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Hanna CRM has proved to be a valuable solution for businesses, addressing various key use cases and solving critical business problems. …
Overview
What is Hanna CRM?
Hanna is a tool designed for a more organised management of the sales, projects, customer service and other processes. The goal of Hanna CRM is to provide tools for a simple, convenient and structured work where the information needed…
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What is Hanna CRM?
Hanna is a tool designed for a more organised management of the sales, projects, customer service and other processes. The goal of Hanna CRM is to provide tools for a simple, convenient and structured work where the information needed for sales processes is always at hand. Hanna’s long-term goal…
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Product Details
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- Tech Details
What is Hanna CRM?
Hanna is a tool designed for a more organised management of the sales, projects, customer service and other processes. The goal of Hanna CRM is to provide tools for a simple, convenient and structured work where the information needed for sales processes is always at hand. Hanna’s long-term goal is to work with customers who have experience in digitisation, storage and management of existing data, and find solutions to add even more value to the data already collected.
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Hanna CRM Technical Details
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|---|---|
| Mobile Application | No |
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- Business Problems Solved
Hanna CRM has proved to be a valuable solution for businesses, addressing various key use cases and solving critical business problems. Users have found that having all the necessary information in one centralized place within Hanna CRM is both easy and efficient. This helps them streamline their workflow and access essential client details effortlessly.
One of the main benefits of Hanna CRM is its ability to track and manage client interactions effectively through a comprehensive communication history. Users have reported that this feature allows them to stay organized and ensures that no important details are missed during client interactions. Additionally, users can identify areas where employees may be struggling and provide them with the necessary support to improve performance and resolve errors promptly.
Furthermore, Hanna CRM's integration capabilities have proven invaluable for different departments within organizations. By facilitating collaboration, these integrations enable better customer support and enhance overall efficiency. Users have also praised the stability of the CRM system, which ensures smooth operations for their companies.
The inclusion of a Gantt diagram in Hanna CRM gives teams a significant advantage when it comes to organizing tasks and projects. Colleagues in an accounting company, for example, benefit from a clear task list, task delegation options, and visibility into task progress and deadlines. This not only improves task management efficiency but also enhances overall productivity.
Another notable feature is Hanna CRM's ticketing functionality, which proves to be a great asset for support teams. Users have commended its ability to facilitate efficient ticket management, allowing support agents to address customer issues promptly and effectively.
Since implementing Hanna CRM, users have experienced a noticeable improvement in overall task management efficiency. The clear task lists and visibility into progress and deadlines ensure that no tasks are left unfinished or forgotten. This contributes to enhanced productivity and ensures that nothing falls through the cracks.
Overall, Hanna CRM provides users with a robust solution to streamline their operations and tackle common business challenges efficiently. Whether it's managing client interactions, fostering collaboration between departments, organizing tasks and projects, or improving task management efficiency, this CRM system offers valuable features that address diverse business needs.