Name: CloudWaitress
Price: 39 USD
Author: Cloud Waitress

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Product Lifecycle Management (PLM)

Text Editors

Development

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Meeting Management

PDF Editors

Payment Facilitation

Supply Chain Management

Visitor Management

Enterprise

Accounting

Blockchain Payments

Crypto Asset Management

Hedge Fund

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Archiving

Cloud Storage

Composable Infrastructure

Custom Software Development Services

Data Masking

Database Performance Monitoring

Email Encryption

Endpoint Security

Firewall

Fraud Detection

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

NoSQL Databases

Software Composition Analysis (SCA)

Storage Management

Value-Added Resellers (VARs)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Creative Collaboration

Domain Registration Services

Email Marketing

Marketing Automation

Native Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales

Cloud Infrastructure Entitlement Management

File Integrity Monitoring

Security

3D Modeling

Membership Management

Real Estate

Simulation

Vertical-Specific

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CloudWaitress is an online ordering and marketing platform tailored for restaurants and food businesses. According to the vendor, it offers a range of features to streamline operations, enhance online presence, and drive sales. This platform targets small to medium-sized restaurants, cafes, food trucks, catering businesses, and bakeries.

## Key Features

**Unlimited growth potential**: CloudWaitress offers various ordering options, including pickup, delivery, dine-in, and reservation booking, allowing restaurants to serve a wide range of customers and expand their business.

**Seamless ordering experience**: CloudWaitress provides an online, mobile-friendly ordering system with a built-in POS for easy management.

**Real-time performance insights**: CloudWaitress provides real-time analytics to track restaurant performance and make data-driven decisions.

**Easy self-setup**: CloudWaitress offers an easy self-setup process, eliminating the need for a designer or developer.

**Automatic table number recognition**: CloudWaitress offers QR ordering, automatically recognizing table numbers to streamline the ordering process.

**Integration with POS table map**: CloudWaitress integrates with POS systems, enabling easy management of dine-in orders and table availability.

**1,200+ integrations**: CloudWaitress offers over 1,200 integrations with third-party services, connecting the online ordering system with various tools and platforms.

**Customizable online menu**: CloudWaitress allows restaurants to create and customize online menus, including dish customization options and combo deals.

**Online payments**: CloudWaitress integrates with online payment platforms like Stripe and PayPal, enabling restaurants to accept online payments directly.

**Automated receipt printing**: CloudWaitress supports automatic receipt printing, allowing customized order receipts to be easily printed from any connected receipt printer.

Easy-to-use and user-friendly system: Many users have found CloudWaitress to be extremely easy to use and navigate. They appreciate the straightforward interface, which simplifies tasks such as building a menu and adding option groups. The system's user-friendliness makes it accessible even for non-technical users.

Efficient customer support: CloudWaitress has received positive feedback for its customer support team. Users have mentioned that the support team is quick to respond and provides efficient assistance, particularly during set-up or when they have specific questions. This level of customer support contributes to a smooth experience with the software.

Combines various order types in one system: A significant advantage of CloudWaitress is its ability to handle multiple order types including online ordering, QR ordering, catering ordering, collection, takeaway, and dine-in orders. Users appreciate this versatility as it allows them to streamline their operations by managing all these order types within a single system.

Limitations with MYOB Integration: Some users have expressed disappointment that CloudWaitress does not currently support MYOB, a popular accounting software. This may be seen as a drawback for users who prefer to use MYOB for their business operations.

Restrictions on Image Limit: A few reviewers have mentioned that there is a limit on the number of images that can be added to a single product in CloudWaitress. For some users, this restriction may hinder their ability to visually present their products effectively.

Lack of Flexibility in Delivery/Pickup Rescheduling: Several users have found the flexibility for rescheduling delivery or pickup timings in CloudWaitress to be insufficient. This limitation could potentially cause inconvenience for these users when managing their orders and deliveries.

CloudWaitress has proven to be a valuable tool for businesses seeking to navigate the challenges brought on by the COVID-19 pandemic. Many customers have expressed their satisfaction with this platform, highlighting its ability to help them survive and thrive during these difficult times. The exceptional support provided by the CloudWaitress team is frequently lauded, as users appreciate the personal attention and timely assistance they receive, regardless of time differences. This transparent and user-friendly product has been highly recommended by its users who plan to continue using it in the long-term.

One of the key use cases of CloudWaitress is its effectiveness in allowing businesses to compete with major third-party online ordering platforms at a fraction of the price. By avoiding the need to share a large percentage of profits with big online companies, businesses can maximize their earnings and retain more control over their operations. Furthermore, CloudWaitress offers flexibility and customization options, enabling businesses to tailor their online ordering system to their specific needs. The system itself works seamlessly and ensures that orders flow smoothly, providing an efficient and streamlined experience for both businesses and customers alike. Overall, CloudWaitress is considered the smartest and best value-for-money solution among various platforms, thanks to its incomparable customer service and ability to drive success for businesses in the digital marketplace.

Basic

Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.

POS software cost

Revel Systems

Lavu is a point-of-sale software solution with features such as an intelligent combination of cloud computing, wireless technologies, and a sleek touchscreen interface for restaurant.

Starter

Growth

Optimize

Lavu

CloudWaitress

Restaurant Management Software assists restaurant owners and managers with automation of administrative tasks, workforce management & scheduling, inventory tracking & control, orders, and payroll. More often than not, they include an integrated POS (or a tight integration with a point of sale system offered by a partner vendor).

Beyond these relatively straightforward functions a restaurant management platform might distinguish itself by providing advanced and interpretable analytics and revenue tracking, an attractive and functional mobile app, and support for ecommerce with online orders and delivery support and tracking.

Restaurant Management

Cloud Waitress

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Overview

What is CloudWaitress?