Overview
What is C3 Reservations?
C3 Solutions is an information technology company specialized in yard management (YMS) and dock scheduling (DSS) systems, headquartered in Montreal. Founded in 2000, C3 boasts clients around the world and across industries including retail, grocery, distribution, manufacturing and parcel…
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Product Details
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What is C3 Reservations?
C3 Reservations is a suite of tools designed to transform dock scheduling activities, synchronizing scheduling requests with dock availability.
C3 Reservations Video
C3 Reservations Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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C3 Reservations has proven to be a valuable solution for businesses in various industries, addressing critical business problems and enhancing operational efficiency. Customers have highlighted the excellent customer service provided by the support team, who respond promptly to inquiries and provide timely feedback on questions and tickets. This dedication to customer satisfaction has been instrumental in helping businesses tackle issues effectively.
The software's real-time insight into distribution center capacity has received positive feedback from logistics and warehouse teams, as it allows for better planning and resource allocation. The enhanced visibility provided by C3 Reservations enables businesses to optimize their operations, resulting in improved efficiency and cost savings. Furthermore, the software's time management capabilities have been highly praised, enabling users to schedule appointments in advance and efficiently track movement within the yard.
Despite occasional performance issues associated with SaaS products, users have reported receiving good support from C3 Reservations in resolving these issues. The implementation process of the software has also been commendable, with the implementation team demonstrating a thorough understanding of user needs, leading to fast and effective integration into existing systems.
Although there may have been instances where some features were initially misunderstood, users have reported being able to overcome these challenges through testing and finding a way to make them work. Overall, C3 Reservations stands out as an easy-to-use and functional software solution that greatly enhances appointment scheduling and warehouse planning for businesses of all sizes.
Customizability: Many users have praised the software for its high level of customizability, allowing them to tailor it to their specific needs and business requirements. This flexibility has been appreciated by multiple reviewers as it enables them to design and implement a reservation system that aligns perfectly with their unique workflows.
Intuitive User Interface: The intuitive user interface of the software has received positive feedback from several users. They have found booking appointments to be quick and easy, thanks to features like drag and drop functionality. The well-designed UI with ease of navigation has been highlighted as a major advantage, making it effortless for users to navigate through the system.
Efficient Support Team: Multiple reviewers have commended the support team for their efficiency and helpfulness. Users have appreciated the prompt response and effective resolution of any issues or queries they encountered while using the software. This indicates that customers have had a positive experience with the customer support provided by C3 Reservations.
Difficult Reporting Functionality: Some users have found the reporting functionality in C3 Reservations difficult to use and not easy to figure out. They have mentioned that there is very little guidance provided on how to effectively utilize this feature.
Slow Response Time: Several users have experienced slow response time when switching between tabs in the software, which can be frustrating. This issue may impact their workflow and overall user experience.
Limited Actions in Mobile App: Users have expressed that the mobile app for C3 Reservations has limited actions, indicating that it may not have all the necessary features they require. This limitation could hinder their ability to efficiently manage appointments on-the-go.