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Users of Cyberimpact have praised the software for its responsive customer service team, which provides quick and informative responses …
Starting at $19.99 per month
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What is Cyberimpact?
Cyberimpact is an email marketing platform that aims to streamline communication and enhance marketing efforts for small and medium-sized enterprises (SMEs) and non-profit organizations (NPOs). According to the vendor, Cyberimpact offers a user-friendly interface and a range of features to cater to...
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Basic
$19.99
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Cyberimpact?
Cyberimpact is an email marketing platform that aims to streamline communication and enhance marketing efforts for small and medium-sized enterprises (SMEs) and non-profit organizations (NPOs). According to the vendor, Cyberimpact offers a user-friendly interface and a range of features to cater to the needs of marketing professionals, communication professionals, small business owners, non-profit organizations, and associations. The platform provides functionality for automating email campaigns, analyzing performance, and engaging with customers.
Key Features
Marketing automation: According to the vendor, Cyberimpact allows users to create automated email scenarios based on customer actions, enabling timely communication with clients.
Email editor: The platform offers an easy-to-use email editor that allows users to build and customize their email campaigns. According to the vendor, this feature enables the design of professional-quality promotional emails.
Analysis & performance: Cyberimpact provides tracking and analysis capabilities for email campaign performance. The vendor claims that users can gain insights into open rates, click-through rates, and other metrics.
Subscription forms: According to the vendor, Cyberimpact allows users to create customizable subscription forms to capture leads and grow their email lists.
Segmentation: The platform offers segmentation functionality, allowing users to target specific groups based on specific criteria. According to the vendor, this feature enhances the effectiveness of communication efforts.
Email templates: Cyberimpact provides a variety of pre-designed email templates that can be tailored to match a company's branding. According to the vendor, this feature simplifies the process of creating visually appealing emails.
Micro surveys: Users can add multiple-choice questions to newsletters using Cyberimpact. The vendor claims that this feature enables the gathering of valuable customer insights and segmentation of the audience.
Smart templates: According to the vendor, Cyberimpact allows users to generate a series of email templates tailored to their branding. This feature is designed to save time and maintain consistency in email campaigns.
User roles: Cyberimpact offers functionality to manage roles and access levels of team members. The vendor states that users can control permissions and collaborate effectively.
Cyberimpact Features
- Supported: Auto-Responders
- Supported: CAN SPAM Compliance
- Supported: Campaign Analytics
- Supported: Contact Management
- Supported: Customer Surveys
- Supported: Customizable Fields
- Supported: Drip Campaigns
- Supported: Dynamic Content
- Supported: Email Campaign Management
- Supported: Event Triggered Actions
- Supported: Image Library
- Supported: List Management
- Supported: Mobile Optimized Emails
- Supported: Real Time Analytics
- Supported: Reporting/Analytics
- Supported: Subscriber Management
- Supported: Template Management
- Supported: WYSIWYG Editor
- Supported: Email Marketing
- Supported: Reporting & Statistics
Cyberimpact Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Cyberimpact have praised the software for its responsive customer service team, which provides quick and informative responses through online chat and an extensive FAQ. This level of support ensures that users can quickly address any issues or concerns they may have while using the software. Additionally, Cyberimpact offers robust analytics features, including a heat map that provides insights into user behavior such as where users are spending the most time or clicking the most. These analytics features allow users to gain valuable insights into their email marketing campaigns and make data-driven decisions to optimize their strategies.
Another key use case of Cyberimpact is its user-friendly interface and comprehensive set of tools that enable successful marketing in a professional manner. Users have found the software easy to use, allowing them to create professional email templates, manage customer lists, and obtain precise data on shipment status. The visual platform of Cyberimpact facilitates collaboration among team members, streamlining the process of building strong marketing email campaigns. Moreover, the software's integration and data capabilities, combined with its compliance with Canadian rules, make it a preferred choice for Canadian companies seeking efficient email marketing solutions.
Furthermore, Cyberimpact proves to be invaluable for communication and feedback collection in email marketing strategies. Users have lauded the software's ability to simplify these processes, enabling effective communication with subscribers and facilitating feedback collection from target audiences. Additionally, Cyberimpact's excellent products, such as quick mass mailing capabilities and a wide selection of newsletter templates, contribute to its value for businesses. Whether managing email blasts for multiple clients or handling various aspects of the platform, users have praised the exceptional support provided by Cyberimpact's team.
Overall, Cyberimpact serves as a pivotal tool for businesses looking to streamline their email marketing efforts. Its intuitive interface, diverse features, responsive customer service, and compliance with Canadian regulations make it a reliable choice for effectively managing and optimizing email campaigns while fostering seamless collaboration among team members.
Outstanding Customer Service: Users have consistently praised the CyberImpact customer service as outstanding. They have appreciated the prompt and helpful responses from the support team, with some users mentioning that they were impressed by how quickly their questions or issues were addressed.
Intuitive User Interface: Many users have found the user interface of CyberImpact to be intuitive and easy to use. They have mentioned that it is simple to manage contact lists and create email campaigns, making it a user-friendly platform for both experienced users and those new to online newsletter platforms.
Real-Time Statistics and Analytics: The availability of real-time statistics from emails sent through CyberImpact has been highly appreciated by users. They find it helpful to have access to detailed analytics that allow them to track the success of their campaigns. Some users specifically mentioned that this feature provides valuable insights into their email marketing performance.
Lacking Certain Features: Some users have found that CyberImpact is lacking in certain features, such as the ability to send a previous mailing to a single contact without creating a new contact group. This limitation has been mentioned by multiple reviewers.
Usability and Customization Challenges: Reviewers have expressed that the overall usability of the software is not as intuitive as other similar software. They have also experienced difficulty in moving elements within templates and customizing them to match their brand. These challenges with usability and customization have been mentioned by several users.
Issues with Functionality: Some users have encountered issues with the functionality of CyberImpact. They have found the clicking and dragging functionality questionable, as it often results in losing dragged items. Additionally, they struggled with resizing and centering photos within the software. These functional issues have been reported by multiple reviewers.