An enabling data service for our product.
- API ease: Everything is done through APIS. We can readily adjust data parameters on our end to adjust to API changes.
- Strong data breadth/coverage.
- Strong organization of unstructured data from mulitple social media sources and tools to help us manipulate the data into useful format.
Cons
- Need a visual UI to manage and build pipelines.
- Need broader language coverage in text data analysis.
- Improve support and user communication processes.
- Indexing unstructured data - helps with query building in our product.
- NLP and AI - data aggregation and classification
- Ability to transform/combine unstructured data from multiple sources into a common schema
- Positive: Saved months of development time to build infrastructure in-house
- Positive: Saves hours per week supporting/maintaining any in-house substitute we would have developed