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CANDDi

CANDDi

Overview

Recent Reviews

TrustRadius Insights

CANDDi has proven to be invaluable for businesses in various use cases. Users have found that the software provides visibility over …
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Pricing

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Enterprise

$0

Cloud

Starter

$249

Cloud
per month

Premium

$459

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is CANDDi?

CANDDi Features

  • Supported: Contact Database
  • Supported: Data Import/Export
  • Supported: Lead Capture
  • Supported: Lead Nurturing
  • Supported: Lead Qualification
  • Supported: Lead Segmentation
  • Supported: Lead Verification/Validation
  • Supported: Dynamic Content
  • Supported: Lead Management
  • Supported: CRM
  • Supported: Campaign Management
  • Supported: Marketing Automation
  • Supported: ROI Tracking
  • Supported: Sales Analytics
  • Supported: Segmentation
  • Supported: Website Visitor Tracking

CANDDi Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CANDDi has proven to be invaluable for businesses in various use cases. Users have found that the software provides visibility over website traffic and identifies potential leads, allowing sales teams to prioritize their efforts based on engagement and track information about contacts. This enables them to focus conversations, understand marketing effectiveness, and reach out to actual persons with relevant solutions. CANDDi also supports improved paid media campaigns by allowing the retargeting of website visitors, helping businesses accurately calculate the ROI of specific marketing campaigns by analyzing clicks and visitor behavior. Moreover, CANDDi integrates with other platforms to create a single customer view, saving time and resources for users.

Another key use case of CANDDi is in identifying and engaging with website visitors who may not convert to inquiries. Users have been able to address the issue of anonymous website visitors through CANDDi's ability to identify these visitors and provide insights into their actions on the website, enabling proactive communication with personalized solutions. The software also helps in understanding customers' traffic sources and user journeys, providing deeper insights into audience demographics at an affordable price. Additionally, CANDDi allows users to know exactly who has visited the website, when, and what they did, leading to more valuable follow-up conversations.

Overall, CANDDi's user-friendly interface and valuable insights have received positive feedback from teams who appreciate its efficiency and productivity gains. Clients have experienced proven results from using CANDDi, with the software assisting in closing business deals by understanding prospects' actions on the website and timing sales conversations effectively.

Great for tracking website visitors: Users have found CANDDi to be an excellent tool for tracking website visitors and gathering valuable data such as contact details, pages viewed, and clicked links. This feature has been praised by many users who appreciate the ability to follow up with potential customers and tailor their sales efforts accordingly.

Customizable reports provide deeper understanding: The ability to set up custom reports in CANDDi has been highly valued by users. This feature allows them to gain a deeper understanding of visitor behavior on their website and with shared documents, which strengthens marketing and sales conversations and enables more targeted campaigns.

Identifies visiting companies: Many users have expressed appreciation for the feature in CANDDi that identifies the companies visiting their websites. This information not only provides valuable insights for retargeting campaigns but also impresses clients and bosses by demonstrating interest from large companies in their business.

Difficult to Unselect Mistaken Visitors: Some users have found it challenging to manually unselect visitors that are mistakenly added as prospects by CANDDi, which can be time-consuming and frustrating.

Lack of Intuitiveness in User Interface: The software's user interface has been described as not always intuitive and confusing, particularly when it comes to understanding the streams, alerts, and tagging. However, once these features are understood, they are found to be very useful.

Learning Curve for Non-Technical Users: Several users have mentioned that there is a learning curve when using CANDDi, especially for non-technical individuals. However, they appreciate the support provided by the CANDDi team in helping them understand how to use the service effectively.

Users have made several recommendations for CANDDi based on their experience. One common recommendation is to take advantage of CANDDi's 30-day free trial period to try out the platform. This allows users to explore its features and determine if it meets their specific needs before committing to a purchase.

Another recommendation is to engage with CANDDi's support team for assistance. Users find the customer support exceptional and commend the team for their ease of doing business. They appreciate the attentive listening skills of the CANDDi team and encourage others to reach out for help with any specific pain points they may have.

Lastly, users advise setting up CANDDi's streams and notifications after some initial learning. This feature enables users to stay updated on important leads and activities related to their business. By configuring these settings, users can effectively monitor and respond to potential opportunities in a timely manner.

Overall, users recommend utilizing CANDDi's free trial, leveraging customer support, and optimizing streams and notifications for a more comprehensive user experience.

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