Name: CXAIR
Price: 6000 USD
Author: Connexica

Help Desk

Web and Video Conferencing

Customer Support

JavaScript Frameworks

Development

Student Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Enterprise Generative AI

Policy Management

Enterprise

Accounting

Anti-Money Laundering (AML)

Invoicing

Nonprofit Accounting

Payment Hubs

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Authorization

Cloud Cost Management

Cloud Migration

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Firewall Security Management

Fraud Detection

IT Infrastructure Monitoring

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Managed IT Service

Network Performance Monitoring

Network Troubleshooting

Platform-as-a-Service (PaaS)

Product Implementation Services

Smart Contracts

Tape Storage

Technology Business Management

Workload Automation

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Brand Intelligence

Content Management

Email Marketing

IP Geolocation

Marketing Automation

Social Media Management

Survey & Forms Building

Virtual Event

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Headless eCommerce

Intelligent Virtual Assistant

Lead Generation Services

Lead-to-Account Matching and Routing

Sales Acceleration

Sales

Cloud Access Security Brokers

Database Security

Security

Civil Engineering

Hotel Management

Pharmacy

Vertical-Specific

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Centralization of Information: Several users have praised CXAIR for its ability to centralize all information into a single pool of reports. This feature eliminates the need for multiple analytical tools and allows users to access all relevant data in one place, improving efficiency and streamlining processes.

User-Friendly Interface: Reviewers have consistently mentioned that CXAIR has a user-friendly interface with excellent functionality. Users appreciate the software's ease of use and navigation, making it accessible to both new and experienced users. The intuitive design contributes to a seamless experience when accessing and viewing reports through menu icons.

Excellent Support Team: Many users have commended the support team and consultants from Connexica, stating that they provide excellent assistance with efficient response times. Users appreciate the knowledge and expertise of the CXAIR consultants, who are always willing to help resolve any problems or queries. The availability of local support enhances communication convenience for organizations using CXAIR.

Difficult Navigation: Some users have found the navigation in CXAIR to be challenging, with reports of getting caught in loops and being unable to return to the homepage. 

Outdated Solution Dashboard: Reviewers have mentioned that the solution dashboard navigation in CXAIR looks outdated compared to the actual analytics, which makes it appear less modern and visually appealing.

Lack of Learning Resources: Several users have expressed frustration with the limited online resources available for analysts joining their company who are unfamiliar with CXAIR. Unlike competitors like Tableau and Power BI, CXAIR lacks comprehensive learning materials such as videos or forums.

CXAIR has proven to be a valuable tool for organizations seeking efficient and collaborative data sharing. Users have praised its ability to facilitate simultaneous access to data reports, enabling multiple individuals to work together seamlessly. This feature has greatly enhanced information sharing on a larger scale, leading to improved collaboration and decision-making within teams.

One of the standout use cases of CXAIR is its provision of near real-time data feeds. This capability has empowered users to make proactive decisions and take swift action based on the timely information received. As a result, organizations have been able to identify non-moving products effectively, leading to more informed and collaborative decision-making with clinical areas. Additionally, CXAIR's utilization of product information for recalls has contributed significantly to enhancing patient safety.

Another key use case of CXAIR lies in its proactive inventory management functionality. By tracking stock movements across all locations, the software enables organizations to optimize their inventory and achieve a reduction in stock levels. This feature not only helps minimize waste but also ensures that the right products are available when needed, thereby improving overall efficiency.

Furthermore, CXAIR has revitalized reporting strategies and business intelligence provision within hospitals. By automating manual processes and the once Excel-based reporting system, the software has streamlined workflows and increased productivity. Users have found it particularly useful for addressing daily ad hoc client requests and generating scheduled monthly reports for clients.

While the product has garnered positive feedback for its capabilities, some users have expressed a desire for more resources and documentation, specifically relating to the Calculation Builder feature. They believe that with additional support, they would be able to fully utilize the product's potential in their day-to-day operations.

Overall, CXAIR offers a range of practical use cases that have been instrumental in improving data sharing, enabling proactive decision-making, optimizing inventory management, and streamlining reporting processes within organizations.

Basic

BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

Base Plan

Big Data

BIME Analytics (discontinued)

Free Plan (14 days)

PROFESSIONAL (per year)

CORPORATE (per year)

Custom (per year)

VizualSurvey

CXAIR

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Connexica

BI Platform

Administration via Windows App

Administration via MacOS App

Administration via Web Interface

Live Connection to External Data

Snapshot of External Data

In-memory data model

OLAP (Pre-processed cube representation)

ROLAP (SQL-layer querying)

Multi-Data Source Reporting (Blending)

Data warehouse / dictionary layer

ETL Capability

ETL Scheduler

Supported Data Sources

Data sources that can be consumed by the application.

MS Excel Workbooks

Text Files (CSV, etc)

Oracle

MS SQL Server

IBM DB2

Postgres

MySQL

ODBC

Cloudera Hadoop

Hortonworks Hadoop

EMC Greenplum

IBM Netezza

HP Vertica

ParAccel

SAP Hana

Teradata

Sage 500

Salesforce

Google Analytics

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

Pixel Perfect reports

Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.

Customizable dashboards

Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

Report Formatting Templates

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

Drill-down analysis

Drill down analysis is the ability to get to a further level of detail by going deeper into the hierarchy.

Formatting capabilities

Ability to format output e.g. conditional formatting, lines, headers, footers.

Predictive modeling

Predictive modeling is the ability to build future forecasting models.

Integration with R or other statistical packages

Integration with the open-source R predictive modeling environment.

Report sharing and collaboration

Report sharing and collaboration is the ability to easily share reports with others.

Report Output and Scheduling

Ability to schedule and manager report output.

Publish to Web

Publish to PDF

Output Raw Supporting Data

Report Versioning

Report versioning is the assignment of version numbers to each version of a report to help in tracking.

Report Delivery Scheduling

Report Delivery Schedule is the ability to have reports delivered to a destination at a specific data and time.

Delivery to Remote Servers

Ability to deliver reports to remote servers

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

Pre-built visualization formats (heatmaps, scatter plots etc.)

Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.

Location Analytics / Geographic Visualization

Location analytics is the visualization of geographical or spatial data.

Predictive Analytics

Predictive Analytics is the ability to build forecasting models based on existing data sets.

Support for Machine Learning models

Machine learning refers to computer programs that can learn when exposed to new data.

Pattern Recognition and Data Mining

Pattern recognition and data mining mean the ability to recognize hidden patterns in large quantities of data.

Access Control and Security

Access control means being able to determine who has access to which data.

Multi-User Support (named login)

Named model access means that users have access based on name and password.