TrustRadius: an HG Insights company

What is Crossdeck?

Crossdeck is a Customer Intelligence Platform for subscription applications that aggregates Purchases, Entitlements, Analytics, and Application Health into a single customer-centric view.


Product teams often rely on multiple tools to track revenue, customer behaviour, application performance, and customer access. This data separation complicates the identification of revenue-generating users, product engagement patterns, the impact of technical issues on paying users, and the rationale behind access control decisions.


Crossdeck provides centralized data aggregation across web, iOS, Android, and React Native applications. Through a unified SDK, teams can collect Product Analytics, monitor Application Health, manage Customer Entitlements, and correlate these signals against individual customer journeys.


Key capabilities include:

  • Subscription Tracking and Purchase Tracking across multiple platforms
  • Customer Entitlement Management and Access Control
  • Product Analytics and Behavioural Insights
  • Error Monitoring with customer context
  • Unified Customer Timelines
  • Revenue Attribution and Customer Intelligence
  • Cross-platform SDK Support for web and mobile applications


Crossdeck is designed for software companies building subscription-based products that require a consolidated view of revenue, customer activity, Application Health, and Access Management.

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