BrowserStack : The Best Mobile Farm there is and there will be
Updated September 20, 2024
BrowserStack : The Best Mobile Farm there is and there will be

Score 8 out of 10
Vetted Review
Verified User
Software Version
Team
Overall Satisfaction with BrowserStack
We are developing a health & fitness app that has 800+ test cases. We have identified, and automated 400+ of them, and they are executed on a daily basis via BrowserStack. From Locator identification to test execution, Browserstack is our go-to tool. It saves us from the hassle of going through the rigorous process of setting up xcode and other tools required to otherwise automate iOS test cases and even allows us3s to run test cases for iOS without using MacOS. All in all, BrowserStack has come in very handy for us as it allows us to save our expenses and time we would have otherwise spent on setting up the testing environment and other small details.
Pros
- Video playback of execution
- Network Logs of execution
- Daily summary of number of tests run and the success percentage
Cons
- The product should be made affordable for freelancers as this will allow even more publicity for an otherwise already awesome tool
- 24*7 Customer Support
- Immense Community Support
- Range of test devices for both Android as well as iOS
- Less Expenditure on buying new device for testing
- Less Time Being spent on Environment setup
- Quicker debugging as Playback option is available
- Smoother Releases as we can quickly give a go ahead from the Automation End
As we didn't have proper Xcode setup in our computers it was impossible to inspect/execute iOS devices
We have integrated our repo with Browserstack and pipeline and run cases directly. When the cases fail we can see the video playback and also Test Observability tab provides better introspection and Pattern analysis
We have integrated our repo with Browserstack and pipeline and run cases directly. When the cases fail we can see the video playback and also Test Observability tab provides better introspection and Pattern analysis
Immensely. This is one of the top 3 reasons we went for BrowserStack in the first place. We are able to run tests on a myriad of real devices while not spending too heavily on them. For our demographics, we have to take care of users who use Android as well as iOS. Browserstack provides the perfect answer to that and enables us to test on a host of different real devices.
- App Automate
- Test Observability
App Automate is the star of course. This has helped immensely in solving the logistical needs of our org to provide multiple devices for automation
Not only has this resolved our need for automating multiple Android devices without buying multiple models, it has also helped in iOS by providing devices across all OS
Test Observability is the best partner Ione could possibly hope for checking trends and patterns of failing cases
Not only has this resolved our need for automating multiple Android devices without buying multiple models, it has also helped in iOS by providing devices across all OS
Test Observability is the best partner Ione could possibly hope for checking trends and patterns of failing cases
- LambdaTest and Sauce Labs
BrowserStack has better Customer Support, better Community backup, more range of devices, and better Return on Investment than both of the above mentioned companies.
Do you think BrowserStack delivers good value for the price?
Yes
Are you happy with BrowserStack's feature set?
Yes
Did BrowserStack live up to sales and marketing promises?
Yes
Did implementation of BrowserStack go as expected?
Yes
Would you buy BrowserStack again?
Yes
Using BrowserStack
5 - We have 3 members in our App Automation Squad who use Browserstack for our Automation requirements
We have 1 person from Devops team, who is responsible to ensure the pipeline is successfully integrated with Browserstack
We have our CEO who extensively uses the Test Observability feature to check the trends of the cases
We have 1 person from Devops team, who is responsible to ensure the pipeline is successfully integrated with Browserstack
We have our CEO who extensively uses the Test Observability feature to check the trends of the cases
2 - So we have myself and Another Automation QA who look up if there is any issue in Browserstack and resolve it.
If we are unable to do so, we check with the Browserstack Single Point of Contact Shubham, and he in turn directs to check with his team if needed
If we are unable to do so, we check with the Browserstack Single Point of Contact Shubham, and he in turn directs to check with his team if needed
- Automating iOS Devices
- Checking the video Playback of the iteration to observe the fail point instead of re-running it
- Observing the trends of execution and picking up the flaky cases for optimisation
- We are only in the initial phases of using Browserstack, so we have not yet come up an Out of the box innovation here
- We are in talks to include the App Live feature in our package
- We also are checking and observing Test Management
Evaluating BrowserStack and Competitors
- Scalability
- Integration with Other Systems
- Ease of Use
To be honest, all three factors weighed in while preferring Browserstack over Saucelabs or Lambdatest.
We definitely wanted to be able to scale the device coverage so that was a big deciding factor as two which device farm can provide how many devices
We also wanted to be able to integrate this with our Repo and Pipeline so Integratability was also one thing we wanted
and of course , it should not need a crash course just to be able to use it, so all three factors played a role here
We definitely wanted to be able to scale the device coverage so that was a big deciding factor as two which device farm can provide how many devices
We also wanted to be able to integrate this with our Repo and Pipeline so Integratability was also one thing we wanted
and of course , it should not need a crash course just to be able to use it, so all three factors played a role here
If I have to do it again, I won't hate my time trying other providers as I know Browserstack is the best one, I will directly go for it
BrowserStack Implementation
- Implemented in-house
Change management was minimal
BrowserStack Training
- No Training
The product does not need any training Its very easy to use
Configuring BrowserStack
Not really
No - we have not done any customization to the interface
No - we have not done any custom code
BrowserStack Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We have not purchased it yet as we have not run into a bunch of issues yet
Using BrowserStack
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- App Live
- App Automate
- Test observability
- Not found
BrowserStack Reliability
Integrating BrowserStack
- Cicle CI
- Bitbucket
It was easy enough as our Devops Team member was well versed on how to integrate with BS
- API (e.g. SOAP or REST)
Relationship with BrowserStack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
Upgrading BrowserStack
Yes - Yes, we changed from free to paid

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