TrustRadius Insights
Cloohawk has proven to be a valuable tool for users in a variety of industries. With the help of this software, users have been able to …
Starting at $19 per month
View PricingOverview
Recent Reviews
Leaving a review helps other professionals like you evaluate Social Media Marketing Tools
Be the first one in your network to review Cloohawk, and make your voice heard!
Get StartedPricing
Basic
$19
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Cloohawk?
Cloohawk Features
- Supported: Automated Publishing
- Supported: Content Management
- Supported: Customer Segmentation
- Supported: Multi-Account Management
- Supported: Post Scheduling
- Supported: Reporting/Analytics
- Supported: Benchmarking
- Supported: Multi-Channel Distribution
- Supported: Statistical Analysis
- Supported: Survey Sample Management
Cloohawk Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Cloohawk has proven to be a valuable tool for users in a variety of industries. With the help of this software, users have been able to gain deep insights into customer feedback, brand equity, and actionable data. By analyzing consumer sentiments, Cloohawk enables users to identify where their customer experience may be getting distorted, thus allowing them to address key barriers and improve public awareness campaigns. The software also delivers social listening research tailored to provide detailed context and consumer insights.
Another key use case of Cloohawk is in the field of marketing strategy. Users have been able to analyze viewer sentiment and gain insights from customer comments, helping them understand how customers feel about their products and services. They have successfully conducted customer sentiment analysis for B2C customers in various industries and used the insights gained to fine-tune their digital campaigns in real-time, resulting in improved campaign performance. Additionally, Cloohawk has helped users uncover valuable order and product insights, as well as identify emerging trends and white space opportunities that may not be evident at first glance.
Furthermore, Cloohawk proves useful for brand management and competitor monitoring. Users have utilized the software to measure brand associations through online conversations and understand the perception of their own brand as well as competitor brands in the market. This information has been pivotal in shaping brand positioning and communication strategies. It has also facilitated the discovery of unintended product uses, leading to brand repositioning and the identification of new competitors.
One aspect highly appreciated by users is the ease of use of Cloohawk. The point-and-click interface makes it simple for users to gain more followers on Twitter, ultimately improving engagement and growth. The smart and intelligent suggestions provided by the software have been particularly helpful in this regard. Users have also praised the Trending Stories feature for saving them time and aiding effective decision-making.
Overall, Cloohawk has proved its worth across a wide range of industries by providing businesses with invaluable insights into customer sentiments, competitor monitoring, and marketing strategy optimization. The software saves users time, improves productivity, and contributes to successful campaign performance. Additionally, the engaged support from the team behind Cloohawk has been well-received by customers.
Valuable for Social Media Data Mining: Users have found Clootrack to be a valuable tool for mining social media data and structuring it against internal references such as customer care or marketing. Several reviewers have praised its accuracy and scalability, making it a reliable and efficient solution. The unique analysis provided by Clootrack is also highly appreciated, with users finding it difficult to obtain elsewhere.
Speed of Analysis and User-Friendly Interface: Many users are impressed by the speed of analysis offered by Clootrack. They find that the unsupervised learning at the core of the software reduces effort and speeds up the turnaround time, making it ready for organizations quickly. Additionally, users appreciate the user-friendly dashboard interface, which makes it easy to navigate and understand the data.
Actionable Insights and Customization Capabilities: Clootrack offers actionable insights and flexible capabilities that drive unique insights. This allows users to respond quickly to evolving needs and customize the tool according to their requirements. The visibility of underlying data and clarity provided by natural language sentiments are highlighted as beneficial features by several reviewers.
Incomplete Suite: Some users have expressed that Cloohawk is not a complete suite and lacks certain features such as social listening, ORM, and in-sighting capabilities.
Poor User Interface/Experience: Several reviewers have mentioned the need for improvement in the user interface and user experience of Cloohawk.
Limited Export Options: Users have stated a desire for more options when it comes to exporting output from Cloohawk, including templatized options for reports.
Users recommend utilizing Clootrack for its ability to bring together various dimensions for analysis and creating informed business decisions. To maximize its effectiveness, it is suggested to have a clear target audience in a topical niche or geographical niche, or a combination of both.
Clootrack is highly regarded as a useful tool for assessing brand and making consumer empathy decisions. Users recommend considering Clootrack, especially when there is a large amount of language data that needs analyzing. It aids in identifying the unknown and provides valuable insights.
Additionally, users suggest taking advantage of the expertise and responsiveness of the Clootrack team. They recommend ensuring clear objectives and finalized data sources before initiating a project. Some users even suggest having a personal chat with one of Clootrack's executives to fully grasp the platform's capabilities for marketing, communication, brand managers, and advertisers. Overall, users view Clootrack as a reliable partner for alternative market research approaches.