I am using App Automate feature of BrowserStack. As per my experience, We have test on different mobile version with multiple OS. BrowserStack provides auto generate report after execution of your script which is the best one of this tool and also, It will take auto record of your execution. This product has vast community to support their users. If you are interest to take the license, just Go for it.

Pros

This is super easy to spin up any device you want in few minutes, like iOS, Android, Windows, Mac or even Windows Phone. It'll be work like physical devices.
If you have any issue regarding project setup or configuration, Their support-team has very effective in resolving that.
BrowserStack helps to use the Browser dev tools for easy debugging purposes.
The UI interface is very easy to use and understand

Cons

There are no Linux/Ubuntu devices available for testing. Also, main problem for testing apps is Limited set of devices in inventory.
It is a bit expensive for small companies to avail the user license. They have different license for packages.
On some rare occasions too connecting to a device takes a significant amount of time. I believe these can be improved upon.

Likelihood to Recommend

In my office, we need both multiple types of iOS and android devices to do automation testing. This product makes it easy for that instead of buying different devices. Perfect value for money. The support and documentation of the product, most of the issues that I have encountered, are resolved and are addressed properly by the support channels.

Chandan Dash

Senior Engineer in Quality Assurance at Comviva Technology Ltd (1001-5000 employees)

Vetted Review

1 year of experience

Great Device Cloud For Speeding Up Testing

Rating: 9 out of 10

Incentivized

December 28, 2022

Use Cases and Deployment Scope

We use BrowserStack for our mobile test automation (native app). We have our automation running on a CI/CD pipeline on every build to prevent regressions so that we can quickly deploy new versions of our mobile app. We do not have a dedicated mobile team so having the automation do a large chunk of the core flows in our QA process saves significant time.

Pros

device selection (large ios and android device choices)
ease of use (easy setup)
great documentation for getting started

Cons

Faster turnarounds for beta releases
better debugging tools for remote usage
smoother interface when using live views

Likelihood to Recommend

BrowserStack is great for organizations that need to test a wide variety of devices for their mobile app (test matrix) and ensure they are not breaking older versions of android or iOS. Form factors are also easy to come by with the size of their device farm. They also have plenty of each type of device, so your automation almost always runs on the selected configuration (unlike other device farms).

Ability to run parallel tests for automation also speeds up feedback loops but it does get costly. So if you have a lot of end to end tests, your jobs might take a long time.

Verified User

Engineer in Quality Assurance (51-200 employees)

Vetted Review

3 years of experience

Efficient Mobile Testing

Rating: 9 out of 10

Incentivized

December 27, 2022

Use Cases and Deployment Scope

When we build a website, we want to ensure that the site works both in desktop and mobile forms. We use BrowserStack to test our site on multiple different mobile devices and record any errors or bugs that we find. The product allows us to review the site on many different mobile devices.

Pros

Many options for types of devices to use
Ability to capture screen for bug tracking
Ability to inspect elements and use web tools to troubleshoot page errors

Cons

Simulating the touch interface on a mobile device is unwieldy. Specifically, scrolling with the mouse wheel does not act how I would expect it to.
The timeout for sessions is very short, which means I can't prepare a demonstration of the site before a meeting without worrying about my session being canceled.
Keyboard shortcuts and some mouse gestures (trying to highlight text) don't translate to the mobile device, and I struggle to do simple things like navigate an input field.

Likelihood to Recommend

Perfect for reviewing a site on different devices to make sure elements react properly to different screen sizes etc.

Great for bug finding due to the capture screen feature.

Great for debugging problems due to element inspectors.

Not good for demonstrating during a meeting since sessions time out (and if I can disable that, I don't know how.) Not good for UI/UX design because mobile inputs are not intuitively translated to mouse and keyboard controls.

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

1 year of experience

Life Saver BrowserStack!

Rating: 10 out of 10

Incentivized

December 19, 2022

Use Cases and Deployment Scope

BrowserStack in our organisation is used for multiple purposes.

Pros

Compatibility Testing
Automation Testing
Functional Testing
Documentation

Cons

Documentation
log analysis during AppLive
Network Profiler bugs

Likelihood to Recommend

Its AppLive feature is used across test engineering teams to perform testing on remotely available physical devices. Teams perform compatibility test to look for defects in different OEMs. Other big use case for BrowserStack is Automation. Teams use its AppAutomate feature to run automated tests during regression. AppAutomate has been integrated with our CI/CD pipeline to make it happen. WebLive feature is also used to test and evaluate features in different versions of browser and Mweb. My team uses both AppLive and AppAutomate to evaluate the performance of a mobile app. BrowserStack provides features inside desired capabilities in AppAutomate that lets us read app logs, tweak network etc.

Rohitash Mathur

Lead Quality assurance engineer in Quality Assurance at Tiket.com (1001-5000 employees)

Vetted Review

2 years of experience

Feature rich, easy to use toll with good support

Rating: 9 out of 10

Incentivized

December 15, 2022

Use Cases and Deployment Scope

We are using BrowserStack to full-fill cross platform and cross browser need, our purpose of running test automation suites for our web application multiple time daily to ensure the quality of system. Our team journey is smooth all now and we easily able to integrate it and using it. We have awesome experience with BrowserStack.

Pros

Easy integration
Good support
All required feature for running tests

Cons

During live testing faced one issue with time zones, not able to test few things in different timezone. BrowserStack also picking up users timezone not the country selected for test. I faced it not sure I am missing something or it is like that.

Likelihood to Recommend

- Cross browser, device, platform testing

- Both live, automate and mobile test.

Verified User

Team Lead in Engineering (10,001+ employees)

Vetted Review

1 year of experience

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Reviews and Ratings

BrowserStack, A real value for Money!

Rating: 9 out of 10

Incentivized

January 19, 2023

Use Cases and Deployment Scope

Pros

Image Injection mechanism
Great documentation and support
Biometric support
Various device vendor from Android like Huawei, Redmi, OnePlus, Oppo
Same device model available in various OS version
Accessibility support in Android
TestFlight support to download apps

Cons

Support for Native framework like Espresso and XcuiTest
Adding Foldable devices
Accessibility support for iOS devices
Allowing parallel device testing with same session

Likelihood to Recommend

Aravindh Sambanda Chandrasekaran

Senior IT Developer in Quality Assurance at Nordea (10,001+ employees)

Vetted Review

1 year of experience

View profile