Name: Hike
Rating: 9 (1 reviews)
Author: Hike

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Odoo

Webgility

Loyverse POS

Cavius International Limited (Loyverse)

QuickBooks Commerce

Intuit

OMS Office Master System

Master System

Fishbowl Inventory

Fishbowl

Zoho Inventory

Zoho

Cin7 Core

Cin7

Sales Force Optimization

Seamless Distribution Systems

Stitch Labs (discontinued)

Discontinued Products

Thrive Technologies

Acctivate Inventory Management

Acctivate Inventory Management Software

### Point of Sale (POS) Systems
Users generally praise Hike's POS systems for their functionality and ease of use. The system's ability to handle online and offline sales efficiently, along with its compatibility with various operating systems and devices, has garnered positive feedback. Additionally, the integration with popular third-party services like Mailchimp, Amazon, Shopify, and WooCommerce adds to its appeal. While some users mention a slightly higher price tag, the overall consensus is that Hike's POS systems offer a robust set of features that cater to the needs of small and micro-retail businesses effectively.

### Retail Management
Users consistently praise Hike for its robust retail management features, highlighting its ability to cater to the diverse needs of small and micro-retail businesses both online and offline. The software's capacity to integrate with various hardware components like scanners, printers, and payment processors has been particularly lauded, enhancing the overall efficiency of retail operations. Additionally, the platform's seamless integration with e-commerce platforms simplifies the management of online orders, providing a comprehensive solution for retailers looking to streamline their processes. Hike's customizable and rich feature set, including complex inventory management and SKU/UPC handling, has garnered positive feedback from users who struggled to find a suitable POS system before discovering Hike. The software's versatility and compatibility with third-party services like WooCommerce further contribute to its appeal, making it a reliable and cost-effective option for businesses seeking a comprehensive retail management solution.

### Offline and Online Sales Management
Users generally appreciate Hike's streamlined integration of offline and online sales management functionalities. The software's ability to synchronize retail operations across both online and offline channels has been highlighted as a key strength by reviewers. The ease of managing sales data and analyzing performance from both online and offline transactions has been commended, making it a valuable tool for businesses looking to consolidate their sales processes. Additionally, the software's compatibility with various hardware devices such as scanners, printers, and payment processors further enhances its utility in managing sales across different platforms.

### Customer Communication Tools
While some users appreciate Hike's user-friendly interface and the ability to communicate through SMS in offline mode, others have raised concerns about communication issues and the application's larger size compared to other communication tools. The feedback indicates a mixed sentiment towards Hike's customer communication tools, with some users finding it beneficial for group communication and sharing information, while others have faced challenges with creating items, managing discounts, and reporting functionalities.

### Customer Support Services
Users consistently highlight Hike's customer support services as a standout feature, with many praising the quick response times and efficient problem resolution. The contrast with their previous experiences with other providers, characterized by delays and blame-shifting, further underscores the positive impact of Hike's customer support team. This strong emphasis on responsive and helpful customer service appears to be a key factor in users' satisfaction with the platform.

Users have made several recommendations for Hike based on their experiences with the communication application. The three most common recommendations are as follows:

1. Users suggest that Hike should be marketed properly to increase its popularity. This recommendation highlights the potential of Hike as a viable alternative to WhatsApp with additional features. By improving the marketing efforts, more users can be attracted to try out Hike and experience its unique offerings.

2. Many users highly recommend Hike as a communication application, both online and offline, through SMS. This recommendation emphasizes the versatility of Hike, allowing users to connect with others regardless of their internet connectivity. The ability to communicate through SMS sets Hike apart from other messaging apps and provides a convenient option for users in areas with limited or unstable internet access.

3. Users appreciate the customized stickers offered by Hike, finding them appealing and enjoyable to use. This recommendation highlights one of the standout features of Hike, which allows users to express themselves creatively with a wide range of personalized stickers. The availability of these customized stickers enhances the overall user experience and adds an element of fun to conversations.

Overall, users suggest that marketing efforts should be strengthened to maximize awareness and adoption of Hike. Additionally, they highly recommend Hike as a versatile communication app that caters to both online and offline needs while also praising the appealing customized stickers it offers.

User-Friendly Interface: Users appreciate the user-friendly interface of Hike, describing it as cool, nice to use, and aesthetically pleasing. Many users have found the interface to be intuitive and easy to navigate, allowing for efficient sales processing and a responsive dashboard.

