Horrible ATS
Use Cases and Deployment Scope
We switched to Ceipal ATS about 6 months ago from iCIMS. The change in systems was fueled by the low pricing and the capabilities sold to us during the sales pitch and demos provided by the Ceipal ATS team.
Cons
- System lagging
- Customization options severely lacking and not what is described on their website
- Getting Solutions to any issues is incredibly challenging
- Poor customer service
- Ceipal ATS text message platform disappears messages after 24 hours
- Emails sent through the platform do not deliver to candidate inboxes
- They were unable to migrate any of our recruiting workflow history from our previous ATS. They said they could not transfer the data with the way iCIMS provided it
- Serious foundational issues. What type of ATS cannot send bulk emails or text messages successfully??
Likelihood to Recommend
Moving to Ceipal ATS was the worst decision we made at the organization I work for. The data loss, lies sold to us from their team, the inability to send emails and text messages successfully, the reporting limitations, the career site limitations across industry and categories… all of it… is quite possibly the biggest Mistake we have made. This horrible platform quite possibly will sink the organization i work for.