Cloutly

Cloutly is a reputation and review management platform designed to assist businesses of various sizes in effectively managing their online reputation and collecting valuable customer feedback. According to the vendor, Cloutly caters to a wide range of professions and industries, including marketing agencies, dentists, auto dealerships, real estate and property management, pest controllers, local businesses, retail stores, service-based businesses, healthcare providers, and the hospitality industry. The platform offers a range of features aimed at enhancing online reputation and customer engagement.

Key Features

Review Campaigns: According to the vendor, Cloutly allows users to send personalized text or video review campaigns to customers. Users can create multi-step, multi-channel campaigns and segment and tailor outbound campaigns for maximum relevance.

Review Landing Pages: Cloutly enables users to create and link to a review landing page in existing marketing efforts. Users can customize language, branding, and review sites, and even collect reviews in-person with printed QR codes.

Review Widgets: Cloutly provides the ability to display dynamic review widgets on websites. Users can add widgets to high-friction webpages to potentially increase conversions. The vendor claims that the platform works with various web environments and CMS platforms.

Reputation Dashboard: According to the vendor, Cloutly offers a reputation dashboard where users can monitor, respond to, and showcase reviews from over 40 review sites. The platform allows users to keep track of customer feedback and engagement through a centralized dashboard for easy review management.

Magic Response AI: Cloutly claims to offer an AI-powered feature that generates review responses to save time. Users can choose from pre-filled response templates and effortlessly craft personalized review responses.

Integrations & Automations: Cloutly provides native integrations with popular apps and platforms. Additionally, users can connect Cloutly with over 3000+ apps via Zapier to automate review collection and management processes.

Review Invite Campaigns: Cloutly allows users to send multi-step SMS and email campaigns to ask for reviews. Users can tailor campaigns to specific customer segments, aiming to increase review engagement and response rates.

Review Links and QR Codes: Cloutly enables users to generate review links and connect them to QR codes. This feature allows users to turn existing customer interactions into review opportunities and simplify the review collection process.

Reputation Management: Cloutly claims to provide users with the ability to monitor and respond to reviews from over 40 review sites. The platform aims to help users measure and improve the customer experience while effectively building and managing their online reputation.