BrowserStack for mobile (PM viewpoint)
December 28, 2022

BrowserStack for mobile (PM viewpoint)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with BrowserStack

We have multiple use cases for BrowserStack:
1. Involves auto testing, I'm not really part of that team, so I can't add on that.
2. Involves manual mobile app testing - we upload files for manual testing of new features and designs easily without too much hassle.
3. Involves the way our customer teams support mobile app users - using multiple devices allows our customer support operatives to replicate issues as closely as possible, ideally using the exact same make and model as the user experiencing the issue.
  • Has a very large array of mobile devices and OSs
  • Has a good Jira integration
  • Has really nice tools to record and document bugs
  • UX is a bit cumbersome
  • "App live" doesn't have a lot of tracking/debugging features that I would expect from a tool like BrowserStack
  • Having infrastructure to create automation flows
  • Easy access to multiple devices
  • Integrating videos into Jira tickets
  • Made reproducing issues much easier and more precise
  • Allow automating tests
  • Made manual testing simpler, maximizing development time
Sometimes it loads a bit slow, and sessions occasionally drop mid-work, but that's not often.
It helps us test how the design looks and behaves on different devices, as resolution and screen sizes tend to skew/distort end results.

Do you think BrowserStack delivers good value for the price?


Are you happy with BrowserStack's feature set?


Did BrowserStack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrowserStack go as expected?

I wasn't involved with the implementation phase

Would you buy BrowserStack again?


I would expect more from BrowserStack for debugging mobile instances. No tracking of outgoing API calls or such (at least not on a Flutter-based app) or anything that's a bit more technical.
On the other hand, the fact that non-technical users can quickly jump into working with customers to reproduce their issues saves a LOT of time and money on test devices and being able to copy-paste from DBs into a device.