Chrome Remote Desktop

Score8.3 out of 10

160 Reviews and Ratings

Community insights

TrustRadius Insights for Chrome Remote Desktop are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Excellent Connectivity: Users consistently praise Chrome Remote Desktop for its efficient connection establishment, intuitive interface and compatibility, stability, and high performance. They also appreciate the ease of establishing secure connections for collaboration with team members or clients.

Ease of Integration: Users highlight the intuitive nature of the interface and seamless integration with various devices without needing formal training.

Stability: Users also value the excellent stability, speed, and low performance overhead of Chrome Remote Desktop for fast and stable remote access experiences that enhance productivity in work tasks such as meetings, communication, handling computer issues, and file transfers between different computers.

Reviews

21 Reviews

A great and easy to Use Product.

Rating: 10 out of 10

Incentivized

August 18, 2025

Use Cases and Deployment Scope

I use Chrome Remote Desktop to access systems on my work machine when I am away from the office. There will be times when I need to retrieve information when I am office site. So I will log in via Chrome Remote Desktop. Also use it to remote into a window machine from my Macintosh computer.

Pros

Access files on a network that I might not be physically connected to.
Help someone remotely gain access to my machine.
Access my companies sever.

Cons

I would like a two factor authentication for using Chrome Remote Desktop.

Likelihood to Recommend

If you don't want to have to deal with creating new login credentials for your users. Or have Users that are bad at managing their login information. This is great, if you have strict rules for what type of applications can b run on your work machines.

Verified User

Team Lead in Information Technology (501-1000 employees)

Vetted Review

5 years of experience

Great Free Product

Rating: 10 out of 10

Incentivized

August 11, 2025

Use Cases and Deployment Scope

I use Chrome Remote Desktop frequently to access my work computers and work from home during weekends or after hours. The main convenience is its ease of use to log in to access the computers, and also prevents me from having to commute to my place of work in order to conduct work. Furthermore, it is a great free product!

Pros

Easy to connect with work computers from home - No lag.
It is a free product and there is no charge compared to other platforms.
I use Google Chrome and many other Google products like Gmail, so it fits in well as another useful tool to use.

Cons

Truly no issues at all that I can think of - It is a great product!

Likelihood to Recommend

It's great to access work computers from home without having to go to work. This improves productivity as I can work from home on weekends or outside business hours. Love the fact that I can access multiple computers at work at the same time from home. I have also used this many times when I am away on holiday and need to do some work or check on something. Great that the program can be accessed on multiple devices, including iPads and smartphones.

Verified User

Director (1-10 employees)

Vetted Review

9 years of experience

Great Option for RDS

Rating: 8 out of 10

Incentivized

April 1, 2025

Use Cases and Deployment Scope

It's easy to use for free in a pinch. Google Chrome Remote Desktop is another tool to use to remote into users pcs.

Pros

Connects users without issue
Not that hard to use
No latency issues

Cons

Resolution issues will prevent you from seeing important options
An easier way for the user to connect for support
Would prefer a desktop install

Likelihood to Recommend

When my other options didn't work. Chrome Remote Desktop was readily available for those Pcs that did not have company network availability.

Kimberly Hammond

Desktop I Technician in Information Technology at NFI Industries (5001-10,000 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Simple, Easy, and Lightweight remote access solution.

Rating: 9 out of 10

Incentivized

December 28, 2024

Use Cases and Deployment Scope

I use it daily to access remote desktops of various systems that I need to get access to. Anything from regular desktop workstation use, to accessing remote systems that are responsible for media presentations and video editing.

Pros

No need to configure ports / firewalls. Simple to setup and install.
Doesn't require any advance graphic cards for remote access.
Lightweight with hardly any system impact.

Cons

More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
A way to easier switch between multiple monitors.
Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.

Likelihood to Recommend

It is great for lightweight access to machines you need to get to. Does a great job with single monitor displays, but having the ability to access all displays is great as well. For office and productivity use it works extremely well.

I would say anyone looking for a low-latency option (such as gaming / multi-media) may have issues with how quick the video rendering is. It does a good job, but there are other applications aimed at this that do a better job than Chrome Remote desktop.

Verified User

Director in Information Technology (201-500 employees)

Vetted Review

5 years of experience

Remoting into a session at a snap of a finger

Rating: 10 out of 10

Incentivized

May 19, 2022

Use Cases and Deployment Scope

Our organization utilizes Google Chrome Remote Desktop to provide assistance to our staff and students. When a user cannot fully fulfill a technical issue with the device or any programs within their Chromebooks, then that is when we use the Chrome Remote Desktop. Once we are able to establish a connection to the Chromebook in question we are able to provide a resolution to any issues the users may be facing.

