Item: Chrome Remote Desktop
Rating: 9
Author: Verified User

Overall Satisfaction with Chrome Remote Desktop

Use Cases and Deployment Scope

I use it daily to access remote desktops of various systems that I need to get access to. Anything from regular desktop workstation use, to accessing remote systems that are responsible for media presentations and video editing.

Pros and Cons

Pros

No need to configure ports / firewalls. Simple to setup and install.
Doesn't require any advance graphic cards for remote access.
Lightweight with hardly any system impact.

Cons

More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
A way to easier switch between multiple monitors.
Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.

Return on Investment

Cost is free and that is always a huge plus.
Since I don't have to configure any firewalls or open any ports, it makes installing very simple and easy to deploy.
Being able to remote access my machine from my phone in a pinch is a great plus. If I need a quick a simple task, I can just take out my phone and grab it on the go.

Usability

I can deploy it on just about any machine out there and it works great (from a remote standpoint) on the many Chromebooks that are in use in our organization, as well as mobile access using our cell phones. You have to use a Google account to set it up, but once done, you can log out of the Chrome account while still accessing the remote access features on the account you set it up on.

Alternatives Considered

Remote Desktop Services

Has better rendering resolution (often smoother) and without having to configure any firewalls or port forwarding, it makes it a much better choice than using RDP. Managed connections all appear in a central location where on RDP you have to make individual shortcuts for each session or use a third-party application to store them all in one place.

Key Insights

Do you think Chrome Remote Desktop delivers good value for the price?

Yes

Are you happy with Chrome Remote Desktop's feature set?

Yes

Did Chrome Remote Desktop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chrome Remote Desktop go as expected?

Yes

Would you buy Chrome Remote Desktop again?

Yes

Other Software Used

monday.com, Slack

Likelihood to Recommend

It is great for lightweight access to machines you need to get to. Does a great job with single monitor displays, but having the ability to access all displays is great as well. For office and productivity use it works extremely well.

I would say anyone looking for a low-latency option (such as gaming / multi-media) may have issues with how quick the video rendering is. It does a good job, but there are other applications aimed at this that do a better job than Chrome Remote desktop.

Chrome Remote Desktop Feature Ratings

Comments

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Simple, Easy, and Lightweight remote access solution.