Name: Web-based Dock Scheduling System - C3 Reservations at a glance
Uploaded: 2013-09-25T20:00:31.000Z
Duration: 1 min 21 s
Description: Web-based Dock Scheduling System - C3 Reservations at a glance

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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### Scheduling and Appointments
While users appreciate the user-friendly nature of C3 Reservations for scheduling appointments, there are concerns about the system's performance slowing down during peak hours. Some users also express a desire for more customization options, such as differentiating between shipping and receiving appointments with color codes. Additionally, there are mentions of delays in system response time, particularly when switching tabs or approving appointments. Despite these drawbacks, the tool's self-scheduling feature is highlighted as a positive aspect by users.

### Carrier Management
Users consistently praise C3 Reservations for its efficient carrier management capabilities. The system's ability to streamline onboarding processes for vendors and carriers, along with its advanced scheduling features, has garnered positive feedback from both logistics teams and warehouse users. The option for carriers to schedule their own appointments and the detailed tracking of movements within the yard have significantly enhanced operational efficiency and visibility. Additionally, the user-friendly interface and quick system performance have contributed to high satisfaction levels among suppliers and carriers.

### Distribution and Warehousing
Users across various reviews consistently praise C3 Reservations for its distribution center and warehouse management capabilities. They highlight the tool's ability to provide real-time visibility into distribution center capacity, streamline appointment scheduling processes, and enhance overall warehouse operations. Users appreciate the ease of use, quick functionality, and positive feedback from both logistics teams and warehouse users. While some minor suggestions for improvement were mentioned, such as the desire for more customization options and clearer appointment details, the general consensus remains positive regarding C3 Reservations' distribution and warehousing functionalities.

### Reporting and Visibility
While some users appreciate the visibility provided by C3 Reservations for monitoring distribution center status and yard movements, others find the reporting functionality to be lacking in intuitiveness and guidance. The system's ability to offer real-time insights into distribution center capacity has been praised, yet challenges persist in navigating and utilizing the reporting features effectively. Users have highlighted the importance of clear communication on updates and changes to enhance the overall reporting and visibility experience.

### User Interface and Experience
While some users appreciate the user-friendly interface and customization features of C3 Reservations, others express concerns about the limited functionality of the mobile app and the less intuitive nature of report creation. The general consensus seems to lean towards positive feedback regarding the ease of use and navigation, with a few areas identified for improvement to enhance the overall user experience.

### User Feedback and Communication
While users generally find C3 Reservations's user feedback and communication features to be beneficial, there are some concerns raised regarding the responsiveness and speed of communication. Users appreciate the support team's helpfulness and timely responses to queries, but improvements in communication about updates and faster response times are suggested. Additionally, users have highlighted the need for more intuitive reporting features to enhance the overall user experience.

C3 Reservations has proven to be a valuable solution for businesses in various industries, addressing critical business problems and enhancing operational efficiency. Customers have highlighted the excellent customer service provided by the support team, who respond promptly to inquiries and provide timely feedback on questions and tickets. This dedication to customer satisfaction has been instrumental in helping businesses tackle issues effectively.

The software's real-time insight into distribution center capacity has received positive feedback from logistics and warehouse teams, as it allows for better planning and resource allocation. The enhanced visibility provided by C3 Reservations enables businesses to optimize their operations, resulting in improved efficiency and cost savings. Furthermore, the software's time management capabilities have been highly praised, enabling users to schedule appointments in advance and efficiently track movement within the yard.

Despite occasional performance issues associated with SaaS products, users have reported receiving good support from C3 Reservations in resolving these issues. The implementation process of the software has also been commendable, with the implementation team demonstrating a thorough understanding of user needs, leading to fast and effective integration into existing systems.

Although there may have been instances where some features were initially misunderstood, users have reported being able to overcome these challenges through testing and finding a way to make them work. Overall, C3 Reservations stands out as an easy-to-use and functional software solution that greatly enhances appointment scheduling and warehouse planning for businesses of all sizes.

Customizability: Many users have praised the software for its high level of customizability, allowing them to tailor it to their specific needs and business requirements. This flexibility has been appreciated by multiple reviewers as it enables them to design and implement a reservation system that aligns perfectly with their unique workflows.

Intuitive User Interface: The intuitive user interface of the software has received positive feedback from several users. They have found booking appointments to be quick and easy, thanks to features like drag and drop functionality. The well-designed UI with ease of navigation has been highlighted as a major advantage, making it effortless for users to navigate through the system.

Efficient Support Team: Multiple reviewers have commended the support team for their efficiency and helpfulness. Users have appreciated the prompt response and effective resolution of any issues or queries they encountered while using the software. This indicates that customers have had a positive experience with the customer support provided by C3 Reservations.

Difficult Reporting Functionality: Some users have found the reporting functionality in C3 Reservations difficult to use and not easy to figure out. They have mentioned that there is very little guidance provided on how to effectively utilize this feature.

Slow Response Time: Several users have experienced slow response time when switching between tabs in the software, which can be frustrating. This issue may impact their workflow and overall user experience.

Limited Actions in Mobile App: Users have expressed that the mobile app for C3 Reservations has limited actions, indicating that it may not have all the necessary features they require. This limitation could hinder their ability to efficiently manage appointments on-the-go.

C3 Solutions is an information technology company specialized in yard management (YMS) and dock scheduling (DSS) systems, headquartered in Montreal.  Founded in 2000, C3 boasts clients around the world and across industries including retail, grocery, distribution, manufacturing and parcel post.

Carrier - Basic

Carrier - Advanced

Carrier - Pro

Broker - Basic

Broker - Pro

Broker - Premium

ALK Technologies, acquired by Trimble, developed PC*Miler, a transportation management and route planning application for trucking entities needing geomapping and GIS information. The product is now offered under the Trimble MAPS brand.

PC*Miler

Trimble MAPS PC*Miler

C3 Reservations

Transportation and Logistics Software automates and aids in the management and optimization of activity across a company's distribution network or shipping area, particularly with managing costs of shipping and freight, meeting service agreements, and reducing transit time.

Transportation & Logistics

C3 Solutions, Inc

Web-based Dock Scheduling System - C3 Reservations at a glance

Watch how C3 Reservations can streamline your dock scheduling process by improving dock productivity, expanding visibility on scheduled appointments and measuring vendor compliance.
www.c3solutions.com

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C3 Reservations

Overview

What is C3 Reservations?