Pros

Establishes a secure connection to the affected Chromebook
Makes remote connection easy
Allows us to provide more assistance

Cons

Would like to be able to see installation prompts on Windows machines

Likelihood to Recommend

Chrome Remote Desktop is well suited in providing a great form of connectivity. With the simple ease of connectivity that Chrome Remote Desktop provides, we are able to provide fast and efficient resolutions to our users. It's particularly great at being able to create a secure channel for us to be able to see the problem at hand clearly.

Verified User

Technician in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

Perfect tool to connect remotely with Chrome Remote Desktop

Rating: 10 out of 10

Incentivized

May 27, 2021

Use Cases and Deployment Scope

I have been using Chrome Remote Desktop in my Organization to work with my team technically. It is so easy and simple to use without any hassle. The user interface is also very attractive and easy to use and it is also easy to install and use. I can also connect with my other team members remotely to work on technical issues at my workplace. This is so helpful and I loved using this as I can connect with anyone anywhere without spending a peny.

Pros

Remotely connecting with any team member any where
Easy to install and use
We can transfer and documents easily with Chrome
Works fast with better net connectivity

Cons

To use this one must have Google account
Need to have faster Net connectivity
Apart from this I don't think there is any lacking point in Chrome.

Likelihood to Recommend

This tool has helped me to connect remotely with my team members anywhere anytime to work on our technical issues. I can also transfer the file in the remote session. Previously before using it I was very worried about my work. but then I loved using Chrome and it has taken all my problems away

Verified User

Manager in Human Resources (51-200 employees)

Vetted Review

3 years of experience

Excellent free option, but you'll get more with a paid subscription.

Rating: 10 out of 10

Incentivized

March 12, 2020

Use Cases and Deployment Scope

We use Chrome Remote Desktop to access certain resources that are only available on machines physically located at our corporate office. Only a few users need it, mainly in the accounting and human resources departments. While Chrome Remote Desktop isn't my primary solution for remote access, I use it quite often when other solutions don't work or are down for maintenance.

Pros

Can't beat the price -- it's free!
Setup is very easy, even for tech-challenged people
Interface is straightforward and simple

Cons

Locks you into the Chrome environment
Display options are limited when you use multiple monitors on the remote host
File transfer functionality is clumsy

Likelihood to Recommend

For a simple remote access solution, Chrome Remote Desktop is an ideal option. It's easy to set up, connects pretty reliably, and lets you work as if you're sitting at the remote PC. If you need a more robust solution to access/support multiple machines, use multiple monitors, transfer files easily, or need to turn machines on and off remotely, you may want to look elsewhere.

Verified User

Manager in Human Resources (201-500 employees)

Vetted Review

5 years of experience

Can't beat it for free!

Rating: 10 out of 10

Incentivized

December 13, 2019

Use Cases and Deployment Scope

We use Chrome Remote Desktop in multiple ways. The two primary ways we are using it are A: Test content off of our network to verify if there is an issue with a website or if we want to make sure that there is accessibility back into the system from an outside source. And B: If we have issues connecting to a remote machine on the network and none of our other tools will allow us to connect, we will ask the user to send us a support code through Chrome Remote Desktop to connect to their machine to fix the issue.

Pros

Allow connection to any machine that authorizes it.
Very responsive to commands.

Cons

Both parties have to have a Google account.
You can't copy/paste into the remote session.

Likelihood to Recommend

We have 59 sites, and if our normal remote connection software cannot connect to a machine due to a broken trust relationship, as long as it has internet connectivity you can connect and take care of any issues that are preventing connection. For us, this has been a great side product to use (especially since it is free) because our organization utilizes Google.

Verified User

Technician in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

A good backup option and free alternative

Rating: 8 out of 10

Incentivized

December 12, 2019

Use Cases and Deployment Scope

This is utilized by members of the IT department to have an alternative way to access their PCs when out of the office (and just in case the RDS server has issues and they are remote). As we have Chromebooks, this is a logical tool to choose to access the machines.

Pros

Easy set-up on target machines.
Runs on a Chromebook with minimal fuss.

Cons

Occasionally slow to move around (when in full screen), that I cant see if its a latency issue or a dodgy update.
Lacks file transfer options.

Likelihood to Recommend

It's great as a home connection tool, or as backup access for users that need an alternative to terminal services. If you have users with Chromebooks, it was traditionally the only realistic option, but with the Play store, this doesn't hold as true.

Verified User

Manager (51-200 employees)

Vetted Review

5 years of experience