Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
Similar to Google Meet, as I said, Teams — I use Zoom, I use… I’m not a fan of Zoom, although it’s cool, really cool. I find Google Meet easy, but Teams, I would say, has many more features than Google Meet. So these are the three platforms I usually work with.
Zoom can be defined as a much easier , advanced and accessible version of the Google meet with multiple features such as selective chat enable , polls , emoticons , real time liveboard and calendly integration as well
Verified User
Engineer
Chose Google Meet
Google Hangouts Meet has integration with other Google Workspace products which stands as a unique feature [compared to] any other software available in the market. Also, it provides high data security with Google's data storage security. Zoom requires high internet …
Google Meet provides good facilities at many situations than any other software.
Verified User
Administrator
Chose Google Meet
Each product has its own pros and cons for example we cannot use the previously mentioned product for quick meetings because it's a bit complicated than Google hangout means so we tend to rely on each product depending on the scenario/condition that we will be facing, for …
The decision was easy to make, although Google Hangouts Meet, Skype and Zoom met the initial objective, we were inclined to choose Google Hangouts Meet because it not only does a much better job, it is easy to use, it's secure, and guarantees confidentiality in all connections, …
Well we switched from Zoom because of paying issue. While Google Hangouts Meet is almost free there zoom needs extra charge to long meetings. And Zoom couldn’t meet up our common interests while meeting with foreign clients always. Performing Zoom meetings with phone isn’t …
The price will always stand out, as it's cheaper than the other software out there for small meetings (less than 100 participants). The connection to the servers is great as expected The features are not really the best of Google Hangouts Meet for teaching kinesthetic learners, …
The user interface of Google Hangouts Meet is very simple among all of the similar tools. There is some lack of functionality in Google Hangout Meet as compare to Zoom like one-one chatting, screen access. We require just a few clicks to join or start meeting, where other tool …
As stated before we prefer Zoom. It has more features and our staff has simply grown used to Zoom and prefers this platform. Zoom continues to innovate almost every month. Our Zoom rep is very good and responsive. We tested Google Hangouts Meet after using Zoom and decided to …
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when …
Our firm's requirements matches the features and plans of Google Hangouts Meet. In fact, Zoom has more capability but we are a small team so Google Meet is our best option. We still use Zoom for webinars where there will be around 100 attendees and 2/3 speakers. For the day to …
All of the above perform about the same. I would probably say that the audio and the video quality is probably superior to the other apps. Also, integration with other social media platforms is superior.
I think it is the best option, personally. Zoom is a little more well known, I think but Google Hangouts Meet is so much more user friendly. As a company, we used to use Join.me, and I feel like it was glitchy and complicated to get clients on the platform. Google Hangouts Meet …
Google Meet is about the same level of convenience and I use it like Skype and BlueJeans for my needs and my subscription levels. Zoom and Microsoft Teams (which we subscribe to as well) have much better features for our educational use cases like classrooms.
With Five9, there may be a disadvantage in terms of prices, which is why we're switching to them for the phone service, but Zoom Phone is actually much better. The integration it offers with other tools allows for data collection and call recording. In the Admin service, you …
We stopped using Microsoft Teams because it was difficult for Linux users to use. Slack is useful for text messaging and sharing files. It can be convenient for a quick call, but the sound quality is not good. Also, a call between more than two people is not good. Google Meet …
As I mentioned before, Zoom Workplace offers many more options (integration with multiple apps, AI support, high-quality recordings, multi-participant meetings, etc.). Furthermore, since Zoom Workplace is the leading platform, it's easier for my clients and other professionals …
Cost and easy user interface. customer support is easily reachable. Value for money. User management, Phone management, profile management and storage of cloud recording, which are all located in one single portal which is easy to manage. It can be synced or integrated with …
Zoom is much better for the bigger events and training sessions along with townhalls etc we actually use meet for our internal meetings and general use because Zoom was not as good for that purpose however its been irreplaceable in that area mainly due to the Pigeonhole Live …
Zoom has the easiest screensharing. In-call messaging is similar across all platforms. Both Zoom and Teams capture in-call chats, which is very helpful if something was missed on the call, you can go back and find the message. Chime is the most challenging to use, but this …
Verified User
General Manager
Chose Zoom Workplace
Battle tested + Popular brand "Zoom", in a nutshell. While MS teams and WebEx are popular in the corporate world, it is Zoom Workplace that has a much broader and overall appeal. Jitsi Meet seems to have the least recall (overall) so far. And given the marginal price …
I wasn't involved in the decision. Overall, I find the user interface better than the alternatives, and the video quality better. I haven't reviewed the differences between platforms in a while. I've personally been a Zoom Workplace user since 2016.
