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Google Meet

Score8.4 out of 10

858 Reviews and Ratings

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What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

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Categories & Use Cases

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Google Meet Key Features

Learn about the best (and worst!) features Google Meet has to offer, as determined by TrustRadius' reviewers.
Based on 858 ratings of Google Meet's features
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Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 8.1

  • Mobile support

    Attendees can access meetings/webinars from mobile devices.

    Category average: 8

Areas for Improvement

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

    Category average: 7.8

  • Audience polling

    Presenters can ask for audience input.

    Category average: 8.1

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.6

Who Buys & Uses Google Meet

Google Meet Reviews

What users are saying about Google Meet.
View all Google Meet reviews

Pros

  • Provides an intuitive interface for easy meeting initiation
  • Offers seamless integration with communication tools like Slack
  • Operates efficiently with low bandwidth requirements

Cons

  • Lacks direct file sharing functionality within the meeting chat
  • Requires users to switch to external platforms (e.g., Google Drive, Slack) for in-meeting document sharing

Easy to use and Ideal for Organizations.

Jacintha ChandaView profile
Examinantions Manager at Northrise University (51-200 employees employees)

Use Cases and Deployment Scope

Our organization uses it for corporate meetings within and outside the organization with different stakeholders. We also use it for our students who take online exams using Trelson Assessment and Safe Exam Browser, as we need to keep an eye on them while they are writing. However, the business problems include challenges with advanced features that require a premium subscription to access, such as recording. The scope of our use case is basically creating and scheduling meetings, supporting audio and video meetings, and recording meetings.

Pros

  • The Live Caption feature that Google Meet has enables you to read what other contributors are saying.
  • The seamless integration with Google Mail and Google Calendar.
  • As the host, being able to manage participant admission and removal.

Cons

  • Keeping chat history for participants who join the meeting late.
  • Closing the chat box during a meeting prevents participants from chatting while the meeting is taking place.
  • Performance can be improved with a high participant load rather than with frequent warnings that the load is heavy.

Return on Investment

  • Improving communication across our organization.
  • Being able to allow us to schedule meetings and reminders.

Usability

Alternatives Considered

Zoom Events & Webinars

Other Software Used

Microsoft Teams

Best meeting tool for your Business

Incentivized
Verified User
Executive in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

We are a Saas company, whatever leads comes from website from our demo booking link which is integrated with cal.com and that schedules our meeting on our google calender and all these meetings happen on google meet. So, for demos, we use Google Meet, and it is very easy to use. Further, all the training and after-sales support is done remotely, and for that, Google Meet helps us a lot as it provides screen sharing option.

Pros

  • Screen sharing
  • virtual meeting
  • recording of meetings
  • Integration with Google calender and cal.com

Cons

  • It is very easy in Google Meet to share the screen and connect virtuly but if there would be option to access the screen remotly that would be a big help

Return on Investment

  • Google Meet saves time, so we do have to go and meet someone physically that save time as well as cost
  • recording of meeting helps to evaluate the meetings and learn more and be prepared for next meeting

Usability

One of the best platforms for video communications if not the best

Incentivized
Chiara Benedetta CondorelliView profile
Freelance writer and translator at Self Employed (1-10 employees employees)

Use Cases and Deployment Scope

I decided to use Google Meet more and more because me and anyone I worked/I'm working with realize that it's a more intuitive and simple to use platform, at least when we compare it to the others. Moreover, we face no issues even when a poorer connection occurs either at my end or at the other person's end.

Pros

  • User-friendliness
  • Immediacy
  • Reliability

Cons

  • So far, I have nothing to complain about Google Meet.

Return on Investment

  • It makes every work-related conversations easy to conduct or participate in because I usually experience no issues in either audio or video quality, and well as screen sharing.

Usability

Google Meet Review

Incentivized
Verified User
Manager in Customer Service (10,001+ employees employees)

Use Cases and Deployment Scope

There are multiple ways. One is through group conference calls. We also have one-on-one meetings and regular engagements during our weekly, biweekly, and monthly updates. Sometimes, we even conduct webinars or conference sessions where there’s just one speaker and everyone else listens. So these are the different ways we use Google Meet.

Pros

  • It’s easy.
  • It’s integrated with Slack, so you just need to type a command and the link is generated, ready. You don’t need to go do scheduling — it’s quick to get a link in order to initiate a meeting. So that’s really quick.
  • Another thing is, it has an option for conversation in it, so I really like that you can have the video conferencing, and side by side, Q&A can also be taking place. You can either have a dedicated Q&A session going on, or you can have a global chat process also.

Cons

  • One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.

Return on Investment

  • I would say, recently they introduced the transcription feature as well, so we can get the summary. It’s easy to conclude a meeting and send the minutes of the meeting very, very fast. Before, it used to take ages because you had to manually write down the notes — now Gemini does it for you. So that’s a big reduction in the manual effort we usually do. Also, the recurring meetings feature is something that I think really makes an impact. You don’t need to worry about rescheduling again and again — it does that for you.
  • It’s positive. As I said, there are definitely some improvements to be made, because if everything is perfect, I think that’s not the best product — there’s always room for improvement.

Usability

Alternatives Considered

Microsoft Teams and Zoom Workplace

Google Meet Review

Incentivized
Verified User
Manager in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

We use it for every single meeting. So internally, and if we are the meeting creator, it's all through Google Meet. So video, customer video calls.

Pros

  • I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
  • The chat's good.
  • It does good transcriptions.
  • I like the backgrounds that are available.
  • I like the just overall, I guess the layout is simple and most people know how to use it, which is good.

Cons

  • I don't know if this is a bandwidth thing or Google Meet thing, but definitely sometimes it will run slow or freeze because of the video being on the wifi. It is just running the video will kind of freeze your time out or you have to turn off your video. Otherwise, I mean, I like it. I don't really have that many negative or improvement feedback.

Return on Investment

  • It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.

Usability

Google Meet Alternatives

Products similar to Google Meet that may also meet your needs.
View all Google Meet alternatives
Zoom Workplace
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Microsoft Teams
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