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Heelix has proven to be an invaluable tool for users, particularly in the context of remote work. Users have found that the platform …
Overview
What is Heelix?
Heelix, developed by Heelix Pty Ltd, is a feedback system designed to potentially enhance team performance and improve employee engagement, according to the vendor. It claims to utilize neuroscience-based techniques to measure and understand the core drivers of team behavior, providing insights to enhance...
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Product Details
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- Tech Details
What is Heelix?
Heelix, developed by Heelix Pty Ltd, is a feedback system designed to potentially enhance team performance and improve employee engagement, according to the vendor. It claims to utilize neuroscience-based techniques to measure and understand the core drivers of team behavior, providing insights to enhance leadership and team dynamics. Heelix is said to be suitable for teams of all sizes, from small startups to large enterprises. It is targeted towards professionals and industries such as Human Resources, Team Leaders and Managers, Organizational Development, Employee Engagement Specialists, and Professional Services.
Key Features
Real-time Insights Dashboard: According to the vendor, Heelix provides a real-time insights dashboard that allows team leaders and managers to monitor the emotional state of their team. It offers an automated weekly 30-second check-in to gather feedback from team members on how they feel about work. The vendor claims that Heelix can uncover the team's deepest emotional drivers and identify the root cause of poor performance. It aims to help leaders understand what truly motivates and frustrates their team.
Personal Growth Portal: Heelix offers a centralized platform for planning meetings, tracking outcomes, and setting and progressing goals, as stated by the vendor. Team leaders can record wins, performance observations, and other important information. The vendor suggests that this feature can improve 1:1 conversations and boost accountability by providing a single place to manage individual performance.
Connect the Team: According to the vendor, Heelix facilitates connection within the team through shared spaces where team members can recognize each other, broadcast news, and share ideas. It enables group problem-solving and agile retrospectives to foster collaboration and innovation. The vendor claims that Heelix promotes social recognition linked with the team's values to celebrate success together.
Org Chart & Directory: Heelix provides an easy-to-use org chart and directory to visualize the team structure and find colleagues, according to the vendor. It aims to help manage the company as it grows by providing a clear overview of the organization.
Insights at Your Fingertips with the Heelix App: According to the vendor, Heelix offers a mobile app that allows users to access real-time data, create meeting notes, and provide quick feedback on the go. It enables team leaders to stay connected and informed even when they are not in the office.
Seamless Integration with Other Programs and Tools: Heelix integrates seamlessly with other programs and tools that organizations are already using, according to the vendor. It provides a simple sign-up process and easy integration to minimize disruption to existing workflows.
Heelix Features
- Supported: Benchmarking
- Supported: Employee Recognition
- Supported: Engagement Tracking
- Supported: Negative Feedback Management
- Supported: Performance Management
- Supported: Performance Metrics
- Supported: Pulse Surveys
- Supported: Surveys & Feedback
Heelix Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Heelix has proven to be an invaluable tool for users, particularly in the context of remote work. Users have found that the platform allows them to stay connected with their teams, fostering a sense of collaboration and connection even when physically apart. The support provided by Heelix has been exceptional, with prompt assistance whenever users encounter difficulties or need help understanding the platform. This level of support, coupled with the platform's easy accessibility, makes Heelix a convenient choice for users.
One key use case of Heelix is its ability to gauge the overall vibe and sentiment of a team. Users appreciate the real-time analytics and visibility into team dynamics that Heelix provides, helping them understand the overall mood within their teams. Additionally, Heelix's Daily Video Updates have been highly appreciated by users, allowing them to stay informed and connected with their team or head office, further enhancing communication and collaboration.
Another important use case is Heelix's role in facilitating idea sharing and feedback. Users find it helpful for exchanging ideas, providing feedback on projects, and creating a positive and inclusive environment for collaboration. The platform also serves as a valuable tool for tracking staff well-being and team performance, providing users with actionable insights to identify areas of improvement and take necessary actions.
Furthermore, users value Heelix's ability to track sentiment within their teams and companies. By being able to monitor sentiment levels, users can stay updated on the overall mood of their colleagues and address any emerging issues before they escalate. This feature enhances communication and team cohesion.
Overall, users have had an amazing experience with Heelix as it proves to be a motivating and effective tool for team management and communication. The ability to give and receive praise has been highly valued by users, as it fosters a positive work environment. Additionally, the platform serves as an internal job referral system, enabling users to recommend potential candidates for open positions within the company, streamlining the hiring process.
In summary, Heelix offers multiple use cases that have been commended by users. From fostering team collaboration and connection, to providing real-time analytics on team dynamics and sentiment tracking, to facilitating idea sharing and feedback, Heelix proves to be a comprehensive tool for team management and communication. Users appreciate the exceptional support provided by the platform and find it to be an effective solution for their remote work needs.
Ease of Use: Users have consistently praised Heelix for its user-friendly interface and easy navigation. Many users have found the software to be straightforward and uncomplicated, allowing them to quickly adapt to using it in their daily work routines.
Facilitates Communication and Collaboration: Heelix has been lauded by numerous users for its ability to connect teams and facilitate communication, especially during the shift to remote work. The software has allowed users throughout Australia to stay connected with each other, fostering a sense of collaboration and support within the company.
Insights and Feedback: Users appreciate the weekly insights provided by Heelix, which offer valuable information about team progress, challenges, and employee satisfaction rates. This feature allows managers to gauge sentiment around work, make data-driven decisions, and provide targeted feedback to improve engagement.
Challenging for small teams: Some users have found the software to be challenging for small teams, as negative comments could easily be traced back to individual team members.
Difficult navigation: The user interface has been reported as difficult to navigate at times, particularly when trying to locate the weekly insights.
Limited response categories: Some users feel that the response categories are limiting and do not reflect their reasons for voting accurately.