Overview
What is DisasterLAN?
DisasterLAN (DLAN) is an emergency management solution provided by BCG (Buffalo Computer Graphics). According to the vendor, DLAN is designed to streamline and enhance emergency response efforts and can be utilized by organizations of any size. The software caters to the needs of emergency management...
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Product Details
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What is DisasterLAN?
DisasterLAN (DLAN) is an emergency management solution provided by BCG (Buffalo Computer Graphics). According to the vendor, DLAN is designed to streamline and enhance emergency response efforts and can be utilized by organizations of any size. The software caters to the needs of emergency management professionals, government agencies, public safety organizations, healthcare facilities, and educational institutions. DLAN offers a range of features and customizable capabilities to support efficient and effective emergency management.
Key Features
Task & Mission Tracking: According to the vendor, DLAN allows users to easily assign tasks and track progress using custom automated workflows. Guided data entry tools aim to facilitate efficient task management, while color-coded statuses and priorities in the Ticket Manager provide visual cues for tracking progress.
Visual Situational Awareness: The vendor claims that DLAN enables the consolidation of critical data from multiple sources onto status boards and maps, improving planning and decision making through visual representation of data. By providing a comprehensive view of incidents, DLAN aims to enhance situational awareness.
Resource & Contact Management: The vendor states that DLAN allows users to match available resources to requests for efficient allocation. Additionally, it enables the tracking of the status and location of deployed assets, as well as the maintenance of records of staff, organization, and critical infrastructure for effective management.
Secure Communication: According to the vendor, DLAN provides the capability to share critical information through secure interoperable channels. It also enables the timely alerting of internal and external stakeholders during emergencies, aiming to ensure secure and efficient communication.
Analytics & Reporting: The vendor claims that DLAN allows users to create and share custom reports based on operational needs. It also offers the generation of full chronological after-action reports for analysis and improvement, enabling data-driven decision making and evaluation of response efforts.
Fully Configurable & Customizable: DLAN, according to the vendor, allows users to create custom forms, reports, templates, boards, and workflows without coding. This capability aims to provide flexibility and adaptability to suit diverse emergency management needs.
Secure Hosting: The vendor offers on-premise, cloud, and hybrid solutions for hosting DLAN, ensuring data security and privacy according to organizational preferences. This flexibility allows organizations to choose the hosting environment that best suits their requirements.
Interoperable: According to the vendor, DLAN follows NIEM (National Information Exchange Model) and NIST (National Institute of Standards and Technology) guidelines, facilitating seamless integration with other systems and data sharing. This capability aims to enhance collaboration and coordination among different agencies and organizations.
DisasterLAN Features
- Supported: Audit Trail
- Supported: Disaster Recovery
- Supported: IT Incident Management
- Supported: Incident Reporting
- Supported: Safety Incident Management
- Supported: Task Management
DisasterLAN Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based, Mac, Windows, Chromebook, Android, iPhone, iPad |
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DisasterLAN has proven to be a valuable tool for emergency response and incident management. Users have praised its visual dashboard view, which provides a common operating picture of raw data during emergency situations. This feature allows the Executive Team to quickly assess the available resources and assets, enabling informed decision-making. The software has also been commended for its ability to track and control resource requests and deployment, as well as manage records and tasks, streamlining operations.
In addition, DisasterLAN has facilitated coordination and operation of virtual Emergency Operations Centers, allowing for real-time information exchange and interoperability between regulators and users. This capability has significantly improved situational awareness and event management. Furthermore, customers have found the software particularly helpful in assimilating and correlating information on potential hazards or incidents, providing a comprehensive view for incident and emergency management.
Another use case where DisasterLAN excels is in scenario visualization. Users have reported utilizing the software to visualize multiple scenarios based on predicted flooding, aiding decision-makers in understanding potential impacts and assessing threats to affected homes. This capability has helped in effective planning and risk assessment.
Overall, customers have highlighted the efficiency improvements brought about by DisasterLAN in incident, event, and disaster management. The software's reliability and ongoing support from the vendor have further contributed to its success in addressing the needs of key infrastructure and government customers. With its ability to enhance communication, streamline operations, and provide a comprehensive operational picture, DisasterLAN has become an indispensable tool for emergency response teams across various sectors.
Highly Customizable and Modular Design: Many users have praised DisasterLAN for its highly customizable and modular design, allowing them to tailor the software to their specific needs. This flexibility has optimized their emergency management tasks efficiently, ensuring that the software aligns with their organizational structure and enhances overall effectiveness.
Streamlined Form Building: Users appreciate DisasterLAN's assistance with form building, as it streamlines their data input process. The software allows them to easily create and customize forms, improving overall efficiency in emergency management tasks by reducing manual efforts and enhancing data collection capabilities.
Responsive Customer Support: Reviewers have had positive experiences with the customer support provided by Buffalo Computer Graphics, the team behind DisasterLAN. They mention that the support team treats their problems as their own and responds quickly with effective solutions. This high level of support further solidifies users' positive perception of DisasterLAN and contributes to a smooth user experience.
Glitches and Crashes: Some users have experienced occasional glitches and crashes, especially related to firewall internal issues and compatibility with different systems.
Steep Learning Curve: A few users found the software to be non-intuitive and required a fair amount of ramp-up time to become familiar with it. They felt that customization is necessary before deploying the software, which can be time-consuming.
Slow Loading Times: Loading times can be slow at times, causing delays for some users.