EPAY Systems Reviews and Ratings

Use Cases and Deployment Scope

At Fortis Lux, EPAY is how we are automating the financial planning and paying process. Each client is distinct and so are the financial plans. The financial planning department at Fortis Lux sends financial planning invoice emails via EPAY. The first step is to enter the client's name, email address, and the amount charged. While many clients pay the entire financial planning fee all at once, some clients prefer to pay half up front and half at plan delivery. The EPAY system allows for one-time manual or reoccurring payment plans. EPAY is ideal because credit cards are accepted. Occasionally, a client will need to change their credit card information. In this case, there is a simple walkthrough to update the payment method information.

Likelihood to Recommend

I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.

Use Cases and Deployment Scope

In my opinion, we made the disastrous mistake of choosing EPAY Systems as our software for all HR-related areas: HCM, ATS/Recruiting, Payroll, Time and Labor Management (TLM), LMS, Performance Management (PM), Benefits. I believe we were lied to so much; it is hard to believe. In my experience, they told us they could do everything and have done nothing we needed. We were never able to use the TLM, LMS, Benefits, PM, or Analytics because they were unable to make the system work for TLM. In my opinion, there was no point in bothering with or paying for LMS, PM, or Analytics because we realized almost as soon as we went live that we would have to find a different vendor as quickly as possible. I believe you can't even file documents in EPAY Systems. In my experience, you just watch the circle spinning endlessly until the system times out. In my opinion, support is nonexistent. It was outsourced by EPAY Systems to another company - "support" person [removed] absolutely clueless. I believe this system is nothing short of a disaster. I have never worked with anything so bad in any capacity, in my experience, run.

Likelihood to Recommend

In my experience, EPAY Systems is a nightmare. Glitches constantly occur and make no logical sense, and I believe no one can help with corrections. I feel the system design is awful; it is archaic, slow, and useless. Due to my experience, I expect constant errors and having to deal with fixing everything yourself manually. In my opinion, the people who work there don't know what they are doing; it is unbelievable.

Use Cases and Deployment Scope

Epay is utilized for our payroll process for calculation of local labor laws, union pay requirements, and schedule requirements for payroll hours. We use the import tool with data from our ERP system to ensure we are following the legal payroll requirements by State, Province, and Union.

Likelihood to Recommend

It is well suited for Payroll needs. I cannot speak top other aspects, however, they do provide great customer service and the system is easy to utilize for end users.

Use Cases and Deployment Scope

By using EPAY systems HCM, Time, and Labor and Payroll products we were able to reduce our overtime labor costs significantly. We were also able to provide our employees with additional views into their information. With the new functionality, we'll be able to extend those employee services yielding additional savings and improving employee satisfaction.

Likelihood to Recommend

EPAY is well suited for companies that have multiple unions with complex union rules to address. The systems are built out to be configurable and handle all different situations that may come up. The products integrate well so there is no need for special APIs or interfaces to be built out.

Use Cases and Deployment Scope

We use EPAY Systems as our Labor & Time management software which directly interacts with the Employee time clocks at each of our workforce locations. It seamlessly handles all of our employee punches, breaks, and PTO management used to create the employee paychecks. The Overview function allows us to track all current hours in real-time from anywhere. The reports that are produced communicate directly with WorkDay and are rolled into the Operating Statements for Facility Labor vs the projected budgets for both total hours and total dollars.

Likelihood to Recommend

EPAY is a user-Friendly interface and creates easy to read time sheets for all levels of management. EPAY leaves the taking of breaks up to the staff member on break required shifts, leaving the company to have to micromanage the enforcement of correct punching by clock users.

Use Cases and Deployment Scope

This tool is a very efficient and effective tool for Workforce Management Software

that we have employed in some of our company’s departments. We have been using

it to manage all our employee handling work like time and attendance plus

scheduling, planning, and even optimization. I use this product for different

things and it works pretty well in catering to all of them. There is very good navigation and there is a

good layout for employees to understand as well. I find their interface to be

very user-friendly as well and many functionalities of the tool just work the

same throughout the platform so this gives users the ability to anticipate how

some functions are supposed to work.

Likelihood to Recommend

This platform is great and it requires a more hands-on approach

towards it. The entire gamut of the software is very nice, simple and quite

effective. I found the platform to be quite helpful and very well suited in all

the respective Workforce Management requirements. It has been a great help in

our organization as a Workforce Management Software and I would highly

recommend it.