Cloudflare security and speed
July 14, 2025

Cloudflare security and speed

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudflare

We use Cloudflare for it's security and performance measures. Cloudflare's security features help keep our sites secure and see where the security events are happening. Cloudflare's caching help us greatly increase the speed of our sites, and gives us the customization options that we need to keep things running smoothly.

Pros

  • Security
  • Caching
  • Analytics and log tracking

Cons

  • Customer service reply time
  • Billing options
  • Page speed testing
  • Decreased time spent managing security settings
  • Decreased load times from caching and optimization settings
  • Saved investigating time with detailed logs
The onboarding process was fairly simple. Once adding our site to Cloudflare, updating our site to use Cloudflare was straight forward and a fast process. Our sites are able to start benefiting from Cloudfare's tools within an hour of adding them. We were able to start seeing the security benefits right away.
While I have had good support in the past from Cloudflare's technical support team, I have had some terrible experiences with billing support. I have had multiple tickets sent to their billing support that I will never receive a reply to for over a month. When I finally do get a reply, it has been an automated email that never gives me an answer to my question.

Do you think Cloudflare delivers good value for the price?

Yes

Are you happy with Cloudflare's feature set?

Yes

Did Cloudflare live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cloudflare go as expected?

Yes

Would you buy Cloudflare again?

Yes

Cloudflare works well as security measure that gives peace of mind without needing to work too hard to get it functioning well. It provides great tools to customize the security experience as well. This is all the same for the caching tools as well. They have a lot of built in tools that make using the caching easy right out of the box, but they provide the customization options to get things just right for your site.

Cloudflare Feature Ratings

DDoS Protection
9.1
Always-on monitoring
10
Automatic Scalability
Not Rated
Behavioral analysis and monitoring
8
Mitigation SLA
Not Rated
Security policy management
10
WAF capabilities
10
Request rate limiting
10
Traffic filtering
10
Bot detection
8
Global threat intelligence
8
Real-time analytics and reporting
8

Comments

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