Name: Cyberimpact
Price: 19.99 USD
Author: Cyberimpact

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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### Email Campaign Management
Users appreciate Cyberimpact's user-friendly interface and the various tools available for analyzing the impact and reach of their email marketing campaigns. The platform's ease of use, intuitive design, and useful features such as automated management of Canada's Anti-Spam Legislation (CASL) contribute to a positive user experience. However, some users have noted limitations in design flexibility and the inability to easily send one-off emails to specific contacts. Despite these minor drawbacks, overall sentiment leans towards Cyberimpact being a reliable and efficient tool for managing email campaigns effectively.

### Template Customization
While some users appreciate the ease of duplicating and repurposing templates and blocks in Cyberimpact, others find the template customization functionality to be somewhat rigid and not as intuitive as desired. Users express a desire for more flexibility in moving elements within templates, creating on-brand and unique designs, and simplifying tasks like creating buttons. Despite the availability of a variety of templates, there are suggestions for improvement to enhance the customization experience.

### Contact Management
Users consistently highlight Cyberimpact's contact management as a key strength of the platform. They appreciate the ease of managing contact lists, structuring groups, and targeting specific audiences for their email campaigns. Despite some minor drawbacks mentioned, such as the need for more flexibility in sending individual emails to new contacts, overall, users find Cyberimpact's contact management features to be user-friendly and effective in streamlining their communication efforts.

### Marketing Automation
Users unanimously praise Cyberimpact's marketing automation capabilities. They highlight the platform's user-friendly interface, intuitive design, and the convenience of automating marketing campaigns effortlessly. The ability to customize automated scenarios in multiple languages, particularly English and French, stands out as a significant advantage for bilingual clients. Additionally, the integration of Antidote for communication quality assurance and the automated management of Quebec's C-28 Law compliance are noted as valuable features by users. The cost-effective subscription model based on the number of subscribers, rather than the number of emails sent, is also appreciated for maximizing the tool's utility within teams without cost concerns.

### Client Communication
While some users highlight the exceptional customer service provided by Cyberimpact, others emphasize the platform's user-friendly interface and quick responsiveness. The consensus seems to be that Cyberimpact excels in client communication, with users appreciating the prompt and informative assistance they receive when needed. The ability to easily navigate the platform and access support when required is a common theme among reviewers, showcasing Cyberimpact's commitment to effective client communication.

Cyberimpact is an email marketing platform that aims to streamline communication and enhance marketing efforts for small and medium-sized enterprises (SMEs) and non-profit organizations (NPOs). According to the vendor, Cyberimpact offers a user-friendly interface and a range of features to cater to the needs of marketing professionals, communication professionals, small business owners, non-profit organizations, and associations. The platform provides functionality for automating email campaigns, analyzing performance, and engaging with customers. 

## Key Features

**Marketing automation**: According to the vendor, Cyberimpact allows users to create automated email scenarios based on customer actions, enabling timely communication with clients.

**Email editor**: The platform offers an easy-to-use email editor that allows users to build and customize their email campaigns. According to the vendor, this feature enables the design of professional-quality promotional emails.

**Analysis & performance**: Cyberimpact provides tracking and analysis capabilities for email campaign performance. The vendor claims that users can gain insights into open rates, click-through rates, and other metrics.

**Subscription forms**: According to the vendor, Cyberimpact allows users to create customizable subscription forms to capture leads and grow their email lists.

**Segmentation**: The platform offers segmentation functionality, allowing users to target specific groups based on specific criteria. According to the vendor, this feature enhances the effectiveness of communication efforts.

**Email templates**: Cyberimpact provides a variety of pre-designed email templates that can be tailored to match a company's branding. According to the vendor, this feature simplifies the process of creating visually appealing emails.

**Micro surveys**: Users can add multiple-choice questions to newsletters using Cyberimpact. The vendor claims that this feature enables the gathering of valuable customer insights and segmentation of the audience.

**Smart templates**: According to the vendor, Cyberimpact allows users to generate a series of email templates tailored to their branding. This feature is designed to save time and maintain consistency in email campaigns.

**User roles**: Cyberimpact offers functionality to manage roles and access levels of team members. The vendor states that users can control permissions and collaborate effectively.


