Remoting into a session at a snap of a finger
May 19, 2022

Remoting into a session at a snap of a finger

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome Remote Desktop

Our organization utilizes Google Chrome Remote Desktop to provide assistance to our staff and students. When a user cannot fully fulfill a technical issue with the device or any programs within their Chromebooks, then that is when we use the Chrome Remote Desktop. Once we are able to establish a connection to the Chromebook in question we are able to provide a resolution to any issues the users may be facing.
  • Establishes a secure connection to the affected Chromebook
  • Makes remote connection easy
  • Allows us to provide more assistance
  • Would like to be able to see installation prompts on Windows machines
  • Allowed us to provide more software resolutions over hardware.
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.

Do you think Chrome Remote Desktop delivers good value for the price?


Are you happy with Chrome Remote Desktop's feature set?


Did Chrome Remote Desktop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chrome Remote Desktop go as expected?

I wasn't involved with the implementation phase

Would you buy Chrome Remote Desktop again?


PyCharm, Adobe Creative Cloud Express (formerly Adobe Spark), Adobe Acrobat DC
Chrome Remote Desktop is well suited in providing a great form of connectivity. With the simple ease of connectivity that Chrome Remote Desktop provides, we are able to provide fast and efficient resolutions to our users. It's particularly great at being able to create a secure channel for us to be able to see the problem at hand clearly.

Chrome Remote Desktop Feature Ratings

Screen sharing
File transfer
Instant message
Over-the-Internet remote session
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control