Partner and reseller
Updated August 07, 2025

Partner and reseller

Davide Mirtillo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Cloudflare

I am a partner manager for Cloudflare and I work at an IT consultancy and Systems Integration company group that takes care of working on our customer's systems.

We have been using and reccomending Cloudflare to our customers and have made proposals in the past for names such as [...], [...] Italy and others and we have also guided our customers to use the Cloudflare solutions managed by the vendors directly (shopify, salesforce commerce cloud).

The use case is mainly e-commerce solutions but we also have had security and DNS focused use cases

Pros

  • Bot Management
  • Web Optimization
  • DNS management

Cons

  • Partner journey
  • Partner Portal
  • Enterprise quoting
  • Saved engineering time for us and our customers
  • Fended off Bot and Scraping on our customer's website
Cloudflare is definitely a leader in the CDN space and is fending off well in the security area for web applications even when faced against vendors like Akamai which are more widespread and better known
If Cloudflare keeps competitive prices and updated technology stack i don't have any doubt that its going to retain its success in the industry
The free services you provide to home users are also an excellent tool to market your solutions and platform
Cloudflare implementation is straitforward, we were able to sign up safely but we've had some trouble with the payment system not accepting the payments from our italian bank
Unfortunately the partner experience was not so easy
We've had trouble accessing the partner portal (no account created)
We've also not had any proper introduction on which is the partner route for strenghtening the partnership
Support was very helpful and all the people i've talked to have been kind in understanding the issues we were facing
We've been also offered extra support and tools to troubleshoot safely the issues we were having
overall i would say that the support experience was good, i'm just trying to sort the partnership at the moment

Do you think Cloudflare delivers good value for the price?

Yes

Are you happy with Cloudflare's feature set?

Yes

Did Cloudflare live up to sales and marketing promises?

Yes

Did implementation of Cloudflare go as expected?

Yes

Would you buy Cloudflare again?

Yes

Cloudflare is well priced and is based on a solid tech stack so it's well suited when customers are in a pinch and want control of their delivery network and security
A well suited scenario would be e-commerce websites which we mainly deal with but i'm eager to understand better also the security aspects of the Cloudflare offering
In terms of cloud / PaaS / IaaS i find it lacking when compared to other public cloud solution providers

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