ClubExpress

Reliable Customer Support: Many users have found ClubExpress to be a reliable and supportive software for managing clubs and associations due to its outstanding and responsive customer support. The availability of multiple channels for customer support, including online manuals, webinars, and telephone support, makes it a valuable feature for managing clubs and associations.

Intuitive & Easy-to-Use: Reviewers appreciate how ClubExpress is an intuitive and easy-to-use software that caters to all levels of tech-savviness, making it accessible for ordinary people to use and manage their club or association efficiently. The software's simplicity is especially helpful for non-profit organizations or clubs.

Comprehensive Set of Features: Users appreciate that ClubExpress offers a comprehensive set of features necessary for managing a club, including membership registrations, event sign-ups, payments, email communications, website building tool with pre-designed templates among others. This feature ensures that users have access to all the tools they need to manage their club or association effectively with customizable features to fit their specific needs.

Outdated Appearance: Many users have mentioned that the ClubExpress website looks outdated and not modern. The overall aesthetic of the site could use a technological makeover, and some users find the administrator interface to be less slick than other platforms like Squarespace or WordPress.

Difficult Reporting Functionality: Several reviewers have noted that they find it challenging to sort through data due to the reporting functionality being not straightforward. Some users have had difficulty extracting data using reports and staying within templates, while others feel that some preformatted reports are not user-friendly.

Poor Event Platform: A significant number of ClubExpress users have expressed dissatisfaction with limitations in the event platform. According to them, there are too many steps required to make a simple event, and menus for administration are not as intuitive as they could be.

Users highly recommend ClubExpress for yacht clubs as a valuable recruitment tool. They also recommend it for managing all aspects of Soroptimist Club operations. Users praise the fantastic customer support and ease of integration provided by ClubExpress. They highly recommend it for membership programs, emphasizing its versatility and affordability. Additionally, users believe that ClubExpress is worth considering for small organizations. They suggest taking the time to understand how ClubExpress works and configure automations. Users highly recommend ClubExpress as a platform that integrates all facets of business. However, they advise having someone with website experience when using ClubExpress and suggest waiting for the platform to catch up with other websites. Users also mention the great customer service team and app compatibility as positive aspects of ClubExpress. They find it helpful and supportive both before and after implementation. Users further recommend ClubExpress for managing and communicating with membership, as well as for easy sign-ups. To enhance convenience, users suggest adding single sign-on capabilities with Facebook or Google. One improvement suggested is to enhance the reporting feature by adding individual fields for first and last names. Overall, users highly recommend ClubExpress as an easy-to-use, affordable solution for organizations looking to streamline their operations.