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Cloudflare Reviews & Insights

Score8.8 out of 10

558 Reviews and Ratings

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Based on 5,619,768 HG Insights installations.

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Community Insights for Cloudflare

Synthesised from 11 verified reviews.


Synthesised from 11 reviews | Last Published May 27, 2026


In TrustRadius reviews, Cloudflare is widely adopted for enhancing the security, performance, and reliability of digital infrastructure. Organizations primarily leverage it for foundational DNS management, serving as a public DNS host for essential domains, and for robust website security against online threats like DDoS attacks. Reviewers consistently highlight its effectiveness in content delivery and caching to reduce latency and improve load times, alongside its general ease of use for basic configurations.

While onboarding for basic setups is quick, some reviewers noted that complex use cases, such as building reverse proxies, may require more experienced technical expertise. Reviewers also frequently pointed to areas for improvement, particularly the user interface and navigation, which some find confusing, and limitations in reporting and logging capabilities. Despite these areas for refinement, Cloudflare consistently delivers significant positive ROI through cost savings, with some reporting "at least 10x" savings, and enhanced operational efficiencies, making it a valuable tool for many organizations.


  • Reliable and easy DNS management setup
  • Robust website security and DDoS protection
  • Significant cost reductions and high ROI
  • Improved website performance through caching and optimization
  • Quick and straightforward onboarding for basic configurations
  • User interface and navigation can be confusing
  • Limited reporting and logging capabilities
  • Complex use cases require higher technical expertise for onboarding
  • Specific feature gaps in object storage (e.g., web UI for policies)
  • Concerns regarding global accessibility in emerging markets
How did the onboarding process go? Were you and/or your organization enabled to be successful with Cloudflare? How quickly did you begin to get value from your Cloudflareimplementation or onboarding?

From 11 reviews | Last Published May 27, 2026

Reviewers consistently found Cloudflare's onboarding process to be quick and straightforward, with 9 of 11 reviewers highlighting its ease of setup. This efficiency often translated into rapid value realization, as users reported benefiting from Cloudflare's tools within hours or days of implementation. While the initial setup, including basic DNS management and security configurations, was generally considered accessible for mid-level engineers, 2 of 11 reviewers indicated that more complex or specialized use cases, such as building reverse proxies, might necessitate more experienced technical expertise. Overall, the onboarding experience is characterized by its speed and simplicity, enabling organizations to quickly integrate and leverage Cloudflare's features, though advanced deployments may require a higher skill level.

Onboarding Speed and Ease

It was quick and easy. Everything transferred seamlessly and we were moved over in basically one day.

Value Realization Timeline

You start getting value from cloudflare very quickly, as the setup usually takes around 24 h.

Technical Skill Requirement

Cloudflare initial implementation is really straightforward and usually can be done by mid engineers without a lot of knowledge in infrastructure (at least the one related to DNS management and basic DDoS and WAF configuration)

What positive or negative impact (i.e. Return on Investment or ROI) has Cloudflare had on your overall business objectives?

From 11 reviews | Last Published May 27, 2026

Cloudflare has demonstrated a significant positive return on investment for businesses, primarily driven by substantial cost reductions and enhanced operational efficiencies. A prominent driver of this ROI is cost savings, cited by 5 of 11 reviewers, with some reporting savings of "at least 10x" compared to alternative services and an average ROI of "20-25x on a monthly basis." These savings extend to domain registration and object storage, while also improving performance. Beyond direct financial benefits, Cloudflare contributes to business objectives through robust security enhancements, noted by 4 of 11 reviewers, which mitigate threats like DDoS attacks and ensure application availability. Furthermore, the platform improves website performance, as observed by 3 of 11 reviewers, through caching and optimization, making both older and newer sites more responsive. This improved performance, combined with the platform's ability to quickly mitigate attacks and reduce the need for custom application development, also translates into significant engineering time savings for organizations, highlighted by 3 of 11 reviewers. These combined factors indicate that Cloudflare effectively supports business objectives by reducing expenditures, bolstering security, and optimizing resource allocation.

Cost Savings

Free or very cheap to use

Security Enhancement

ROI is knowing that the applications are secured and users are able to access the internet application without having to worry about threats and attack that could take cause cybersecurity incidents.

