TrustRadius Insights
CloudCart has proven to be a valuable tool for users looking to easily and quickly order software via the internet. Many users initially …
Starting at $30 per month
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Business
$30
Cloud
per month
Enterprise
$99
Cloud
per month
Enterprise Plus
$599
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is CloudCart?
CloudCart Features
- Supported: Auto Update
- Supported: Data Import/Export
- Supported: Drag & Drop
- Supported: Landing Pages/Web Forms
- Supported: Media Library
- Supported: Online Store Builder
- Supported: Pre-built Templates
- Supported: Reporting/Analytics
- Supported: SEO Management
- Supported: Shopping Cart
- Supported: Website Management
- Supported: CRM
- Supported: Cataloging/Categorization
- Supported: Data Security
- Supported: Email Marketing
- Supported: Inventory Management
- Supported: Kitting
- Supported: Mobile Access
- Supported: Multi-Channel Marketing
- Supported: Multi-Currency
- Supported: Multi-Store
- Supported: Order Management
- Supported: Promotions Management
- Supported: Reviews Management
- Supported: Shipping Management
- Supported: Social Media Integration
- Supported: Templates
CloudCart Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
CloudCart has proven to be a valuable tool for users looking to easily and quickly order software via the internet. Many users initially found the software overwhelming due to its numerous features, but they were relieved to find that CloudCart offers helpful support in getting started. The representatives from CloudCart have assisted users in setting up their webshops, ensuring a smooth and seamless process.
One of the notable benefits of using CloudCart is the ease of use for teams and its integration with social media, which helps boost sales. Users appreciate the user-friendliness of the software, as it allows them to compete with larger companies by providing necessary tools for online businesses. CloudCart's interface and pre-designed templates are highly appreciated by users, allowing them to control every aspect of their online stores, from product pages to the overall appearance.
CloudCart's technical support and security features have been a source of relief for many users. They have praised the prompt answers and assistance provided by the support team, even for those who are not IT professionals. Additionally, CloudCart has adapted well to the needs of different businesses, including large enterprises, handling their demands and questions professionally.
However, some users have faced difficulties with support and communication after paying for an annual subscription. There have been instances where users encountered technical issues and problems with invoicing and integration with Facebook and post services. Nevertheless, CloudCart is continuously working on improving its services based on user feedback.
Overall, CloudCart is a reliable solution that provides necessary tools for online businesses while offering support and advice from a dedicated team. Users find it easy to set up their webshops, control various aspects of their online stores, and benefit from integrations with social media platforms.
User-friendly Interface: Many reviewers have praised CloudCart for its user-friendly interface, stating that it is easy to navigate and use. They appreciate the intuitive design and layout, which makes it simple to learn and operate the platform. Users find it convenient to manage their online stores without any coding skills or technical expertise.
Responsive Support: The constant availability of 24/7 support provided by CloudCart has received positive feedback from users. They value the promptness and helpfulness of the customer service team, who are always ready to assist with any issues or questions that arise. Customers feel supported throughout their journey using CloudCart.
Easy Customization: Several users have mentioned how easy it is to customize their online stores on the CloudCart platform. They appreciate the flexibility and options available, allowing them to tailor their store's design according to their preferences. This feature enables businesses to create a unique and personalized storefront experience for their customers.
Interface Confusion: Several users have expressed frustration with the confusing interface of CloudCart. They have mentioned that options frequently change, making it difficult to perform certain actions like changing the main picture of the site. Some users have also stated that they had already gotten used to certain features and found it challenging to adapt to the design changes.
Lack of Customer Support: A common concern raised by users is the lack of customer support provided by CloudCart. Users have reported difficulty in getting assistance when faced with issues or questions. The absence of a multilingual interface has also been mentioned as a drawback, making it harder for non-English-speaking users to navigate and utilize the software effectively.
Plugin Issues: Several users have encountered problems with plugins not functioning properly while using CloudCart. Specifically, some users have highlighted issues with the OLX integration feature. They expressed disappointment with the lack of action taken by CloudCart to address these plugin-related problems, which hindered their ability to fully utilize and integrate third-party tools into their online stores.