I prefer Zoom Workplace over microsoft and google as it have more in meeting functionality that I've noticed and use. I.e reactions, raise hand feature, annotations. I also prefer Zoom Workplace because of the filter options, that beauty filter really works wonders.
Zoom has a very friendly UI that allows any kind of people to easily use the application, it has a light design but with all the necessary features without overflooding the options. Zoom has great stability and great performance among other counterparts making this a very …
I feel, Zoom Workplace stands out for its superior video conferencing and meeting features, making it ideal for large meetings and webinars. While Slack and Teams excel in messaging and collaboration, Zoom is more user-friendly for video communication. It integrates well with …
I think that Zoom is a little less intuitive than google meets. I prefer it though because ore people have it so it feels like the industry standard to use Zoom for meetings. I would rely more on Zoom than on google meets as well because sending invites is easier and better …
Verified User
Engineer
Chose Zoom Workplace
TeamViewer is sloppy, and its SSO sign-in is faulty. I am so glad the company steered towards Zoom for all communications.
Features
Google Meet
Zoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Meet
8.8
60 Ratings
11% above category average
Zoom Workplace
8.4
994 Ratings
2% above category average
High quality audio
8.760 Ratings
8.7986 Ratings
High quality video
8.460 Ratings
8.8986 Ratings
Low bandwidth requirements
8.943 Ratings
00 Ratings
Mobile support
9.254 Ratings
00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Meet
8.9
60 Ratings
12% above category average
Zoom Workplace
8.7
994 Ratings
4% above category average
Desktop sharing
8.660 Ratings
9.3993 Ratings
Whiteboards
9.140 Ratings
00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Meet
8.4
58 Ratings
3% above category average
Zoom Workplace
8.6
1000 Ratings
3% above category average
Calendar integration
9.457 Ratings
8.8911 Ratings
Meeting initiation
8.857 Ratings
9.0974 Ratings
Integrates with social media
6.325 Ratings
00 Ratings
Record meetings / events
8.846 Ratings
9.0949 Ratings
Slideshows
8.747 Ratings
00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Meet
8.4
57 Ratings
4% above category average
Zoom Workplace
8.4
862 Ratings
3% above category average
Live chat
8.855 Ratings
9.0844 Ratings
Audience polling
8.037 Ratings
00 Ratings
Q&A
8.439 Ratings
00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Meet
9.1
50 Ratings
12% above category average
Zoom Workplace
8.8
852 Ratings
14% above category average
User authentication
9.447 Ratings
8.8746 Ratings
Participant roles & permissions
9.145 Ratings
8.6817 Ratings
Confidential attendee list
8.836 Ratings
00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Meet
-
Ratings
Zoom Workplace
7.9
227 Ratings
6% below category average
Hosted PBX
00 Ratings
8.0107 Ratings
Multi-level Interactive Voice Response (IVR)
00 Ratings
7.7133 Ratings
Directory of employee names
00 Ratings
8.2210 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Meet
-
Ratings
Zoom Workplace
8.0
254 Ratings
6% below category average
Answering rules
00 Ratings
8.5185 Ratings
Call recording
00 Ratings
8.5231 Ratings
Call park
00 Ratings
7.6141 Ratings
Call screening
00 Ratings
7.7159 Ratings
Message alerts
00 Ratings
8.1202 Ratings
Business SMS/External Messaging
00 Ratings
8.0128 Ratings
Voicemail Transcription
00 Ratings
7.5177 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Meet
-
Ratings
Zoom Workplace
8.7
285 Ratings
1% above category average
Mobile app for iOS
00 Ratings
8.6251 Ratings
Mobile app for Android
00 Ratings
8.8173 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Well suited for both our workplace and virtual meetings, especially when people are not in one place. It is also more appropriate with audio, visual, and captions. It is also more appropriate to send a recording to your drive for reference on parts that a host may not have captured.
In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
The admin can change the role and make anyone as admin of the current session.
Even if the meeting gets disconnected due to network in the admin's side error still it remains running on the user's side.
Multiple people can share screen together at the same time.
The admin can make the meeting open to all so that every time someone joins the admin does not have to allow them one by one. Once it's open, all can join without permission of the admin.
Audio quality of phone calls is spot on. Calls are clear and crisp.
Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.
Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
I use Microsoft Teams, but obviously Google Meet is much better than that because there are some challenges which I see as part of this. One of the main pros that I see here is that in Google Meet, whenever you have all those recordings as part of the Google Suite, you have those recordings stored in Google types. So that's the same Google product and everything stays in the same thing.
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.
We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible