A long term project that can really change your business
April 27, 2022
A long term project that can really change your business
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Buildertrend
Buildertrend is used for our centralized location for all things to do with a given job. It is a great way that we can all collaborate, provide our customers with exceptional customer service and this gives us all the information we need to build the homes as our customers want, without missing the little things. Going to Buildertrend and setting it up was a painful experience. It took a very long time and was something that took several iterations to get correct.
- Holds all commination in one place
- Holds all documentation in one place per job
- Exporting information while using filters gives us great reporting tools
- Filtering is very well done, and the ability to save different filters is wonderful
- In messaging an Out of Office type auto response would be great for when people go out on vacation
- When using the Job Type field of Mutli-Family this should allow the interface to group that all in one job but be section out into the different unit in that building. So different selections can all be located within that same unit.
- Building new jobs from templates can take up to 10 minutes some times. Please reduce the amount of time it take to make jobs off templates.
- Owner accounts should not be directly tied to a job, they should be completely separate so the account can be linked to different jobs and not cause problems to that account or what that account has access to.
- Reporting on the costing of bids that have turned into jobs
- Release notes on what is changing for features or different services that Buildertrend is now supporting.
- I really enjoy seeing how your platform has changed for the better over the last two years
I have not used anything like this before.
Do you think Buildertrend delivers good value for the price?
Not sure
Are you happy with Buildertrend's feature set?
Yes
Did Buildertrend live up to sales and marketing promises?
No
Did implementation of Buildertrend go as expected?
No
Would you buy Buildertrend again?
Yes