Outstanding Customer Service: Users have consistently praised the CyberImpact customer service as outstanding. They have appreciated the prompt and helpful responses from the support team, with some users mentioning that they were impressed by how quickly their questions or issues were addressed.

Intuitive User Interface: Many users have found the user interface of CyberImpact to be intuitive and easy to use. They have mentioned that it is simple to manage contact lists and create email campaigns, making it a user-friendly platform for both experienced users and those new to online newsletter platforms.

Real-Time Statistics and Analytics: The availability of real-time statistics from emails sent through CyberImpact has been highly appreciated by users. They find it helpful to have access to detailed analytics that allow them to track the success of their campaigns. Some users specifically mentioned that this feature provides valuable insights into their email marketing performance.

Lacking Certain Features: Some users have found that CyberImpact is lacking in certain features, such as the ability to send a previous mailing to a single contact without creating a new contact group. This limitation has been mentioned by multiple reviewers.

Usability and Customization Challenges: Reviewers have expressed that the overall usability of the software is not as intuitive as other similar software. They have also experienced difficulty in moving elements within templates and customizing them to match their brand. These challenges with usability and customization have been mentioned by several users.

Issues with Functionality: Some users have encountered issues with the functionality of CyberImpact. They have found the clicking and dragging functionality questionable, as it often results in losing dragged items. Additionally, they struggled with resizing and centering photos within the software. These functional issues have been reported by multiple reviewers.

Users of Cyberimpact have praised the software for its responsive customer service team, which provides quick and informative responses through online chat and an extensive FAQ. This level of support ensures that users can quickly address any issues or concerns they may have while using the software. Additionally, Cyberimpact offers robust analytics features, including a heat map that provides insights into user behavior such as where users are spending the most time or clicking the most. These analytics features allow users to gain valuable insights into their email marketing campaigns and make data-driven decisions to optimize their strategies.

Another key use case of Cyberimpact is its user-friendly interface and comprehensive set of tools that enable successful marketing in a professional manner. Users have found the software easy to use, allowing them to create professional email templates, manage customer lists, and obtain precise data on shipment status. The visual platform of Cyberimpact facilitates collaboration among team members, streamlining the process of building strong marketing email campaigns. Moreover, the software's integration and data capabilities, combined with its compliance with Canadian rules, make it a preferred choice for Canadian companies seeking efficient email marketing solutions.

Furthermore, Cyberimpact proves to be invaluable for communication and feedback collection in email marketing strategies. Users have lauded the software's ability to simplify these processes, enabling effective communication with subscribers and facilitating feedback collection from target audiences. Additionally, Cyberimpact's excellent products, such as quick mass mailing capabilities and a wide selection of newsletter templates, contribute to its value for businesses. Whether managing email blasts for multiple clients or handling various aspects of the platform, users have praised the exceptional support provided by Cyberimpact's team.

Overall, Cyberimpact serves as a pivotal tool for businesses looking to streamline their email marketing efforts. Its intuitive interface, diverse features, responsive customer service, and compliance with Canadian regulations make it a reliable choice for effectively managing and optimizing email campaigns while fostering seamless collaboration among team members.

Basic

Free

Advanced

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

Starter

Plus

ActiveCampaign

Cyberimpact

Software for bulk creation, sending and tracking of Emails for marketing purposes.

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

URL Validation

This allows marketers to validate URLs and find any broken links before sending out their email campaigns.

Link Tracking

This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.

Image Validation

This allows marketers to validate images used in their emails to ensure images and GIFs display correctly in their audience’s inboxes.

Inbox Display

This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.

Email Accessibility Tools

This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.

Spelling and Grammar Check

This feature checks emails for spelling and grammatical mistakes before they are sent out.

Spam Testing

Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.

Email Previews

This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.

Assign Reviewers

This gives marketers the ability to assign individuals to review an email from within the email marketing software.

Email Version Control

This allows marketers to keep track of which individual made a revision to an email and when.

Task Lists

This gives marketers the ability to create task lists associated with the email review and approval process.

Review Status Updates

These status updates may be pushed through third-party tools, or sent directly via the application itself.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Cyberimpact

Overview

What is Cyberimpact?