Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Cloudflare
Score 8.8 out of 10
N/A
Cloudflare, from the company of the same name in San Francisco, provides DDoS and bot mitigation security for business domains, as well as a content delivery network (CDN) and web application firewall (WAF).
$20
per month
Pricing
Cisco UmbrellaCloudflare
Editions & Modules
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Pro
$20
per month
Business
$200
per month
Free
Free
Enterprise
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Offerings
Pricing Offerings
Cisco UmbrellaCloudflare
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaCloudflare
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
Umbrella provides both more visibility and an easier administration dashboard to manage operations easier.
Chose Cisco Umbrella
Cisco Umbrella offers more visibility across our company network, and it offers more content categories and regular updates on the list.
Cloudflare
Chose Cloudflare
It was a very lengthy process evaluating the differences and abilities of each of the products that were on our final review list, having to look at exactly what our requirements are from a security side as well as from a business perspective, and we found that the offerings …
Top Pros
Top Cons
Best Alternatives
Cisco UmbrellaCloudflare
Small Businesses

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Medium-sized Companies

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BIG-IP
BIG-IP
Score 8.8 out of 10
Enterprises

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BIG-IP
BIG-IP
Score 8.8 out of 10
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User Ratings
Cisco UmbrellaCloudflare
Likelihood to Recommend
9.0
(90 ratings)
8.6
(159 ratings)
Likelihood to Renew
8.5
(11 ratings)
8.8
(4 ratings)
Usability
8.7
(7 ratings)
8.5
(8 ratings)
Availability
9.5
(8 ratings)
9.5
(2 ratings)
Performance
8.0
(1 ratings)
9.5
(2 ratings)
Support Rating
8.5
(62 ratings)
8.4
(128 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.6
(9 ratings)
8.7
(2 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
8.4
(8 ratings)
8.2
(2 ratings)
Product Scalability
8.0
(1 ratings)
9.5
(2 ratings)
Vendor post-sale
8.0
(1 ratings)
7.0
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Cisco UmbrellaCloudflare
Likelihood to Recommend
Cisco
So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
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Cloudflare
It is easy to set up, and within 10 minutes it is up and running. You can add many domains in one dashboard. So no need for a separate Cloudflare account. I can access all my domain DNS, and customize/add it further. For example by adding the Google Webmaster DNS key or my email provider.
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Pros
Cisco
  • Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless.
  • Good reports, which are readable by non technical users
  • Using Talos for its threat database means that it rarely misses anything
  • Very good knowledgebase available which means that it is easy to learn how to use and implement the product
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Cloudflare
  • Registrar and DNS services are impeccable, with registrations done at cost and without ADs. DNS services setting standards for speed of resolution.
  • DDOS protection. With their content distribution network to back them they have the bandwidth and tools to be both proactive and reactive to bad actors.
  • WAF - Their Web Application Firewall helps mitigate common site vulnerabilities and has active zero-day protection running for breaking exploits
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Cons
Cisco
  • Umbrella Virtual Appliances have been buggy in resolving local domain hosts.
  • Integration between other Cisco and Meraki products is complicated.
  • Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.
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Cloudflare
  • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
  • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
  • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
Read full review
Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Cloudflare
lower cost
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Cloudflare
Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
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Reliability and Availability
Cisco
Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
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Cloudflare
In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
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Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Cloudflare
Their Argo for the global network is the core feature we love.
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Support Rating
Cisco
We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
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Cloudflare
We really like to talk to a person on the phone or using chat. But the system is very slow and sending to much email to get the issue solve. Something we don't like to spend time writing on the community forum our issue because we don't want to share detail information of our POC.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Cloudflare
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Cloudflare
Very well executed implementation where our team was able to handle the implementation with guidance.
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Alternatives Considered
Cisco
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.
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Cloudflare
Firebase can be a good starter for basic projects but as I scaled up, I found it lacking the maturity Cloudflare has. Naturaly, I opted for Cloudflare for bigger projects. I still use Firebase, but for small scale hobby projects only.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Cloudflare
They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
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Return on Investment
Cisco
  • Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs.
  • Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention.
  • Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed.
  • Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits.
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Cloudflare
  • A lot of requests are cached and so egress costs from downstream providers are mitigated.
  • DDoS protection has also managed to keep our site up and our cloud computing bill down.
  • Setting up a proxy with a worker made putting various Google Cloud Functions running behind a single URL very easy and performant. Plus they offer API Shield on top of this.
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