TrustRadius Insights
Users have found Zippity to be an invaluable tool for keeping track of appointments and staying organized. It has helped businesses scale …
Starting at $99 per month up to 2 users
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What is Zippity?
Zippity is an all-in-one, field service platform designed to streamline operations for onsite service businesses while elevating the customer experience. The software integrates point-of-sale, CRM, and shop management into one system, simplifying scheduling, billing and payments. It caters specifically...
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Core
$99
Cloud
per month up to 2 users
Elite
$189
Cloud
per month up to 5 users
XL
$299
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.getzippity.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month up to 2 users
Product Demos
K&B twin cyl Nitro Zippity Doo Dah Bill Evans Flying wing demo plus starting tips for glow.
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Product Details
- About
- Tech Details
What is Zippity?
Zippity is an all-in-one, field service platform designed to streamline operations for onsite service businesses while elevating the customer experience. The software integrates point-of-sale, CRM, and shop management into one system, simplifying scheduling, billing and payments. It caters specifically to short services with more than two vehicles on the road in a day. With Zippity, customers can self-schedule online and pay before each appointment from any device.
Schedulers can save valuable time by grouping nearby appointments together automatically; making the best use of available resources efficiently. Technicians also benefit from using Zippity through its mobile app that provides them real-time updates of their schedules as well as predefined checklists and inspection responses helping them capitalize on upsell opportunities while providing exceptional customer experiences.
Zippity's automation tools help onsite companies request reviews after every job they complete; building a portfolio of positive online reviews that inspires trust among prospective clients. Business managers and owners can minimize busywork with automated scheduling optimized for profitability enabling them to maximize daily appointments without sacrificing top-notch service quality per client engagement.
Overall, Zippity offers onsite field service companies an integrated solution geared towards empowering them to increase revenue generation capabilities while prioritizing customer satisfaction at every touchpoint along the way.
Zippity Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Zippity to be an invaluable tool for keeping track of appointments and staying organized. It has helped businesses scale and grow by effectively eliminating the stresses associated with company growth. By streamlining appointment management and offering customizable features, Zippity has proven to be a reliable solution for businesses looking to optimize their scheduling processes.
Customers consistently praise Zippity's customer service team for their amazing support, with quick and helpful responses. Their patience, attention to detail, and willingness to assist users who may not be technologically inclined have made the experience even more seamless. This level of support ensures that businesses can fully utilize the software's capabilities without any obstacles or frustrations.
Zippity's system is tailored to meet the specific needs of users' businesses, demonstrating a thorough understanding of their operations. This personalized approach allows users to effectively manage their schedules, inventory, and customer information in a way that aligns with their unique business requirements. This attention to detail helps businesses save time and effort by providing them with a software solution that is both efficient and effective.
However, it is worth mentioning that while Zippity has received initial excitement due to their compelling marketing efforts, some users have reported disappointment with certain aspects of the software. Issues like customers being able to book appointments when the schedule is closed and incorrect tire sizes being displayed have been raised by some users. Additionally, slow loading times and limitations on when payments can be processed have resulted in additional work for users. These concerns highlight areas where further improvements could be made to enhance the overall user experience.
Efficient Organization: Users have expressed that Zippity is essential for staying organized with client information and appointments, with some reviewers mentioning that it greatly helps them in their job. The software's record-keeping capabilities are particularly praised, as they contribute to maintaining great organization. Additionally, the ability to cluster appointments within a 20-minute driving radius has been highlighted as a feature that maximizes productivity.
Convenient Appointment Booking: Reviewers appreciate the convenience of customers being able to book appointments without their assistance through Zippity. This allows them to focus on other important aspects of their business. Some users have mentioned that this feature frees up their time and allows for more business growth. The user-friendly nature of the software not only benefits the team but also makes the booking process seamless for clients.
Virtual Office Assistant: Sole proprietors find value in Zippity acting as a virtual office assistant, assisting with tasks such as booking appointments and facilitating clear communication with customers. This feature has been appreciated by some users who emphasize its contribution to ease and organization for both themselves and their clients.
Glitches and Touchiness: Some users have reported that Zippity can be touchy and experience glitches, leading to occasional blanking out of the software.
Lack of Mobile-Friendly Admin Website: Users have expressed dissatisfaction with the admin website not being mobile-friendly. They wish for more functionality on mobile devices to easily access and manage their business on the go.
Inconvenient Notifications: Several users have found the notifications in Zippity to be inconvenient, as they come in like emails and require constant checking. This has led to a desire for text notifications with sound, allowing them to stay updated without having to constantly monitor their emails.