Performance Improvement

Decreased load times from caching and optimization settings

Besides Cloudflare, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 11 reviews | Last Published May 27, 2026

Reviewers frequently utilize a diverse array of software solutions to complement their infrastructure, with a notable emphasis on cloud hosting and content delivery networks. Cloud hosting platforms and CDN services were each mentioned by 3 of 11 reviewers, indicating a strong reliance on external providers for scalable infrastructure and optimized content distribution. Beyond these core services, reviewers also incorporate specialized tools for operational efficiency and security. Two reviewers highlighted the use of security software to protect their environments, while another two reviewers identified specific IT management tools for streamlining operations. The consistent mention of various providers across these categories suggests a preference for robust, specialized solutions that support different aspects of their digital operations.

CDN Services

Akamai CDN, Amazon CloudFront

Cloud Hosting Platforms

LiveChat, Vultr, Zoho Mail

Security Software

SentinelOne Singularity, Radware AppWall, Illumio Adaptive Security Platform

Describe how you use Cloudflare in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 11 reviews | Last Published May 27, 2026

Cloudflare is primarily utilized by organizations to enhance the security, performance, and reliability of their digital infrastructure, addressing critical business problems related to web presence resilience and user experience. A significant portion of reviewers, 5 out of 11, highlight its foundational role in DNS management, serving as a primary public DNS host for essential domains and subdomains. Concurrently, 4 out of 11 reviewers emphasize Cloudflare's capabilities in website security, providing peace of mind through robust protection against various online threats. The platform's ability to boost performance and speed is also frequently cited, with 4 out of 11 reviewers noting its effectiveness in content delivery and caching to reduce latency and improve load times. Furthermore, 3 out of 11 reviewers leverage Cloudflare for proxy and access solutions, enabling secure access to internal resources without traditional VPNs and offering advantages for SEO.

DNS Management

We use it as our main public DNS host.

Website Security

Cloudflare gives us peace of mind knowing that our application are protected by security products from Cloudflare that is prove by hundreds of organizations.

Performance and Speed

Cloudflare's caching help us greatly increase the speed of our sites, and gives us the customization options that we need to keep things running smoothly.

Please provide some detailed examples of areas where Cloudflare has room for improvement.

From 11 reviews | Last Published May 27, 2026

Reviewers identified several areas where Cloudflare could enhance its offerings, with the user interface and navigation being the most frequently cited concern. Four of 11 reviewers expressed a desire for a more intuitive and modern UI, indicating that current navigation can be confusing or lead to difficulty locating specific features. Beyond interface design, two reviewers highlighted limitations in reporting and logging capabilities, suggesting a need for more extensive data and out-of-the-box querying options for logs. Furthermore, two reviewers pointed to potential improvements in onboarding processes and global accessibility, specifically mentioning high onboarding costs and the product's availability in emerging markets. Finally, specific feature gaps within object storage were noted by two reviewers, who suggested enhancements like a web UI for policy application and more flexible handling of public objects within private buckets. These insights collectively point to opportunities for Cloudflare to refine its user experience, expand its feature set, and improve accessibility for a broader user base.

User Interface and Navigation

Sometimes I cannot find the DNS section in the menu, there are two similar views which get confused

Reporting and Logging

More extensive reporting

Onboarding and Accessibility

Probably they can deploy their solution to emerging markets so it's accessible to the countries.

Please provide some detailed examples of things that Cloudflare does particularly well.

From 11 reviews | Last Published May 27, 2026

Cloudflare is frequently recognized for its robust infrastructure services, particularly in enhancing website performance and security. Reviewers consistently highlight its DNS management capabilities, with 4 of 11 reviewers specifically noting its reliability and ease of setup for DNS records. The platform is also valued for its strong security features; 3 of 11 reviewers commend its ability to provide comprehensive threat protection and act as an effective firewall. This security is often linked to its DDoS prevention mechanisms, which 3 reviewers cited as a key strength, benefiting from Cloudflare's extensive network. Beyond these core functionalities, the platform's ease of use is a recurring theme, with 3 reviewers mentioning its straightforward setup and general usability. Additionally, 2 of 11 reviewers appreciate Cloudflare's caching services, describing them as a powerful tool for content delivery.

DNS Management

DNS Management

DDoS Prevention

DDoS prevention

Security

Security

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