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Cloudflare

Score8.9 out of 10

557 Reviews and Ratings

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What is Cloudflare?

Cloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Cloudflare has to offer, as determined by TrustRadius' reviewers.
Based on 557 ratings of Cloudflare's features
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Top Performing Features

  • Automatic Scalability

    Scales infrastructure up and down as needed to handle incoming requests to prevent outages during a DDoS attack.

    Category average: 10

  • Mitigation SLA

    The speed at which the tool starts mitigating a DDoS attack.

    Category average: 10

  • Security policy management

    Flexibility to set specific rules and policies, ex; blacklisting and whitelisting specific IP addresses or Bots.

    Category average: 10

Areas for Improvement

  • Bot detection

    Distinguishing between bots and humans, potentially through device fingerprinting, CAPTCHA.

    Category average: 10

  • Global threat intelligence

    Uses threat intelligence data to block known attack patterns or malicious IPs.

    Category average: 10

  • Real-time analytics and reporting

    Provides up-to-date network performance reporting and dashboards, allowing organizations to monitor potential attacks in real-time.

    Category average: 10

Reviews

What users are saying about Cloudflare.
View all reviews

Cost effective and easy to deploy - Cloudflare SSE

Incentivized
Steve Smith
Regional Manager in Sales at Advantage (51-200 employees employees)

Use Cases and Deployment Scope

Cloudflare is used in our company for SSE and ZTNA, our users experience the same protection no matter where they are located. They get access easily to internal resources without the need for a VPN.

Pros

  • Easy to setup
  • Reporting is great
  • Local POP in New Zealand
  • Breadth of products

Cons

  • More extensive reporting

Return on Investment

  • Enhanced protection for our websites
  • Easy access to internal resources
  • Streamline end users experience

Alternatives Considered

Netskope NextGen SWG and Palo Alto Networks Prisma Access

Other Software Used

SentinelOne Singularity, Radware AppWall, Illumio Adaptive Security Platform

Cloudflare - the ultimate swiss knife for websites

Incentivized
Verified User
Vice-President in Engineering (201-500 employees employees)

Use Cases and Deployment Scope

  • To improve website speed and performance, as it can serve traffic from the nearest locations to the user and reduce the wait time
  • DNS services
  • Protect against security threats such as DDoS attacks and malware
  • Web application firewall (WAF) and SSL/TLS encryption to enhance the security and privacy of their website

Pros

  • DNS - provides really simple way to import all the existing DNS entries and then manage it
  • Security - protects against the bad actors, has WAF and pre-configured rules
  • DDoS protection - makes sure that the website is protected from DDoS attacks

Cons

  • DNS speed is not the fastest as compared to some of the other paid alternatives
  • Interface can be sometimes confusing for a new user
  • Some of the advanced features are locked in Pro plans

Return on Investment

  • Reduced the downtimes
  • Protected against security threats
  • Saved time

Alternatives Considered

NS1

Other Software Used

NS1, Netlify Platform, Azure DNS

Partner and reseller

Incentivized
Davide Mirtillo
Davide in Information Technology at actabase s.r.l. (11-50 employees employees)

Use Cases and Deployment Scope

I am a partner manager for Cloudflare and I work at an IT consultancy and Systems Integration company group that takes care of working on our customer's systems.

We have been using and reccomending Cloudflare to our customers and have made proposals in the past for names such as [...], [...] Italy and others and we have also guided our customers to use the Cloudflare solutions managed by the vendors directly (shopify, salesforce commerce cloud).

The use case is mainly e-commerce solutions but we also have had security and DNS focused use cases

Pros

  • Bot Management
  • Web Optimization
  • DNS management

Cons

  • Partner journey
  • Partner Portal
  • Enterprise quoting

Return on Investment

  • Saved engineering time for us and our customers
  • Fended off Bot and Scraping on our customer's website

Alternatives Considered

Akamai, 11:11 Solutions for AWS, Google Cloud Platform, Microsoft Azure and Fastly Edge Cloud Platform

Other Software Used

Akamai, 11:11 Solutions for AWS, Google Cloud CDN

As good as advertised

Incentivized
Kristofer MaskerView profile
Systems Administrator in Information Technology at CemenTech (51-200 employees employees)

Use Cases and Deployment Scope

We use it as our main public DNS host. We have several public facing services, hundreds of domains, and they all are hosted here.

Pros

  • Fast
  • Secure
  • Trusted

Cons

  • Clarity in pricing
  • More control over the human check

Return on Investment

  • Peace of mind
  • Less errors

Alternatives Considered

Oracle Dyn Managed DNS

Other Software Used

ConnectWise Automate, Microsoft Teams, Proxmox VE

Cloudflare secure and connects you anywhere

James Russel
System Admin in Information Technology at JRM (11-50 employees employees)

Use Cases and Deployment Scope

Cloudflare gives us peace of mind knowing that our application are protected by security products from Cloudflare that is prove by hundreds of organizations.

Pros

  • Threat protection from Cloudflare is second to none because of the vast ecosystem Cloudflare is running. Cloudflare handles billions of internet traffic therefore you can rely on the intelligence it gathers.

Cons

  • Probably they can deploy their solution to emerging markets so it's accessible to the countries.

Return on Investment

  • ROI is knowing that the applications are secured and users are able to access the internet application without having to worry about threats and attack that could take cause cybersecurity incidents.

Alternatives Considered

GoDaddy

Other Software Used

AWS CloudTrail

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