Name: Cloud9HR
Author: Cloud9HR

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

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Simplicity and Organization: Users have consistently praised Cloud9HR for its simple and well-organized design. They find the interface easy to navigate, which contributes to an overall user-friendly experience. Many reviewers appreciate how straightforward it is to perform tasks without any confusion or complexity.

Excellent Customer Service: Numerous users have highlighted the exceptional customer service provided by Cloud9HR. Once they received guidance on using the software, they found it easy to navigate and utilize its features effectively. This positive experience with customer support enhances their satisfaction with the software as a whole.

Streamlined Onboarding Process: The comprehensive and step-by-step approach to onboarding within Cloud9HR has been highly appreciated by users. HR coordinators find it easier to train new employees due to the software's streamlined process. This feature eliminates any confusion regarding employee tasks and increases their ability to assist new hires effectively.

Confusing User Interface: Some users have found the software to be confusing, particularly if they are not provided with proper guidance on its features. 

Lack of Customization Options: Several reviewers have expressed dissatisfaction with the limited ability to input their own reimbursements or permanent expenses, as well as repeated deductions. This lack of customization options is seen as a limitation by some users.

Inadequate Reporting Functionality: The reports provided by the software are not meeting the specific needs of some users. They feel that the reporting functionality could be improved to provide more comprehensive and tailored insights for their organizations.

Cloud9HR has proven to be a valuable tool for office managers, helping them organize their job tasks efficiently. Users have appreciated its user-friendly interface, which makes it easy for employees and new admins to quickly learn and navigate the system. The overall experience with Cloud9HR has been positive, as it streamlines operations and enhances organizational productivity.

One key use case of Cloud9HR is its ability to provide a centralized platform for all necessary information. Office managers have found it incredibly helpful to have everything in one place, eliminating the need to search through multiple systems or physical files. This centralized approach ensures that all relevant data, such as employee records, performance evaluations, time-off requests, and payroll information, is easily accessible whenever needed. This not only saves time but also minimizes the risk of errors or misplacement of important documents.

Another important use case of Cloud9HR is its effectiveness in keeping office managers organized. By providing a comprehensive solution for various HR tasks, such as employee onboarding, leave management, performance tracking, and reporting, Cloud9HR simplifies complex processes and eliminates manual work. Office managers can efficiently manage their responsibilities without getting overwhelmed by paperwork or administrative burdens. The intuitive interface and customizable features of Cloud9HR allow them to tailor the system to their specific needs and workflows.

In summary, Cloud9HR has become an essential tool for office managers seeking to streamline their operations and enhance organizational efficiency. Its user-friendly interface, centralized information storage, and customizable features make it a reliable solution for various HR tasks. Whether it's organizing employee records or managing performance evaluations, Cloud9HR simplifies the complexities of HR management, enabling office managers to focus on strategic initiatives and deliver better employee experiences.

SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.

syncHR v5.9

syncHR

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Simple: A streamlined set of automatic payroll features and benefits integrations

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Gusto

Cloud9HR

Payroll software is a point solution that focuses on calculating and processing employee pay, generating tax forms, and benefits administration. However, payroll capabilities can also be rolled into larger human resources (HR) management software, ERP software, or accounting and budgeting software.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Support for external payroll vendors

Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

Off-cycle/On-Demand payment

Provide employees access to wages accrued during the pay period before the end of the pay cycle.

Payroll history for each employee

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Payroll tracking and auditing

Salary revision and increment management

Salary revision is the ability to modify individual employee pay.

Reimbursement management

Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

Statutory form management

Generation and management of tax forms (state and federal).

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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