Browserstack review
Updated November 28, 2023

Browserstack review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with BrowserStack

Test new versions of software on different devices Test new versions of software on different browsers and browser versions Automate browser tests Test on the latest and older devices and operating systems
  • automate simple browser tests
  • able to test on the latest devices on the market
  • able to record tests
  • able to remember past devices used
  • test multiple devices side by side for a more easier testing experience
  • get devices used more in the east and far east
  • It provides instant testing platform for developers and testers
  • allows a comprehensive test of mobile applications and websites for businesses
  • use of real life devices and software for testing
  • improved the testing cycles speed
  • wider test coverage
  • faster software fixes and releases
  • improved the productivity of both the developers and testing team
  • both manual and automating tools available
  • better integrations
Found it hard to test our software on devices running on various software and operating systems.
It has allowed us to test a wide range of devices with the very latest software available on the market against our software requirements. This has significantly reduced the testing time and effort for the team and allows us to use our time more effectively.
Testing on multiple devices.
Testing on the very latest devices.
More efficient and effective user experience Better laid out screen Easier to navigate the site

Do you think BrowserStack delivers good value for the price?


Are you happy with BrowserStack's feature set?


Did BrowserStack live up to sales and marketing promises?


Did implementation of BrowserStack go as expected?


Would you buy BrowserStack again?


BrowserStack is well equipped with the devices and operating systems available to the user. BrowserStack only lacks the use of a real life device in you hands, but its next best thing for a tester.

Using BrowserStack

4 - 2 developers 2 Test Engineers
  • able to test on the move
  • test from any location
  • test at any time
  • use more automation tools
best cross browser tool available in the market

Evaluating BrowserStack and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
The single most important factor for our organisation is the integration wit other systems. We need our software to be running without issues on both Android and iOS devices.
We would base our decision on the availability of various devices for testing purposes.

BrowserStack Implementation

Change management was minimal - No major issues with implementing browserstack in our organisation.
  • time
  • people working from home

BrowserStack Training

Clear and precise. Made it very easy to understand and explain to other colleagues.

Configuring BrowserStack

We got the right mix of products that we can test on.
Simple, nothing was too difficult.
No - there is no facility to customize the interface
No - we have not done any custom code

BrowserStack Support

Great service, whenever we required it.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Department head makes these decisions.
I never had to deal with such issues.

Using BrowserStack

Very easy to use, which makes teaching the basics of browserstack to a new colleague that much easier.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Cross browser testing
  • instant access to the latest devices and software
  • testing on real devices
  • automation is harder to understand
  • taking real user conditions into account
  • Device Fragmentation
Yes - BrowserStack's real device cloud provides our QA teams with the ideal testing infrastructure for comprehensive and detailed mobile web testing.

BrowserStack Reliability

It provides us with the latest technology in the market, which enable us to make sure that the software we create is accessible on them.
Its always available in our organisation. Just a click away from testing on the exact devices we require.
In the 3 years that I have used the product I have never come across a software issues when using BrowserStack. Reports are given fairly quickly and comprehensively.