BrowserStack : The Best Mobile Farm there is and there will be
Updated September 20, 2024

BrowserStack : The Best Mobile Farm there is and there will be

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with BrowserStack

We are developing a health & fitness app that has 800+ test cases. We have identified, and automated 400+ of them, and they are executed on a daily basis via BrowserStack. From Locator identification to test execution, Browserstack is our go-to tool. It saves us from the hassle of going through the rigorous process of setting up xcode and other tools required to otherwise automate iOS test cases and even allows us3s to run test cases for iOS without using MacOS. All in all, BrowserStack has come in very handy for us as it allows us to save our expenses and time we would have otherwise spent on setting up the testing environment and other small details.

Pros

  • Video playback of execution
  • Network Logs of execution
  • Daily summary of number of tests run and the success percentage

Cons

  • The product should be made affordable for freelancers as this will allow even more publicity for an otherwise already awesome tool
  • 24*7 Customer Support
  • Immense Community Support
  • Range of test devices for both Android as well as iOS
  • Less Expenditure on buying new device for testing
  • Less Time Being spent on Environment setup
  • Quicker debugging as Playback option is available
  • Smoother Releases as we can quickly give a go ahead from the Automation End
As we didn't have proper Xcode setup in our computers it was impossible to inspect/execute iOS devices

We have integrated our repo with Browserstack and pipeline and run cases directly. When the cases fail we can see the video playback and also Test Observability tab provides better introspection and Pattern analysis
Immensely. This is one of the top 3 reasons we went for BrowserStack in the first place. We are able to run tests on a myriad of real devices while not spending too heavily on them. For our demographics, we have to take care of users who use Android as well as iOS. Browserstack provides the perfect answer to that and enables us to test on a host of different real devices.
  • App Automate
  • Test Observability
App Automate is the star of course. This has helped immensely in solving the logistical needs of our org to provide multiple devices for automation
Not only has this resolved our need for automating multiple Android devices without buying multiple models, it has also helped in iOS by providing devices across all OS

Test Observability is the best partner Ione could possibly hope for checking trends and patterns of failing cases
BrowserStack has better Customer Support, better Community backup, more range of devices, and better Return on Investment than both of the above mentioned companies.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Suited for companies who want to automate iOS and Android test cases but can't afford to splurge on setting up the test environment. BrowserStack provides a readymade. Less Appropriate for companies who have budget constraints as BrowserStack comes at a premium; having said that, it will easily provide a huge return on investment test environment for them.

Using BrowserStack

5 - We have 3 members in our App Automation Squad who use Browserstack for our Automation requirements

We have 1 person from Devops team, who is responsible to ensure the pipeline is successfully integrated with Browserstack

We have our CEO who extensively uses the Test Observability feature to check the trends of the cases
2 - So we have myself and Another Automation QA who look up if there is any issue in Browserstack and resolve it.

If we are unable to do so, we check with the Browserstack Single Point of Contact Shubham, and he in turn directs to check with his team if needed
  • Automating iOS Devices
  • Checking the video Playback of the iteration to observe the fail point instead of re-running it
  • Observing the trends of execution and picking up the flaky cases for optimisation
  • We are only in the initial phases of using Browserstack, so we have not yet come up an Out of the box innovation here
  • We are in talks to include the App Live feature in our package
  • We also are checking and observing Test Management
A full 10 out of 10, no doubts :)

I am absolutely in love with this Device Farm and am yet to face any problem here.

From its Services to the ability of Help Team to handle our doubts, everything is perfect.

As a matter of fact I did use SauceLabs, but to be honest, it does not stand a chance to compete with Browserstack

Evaluating BrowserStack and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
To be honest, all three factors weighed in while preferring Browserstack over Saucelabs or Lambdatest.

We definitely wanted to be able to scale the device coverage so that was a big deciding factor as two which device farm can provide how many devices

We also wanted to be able to integrate this with our Repo and Pipeline so Integratability was also one thing we wanted

and of course , it should not need a crash course just to be able to use it, so all three factors played a role here
If I have to do it again, I won't hate my time trying other providers as I know Browserstack is the best one, I will directly go for it

BrowserStack Implementation

BrowserStack Training

The product does not need any training Its very easy to use

Configuring BrowserStack

The product is configurable, we did not face any difficulties while configuring it as per our requirement
No - we have not done any customization to the interface
No - we have not done any custom code

BrowserStack Support

We needed initial support while setting up and while exploring new features during the Trial Period. Our contact person is Shubham. Shubham and his team were always present whenever we needed them and patiently explained us the solutions and on odd occasions walked us through the solutions as well. Definitely very helpful , I will give them a solid 10 out of 10
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We have not purchased it yet as we have not run into a bunch of issues yet

Using BrowserStack

Its so easy to use that even a newcomer and start using it.

You simply have to upload the app and start your work, don't there are many other easier to use device farms as of now
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • App Live
  • App Automate
  • Test observability

BrowserStack Reliability

I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best

As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
Till now have not faced any outage Whenever we have taken help from the Browserstack Support team, they have given prompt and helpful answers
To be very honest, the app we have used is not very complex, so I won't be able to comment on this with survey, but what we have seen is that BrowserStack gels well with other systems.

Integrating BrowserStack

Easy as per my Devops guy
  • Cicle CI
  • Bitbucket
It was easy enough as our Devops Team member was well versed on how to integrate with BS
  • API (e.g. SOAP or REST)

Relationship with BrowserStack

No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack

Upgrading BrowserStack

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