Can't beat it for free!
December 13, 2019

Can't beat it for free!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome Remote Desktop

We use Chrome Remote Desktop in multiple ways. The two primary ways we are using it are A: Test content off of our network to verify if there is an issue with a website or if we want to make sure that there is accessibility back into the system from an outside source. And B: If we have issues connecting to a remote machine on the network and none of our other tools will allow us to connect, we will ask the user to send us a support code through Chrome Remote Desktop to connect to their machine to fix the issue.
  • Allow connection to any machine that authorizes it.
  • Very responsive to commands.
  • Both parties have to have a Google account.
  • You can't copy/paste into the remote session.
  • It is a free product, so the ROI is very high.
  • We have been able to use it to bridge the gap to keep systems running when we have issues.
We selected Chrome Remote Desktop because it was a free alternative that gives us the functionalities that we need.
There really is no support for Chrome Remote Desktop.

Do you think Chrome Remote Desktop delivers good value for the price?

Yes

Are you happy with Chrome Remote Desktop's feature set?

Yes

Did Chrome Remote Desktop live up to sales and marketing promises?

Yes

Did implementation of Chrome Remote Desktop go as expected?

Yes

Would you buy Chrome Remote Desktop again?

Yes

We have 59 sites, and if our normal remote connection software cannot connect to a machine due to a broken trust relationship, as long as it has internet connectivity you can connect and take care of any issues that are preventing connection. For us, this has been a great side product to use (especially since it is free) because our organization utilizes Google.

Chrome Remote Desktop Feature Ratings

Screen sharing
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Multi-platform remote control
10