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ClassPass has proven to be a valuable solution for a variety of users, helping them address specific fitness-related problems. For those …
Starting at $19 per month 8 credits
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What is ClassPass?
ClassPass's corporate wellness program enables employees to decide how to take care of themselves, whether that’s breaking a sweat, taking a mindful break or booking a self-care appointment. This helps to support a happy and healthy work environment inside and…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19 per month 8 credits
Product Details
- About
- Tech Details
What is ClassPass?
ClassPass's corporate wellness program enables employees to decide how to take care of themselves, whether that’s breaking a sweat, taking a mindful break or booking a self-care appointment. This helps to support a happy and healthy work environment inside and outside the office.
Advantages of ClassPass for Employers as described by the vendor:
ClassPass for Developers features the ClassPass Inventory API, which acts as a method for obtaining a venue’s schedules from third parties and for transactions against those schedules, such as capacity, reservations and attendance. This is so ClassPass users can schedule, and get reservation information from partners that can be passed back and forth to create a seamless experience for partners working with ClassPass.
ClassPass is available for a monthly fee and the cost makes available a number of "credits" that roll over. ClassPass credits allow the user to book at thousands of studios, gyms, salons & spas. They can be used however one likes in order to create a personalized fitness and wellness routine.
Advantages of ClassPass for Employers as described by the vendor:
- Pay only for employees who sign up - This is to prevent wasting money on perks no one uses, and paying only per sign up
- Customized tracking - A personalized company dashboard to gain at-a-glance adoption
- Custom programs for a team - Plan on-site classes, challenges and events for extra motivation
- Dedicated support & marketing - Work with an account manager to promote the newest benefit
ClassPass for Developers features the ClassPass Inventory API, which acts as a method for obtaining a venue’s schedules from third parties and for transactions against those schedules, such as capacity, reservations and attendance. This is so ClassPass users can schedule, and get reservation information from partners that can be passed back and forth to create a seamless experience for partners working with ClassPass.
ClassPass is available for a monthly fee and the cost makes available a number of "credits" that roll over. ClassPass credits allow the user to book at thousands of studios, gyms, salons & spas. They can be used however one likes in order to create a personalized fitness and wellness routine.
ClassPass Video
Intro to ClassPass and Discussion about Employee Wellbeing
ClassPass Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ClassPass has proven to be a valuable solution for a variety of users, helping them address specific fitness-related problems. For those seeking to diversify their workout routines and try new fitness classes, ClassPass offers a great opportunity. Users have been able to access a wide range of fitness studios and classes through the app, allowing them to explore different workout styles and find what works best for their individual needs. By providing this flexibility and variety, ClassPass helps users meet their fitness goals in an engaging and inclusive way.
Additionally, ClassPass has been widely praised by users for its convenience and ease of use. The app's features, such as the ability to search for studios based on location, simplify the process of finding and booking fitness classes. This addresses the common problem of limited access to quality workout facilities or being tied down to one gym or studio. With ClassPass, users can easily discover and attend classes at different studios without any long-term commitments.
Moreover, businesses have also found value in using ClassPass as a platform to attract new customers and fill open class slots. By partnering with ClassPass, fitness studios can reach a larger audience and generate additional revenue by offering their classes to ClassPass members. This solves the business problem of maximizing class participation and ensuring that open hours are filled, ultimately driving in new business opportunities.
However, it is worth noting that some users have mentioned areas where improvements could be made, particularly in terms of customer support for partner studios. This feedback highlights the importance of consistently providing helpful assistance and addressing any issues that may arise between users and partner businesses.
Overall, ClassPass effectively solves various fitness-related problems for both users and businesses. Its wide selection of fitness classes, convenient features, and potential for increased business opportunities make it a valuable tool for achieving fitness goals and expanding one's fitness network.
Affordability and Flexibility: Many users have found ClassPass to be affordable and flexible, with various membership options available. Several reviewers have mentioned that the free two-week trial with 28 credits is a valuable feature that allows them to explore different classes before committing. The affordability of ClassPass makes it an attractive option for those who are looking for a cost-effective alternative to traditional gym memberships.
Wide Range of Classes: Users appreciate the virtual library of recorded classes offered by ClassPass, as it provides them with a wide range of classes that can be accessed at any time. This feature has been praised by multiple reviewers who enjoy the flexibility of being able to choose from a diverse selection of workouts and fitness routines. The availability of such a vast variety of classes adds value to the overall user experience.
Ease of Booking and Scheduling: Many users find ClassPass easy to use when it comes to scheduling and attending classes. They appreciate the ability to cancel most classes the day before without any restrictions on frequency, providing them with flexibility in their workout routine. Multiple reviewers have mentioned how this feature has made it convenient for them to plan their schedule while also allowing room for unexpected changes or conflicts.
Fluctuating Credits: Several users have expressed frustration with the fluctuating credits system, as it can be problematic for individuals with busy schedules or committed routines. They have mentioned that it is difficult to understand how many credits are left, how many have been used, and the expiry date.
Limited Options: Some users have noted that not all fitness centers, spas, and studios participate in ClassPass, which limits the options available in certain areas. This has been a drawback for those seeking a wide variety of classes and locations.
Confusing Credit Algorithm: A number of reviewers have found the dynamic class credits algorithm hard to understand. They have pointed out that empty classes can cost a significant amount of credits while popular classes can be booked with just a few credits. This inconsistency has caused confusion among users trying to optimize their credit usage.