Buildertrend Reviews and Ratings

Use Cases and Deployment Scope

We are a custom builder in the south east building bespoke and one off unique homes. We build from the oceanfront to inland and each home varies significantly in scope and budget. Buildertrend is the software we use to mitigate the variables, and keep as much as we can consistent, repeatable, and predictable.

Likelihood to Recommend

We started off using Buildertrend in our business just about ten years ago when it was just two of us. We realized early on that without processes and systems we were inconsistent in achieving predictable and repeatable results. As our team grew, we knew that it was important to rely on one software that we could all integrate and interact with. We consistently made an effort at every level to continue to implement the features and the tools into how we were managing and operating our business. When we hit friction points in our operations, we gotten into the habit of pausing to ask ourselves, "What does Buildertrend what us to do". When we discover the answer to that, we often discover that we've been self-sabotaging something that was always meant to be simplified and easier.

Use Cases and Deployment Scope

Buildertrend has been instrumental to the growth of my business. It has also allowed for me to keep in touch with all aspects of my business, even when I am not there myself. It has removed chaos from our jobs sites and improved my employee retention and effectiveness.

Likelihood to Recommend

I have seen it work amazing in for custom home builders to production builders.

Use Cases and Deployment Scope

We use Buildertrend every day. It is monumental to run our entire operation. The are essential to all we do with our firm.

Likelihood to Recommend

Their service and communication is second to none. They have really helped us scale our business to the next level. As we have grown in personnel and revenue, BT has been a key part of what we do.

Use Cases and Deployment Scope

Buildertrend's listed pricing information is obsolete, they have revised their pricing to start somewhere north of $900 per month, pricing me, a long time user and early adopter out of their system. I'm a small contractor, with one user, and maybe $190,000 annual volume. In my opinion, $17,000 in overhead expense is outrageous, and I feel I've been kicked to the curb by a system that has decided to abandon their existing user base because we don't offer the revenue stream they desire, despite our long term support and use. In my experience, they even charged me an additional monthly fee two weeks after I requested cancellation, during which time I never accessed the program. In my opinion, they started out as a very responsive user-oriented company, but success has led them to stab their original users in the back. Beware the "Midwestern Nice" fluff they project, I feel this company is not your friend unless your volume exceeds two million dollars.

Likelihood to Recommend

If your volume is huge and your client base is both enormous and very tech savvy it would be great. In my experience, it's near impossible to get subcontractor participation in the communications and scheduling, so really it's just an online version of Microsoft Project with an easier client communication format.

Use Cases and Deployment Scope

Buildertrend is used for our centralized location for all things to do with a given job. It is a great way that we can all collaborate, provide our customers with exceptional customer service and this gives us all the information we need to build the homes as our customers want, without missing the little things. Going to Buildertrend and setting it up was a painful experience. It took a very long time and was something that took several iterations to get correct.

Likelihood to Recommend

Buildertrend is a great product for home builders that have a customer once. It is difficult for a manufacture to that sells components building companies to track everything that is going on.

Use Cases and Deployment Scope

Coval Homes, a Washington home builder, is using Buildertrend as our primary means of communication, job tracking, financing, product orders, and much more. We've been extremely happy to use this system for about 5 years or more now.

All team members use this system in some aspect with our marketing as the only exception. Our sales and marketing teams use another CRM with more sales and marketing tools, which is why Buildertrend was given an 8/10 score in my estimation.

Likelihood to Recommend

Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.

Use Cases and Deployment Scope

I work for the General Contractor as the Operations Manager. He has used Buildertrend in the past and liked it. Buildertrend is a complete management system and it's really quite essential to running a successful company. The larger the company I think the more sense this product makes - not that it isn't important for all sizes. But the cost is a little high when initially assessing the product - however, it is the top of the line in the industry and it does offer a superior service. Overall, I don't think you go wrong with Buildertrend and it's a must-have for construction companies.

Likelihood to Recommend

Perfect for General Contractor's and subcontractor's that want to be a leader in their industry. Sure, you can limp along without a management system but you won't be able to take your business to the next level in most cases. If you are small enough and only doing one maybe two jobs at a time and you are good at keeping every single detail in your head and don't have any issues with schedule or timeframes then you may not need this. However, I have not been in a situation where software like Buildertrend didn't/couldn't add significant value and a need in my company.

Use Cases and Deployment Scope

Being fairly new to using BuilderTrend my initial out of the gate experience is very good. I really like how you can custom tailor the job portals and share templates with others inside the company. One of the really nice features we started to use is the uploading of photos for daily field reports, which allows the clients and offsite staff to see progress not just with words, but pictures.

Likelihood to Recommend

BuilderTrend offers classes at their headquarters which allows you to get training for almost everything that they offer. The application is very user-friendly and easy to use and set up a new job. We are setting up templates which allow us to create a job in a matter of minutes and when we have issues our account rep is very responsive.

Use Cases and Deployment Scope

BuilderTrend is used within the construction industry for project scheduling, project management, financial management, customer management, and service management. It allows home builders, remodelers, specialty contractors and general contractors to utilize a customer relationship management system, bids, and proposals. This is accomplished through project management tools including scheduling, budgeting, time sheets, etc. while also providing access to customer management tools such as warranty requests and payment processing. The program also has various other capabilities like estimating, takeoff and more.

Likelihood to Recommend

BuilderTrend is great for home builders, remodelers, specialty contractors and general contractors seeking a holistic program including project scheduling, project management, financial management, and service management capabilities in a single suite. The software has so many capabilities that the user may not take advantage of each feature. A company may not choose to use the software for small projects because they do not wish to warrant the expense it would cost to obtain.

Use Cases and Deployment Scope

We use BuilderTrend to track and manage all aspects of our residential remodeling projects. Including customer information, schedules, selections, change orders, invoices, and payments.

Likelihood to Recommend

I believe for anyone with residential remodeling or new home construction projects, BuilderTrend is the best software application I've found that keeps customers and subcontractors informed and keeps almost all of your project information organized in one location.