Inventory Management Capabilities: Hike's inventory management capabilities, such as tracking inventories, customer profiles, gift cards, e-commerce, and retail, are highly praised by users. Several users have commended Hike for its ability to handle complex inventory demands and separate SKU UPCs. They find the accuracy of the inventory management system impressive and value features like showing the number of products on hand and avoiding reordering duplicate items.

Integration with Third-Party Services: The integration capabilities of Hike with popular third-party services like Mailchimp, Amazon, Shopify, and WooCommerce are seen as advantageous by users. They appreciate how easily they can integrate these services into their Hike software without any hassle. This seamless integration allows them to streamline their operations and enhance their overall business efficiency.

1. System inefficiency: Some users have experienced ongoing issues with the efficiency of the Hike software, including products frequently disappearing and the system incorrectly stating that they had already been entered. These problems have caused frustration and extra work for users who need to constantly double-check their entries.

2. Lack of responsive customer support: Several customers have reported difficulties with payment failures and a lack of response from Hike's customer support team. This has led to customers making multiple payments and getting into financial trouble. The slow or non-existent communication from support has left users feeling unsupported and frustrated.

3. Technical glitches and instability: Many reviewers have expressed dissatisfaction with the technical performance of Hike, citing frequent glitches, crashes, and an overall unstable experience. Users have reported having to delete and reinstall the app frequently, as well as experiencing unexpected changes in user functions. These issues not only hinder productivity but also erode trust in the reliability of the software.

Hike has become a popular choice for small retail businesses looking for a cost-effective solution to manage their online and offline sales. Users appreciate the software's regular updates, which have solidified its reputation as one of the top mobile POS apps for iPad. The plug and play setup of Hike makes it incredibly easy to use, with users only needing to upload CSV data, customize settings, and connect printing hardware. The 14-day free trial offered by Hike allows users to easily get started with the software. Additionally, users have praised the helpful support provided by the Hike team, ensuring a smooth experience. The integration of Hike with e-commerce platforms and its customizable invoicing and inventory management features make it a valuable tool for retail businesses seeking seamless management of both online and offline sales. Some users have even found Hike to be a viable alternative to WhatsApp due to its easy communication capabilities with colleagues. With features like stickers for a unique chatting experience, Hike offers an added level of interaction. However, occasional crashes have been reported by some users. Despite some negative experiences, many users have found Hike to be a good solution for their business needs. Web developers specializing in POS systems and WooCommerce have particularly appreciated the auto-updating features and seamless integration that Hike provides. The user-friendly interface and ease of sharing documents have also been commended by users. Hike has proven to be a valuable platform for communication, allowing users to create groups and share information effortlessly. For busy individuals who need to manage their business while traveling, Hike has been praised as a time-saving tool. Its integration with platforms like BigCommerce and QBO has saved users time and improved inventory management. While there are areas for improvement, including concerns about customer loyalty and communication from the Hike team, users acknowledge the intention of creators and support staff to provide a quality product overall.

Essential

Plus

QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.

Gold with Remote Access

Platinum with Remote Access

Diamond with Remote Access

Gold

Platinum

Diamond

QuickBooks Desktop Enterprise

The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.

Lightspeed Restaurant Plus

Lightspeed Restaurant Essentials

Lightspeed Restaurant Pro

Lightspeed Restaurant

Hike

Inventory management systems are built to handle every stage of the inventory process lifecycle. There are several essential components to most inventory management solutions, starting with order entry capabilities to handle purchase automation. Another standard feature: inventory control and warehouse management to track products and manage workflows through warehouse management. Inventory management systems also typically include distribution capabilities for supply chain management. Fully-featured inventory management systems may also include integrations with customer lifecycle service management, enterprise resource planning software, and robust financial analysis and insights.

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Serial number and batch tracking

Track individual items via serial number or batches of items made or purchased at the same time in addition to total stock of item types.

Barcode scanning

The software offers UPC creation and scanning capabilities or integrations for tracking inventory.

Automation rules

Rules can be established to automate reordering items, applying tags to organize inventory, creating production orders, shipping items via specific carriers or methods, and more.

Reporting and analytics

Reports about historic and current inventory and order trends are available.

Fulfillment

When orders are received, pick orders are sent to the ideal location and fulfillment status can be tracked.

Backorder management

Backorders are prioritized and fulfilled as new stock arrives.

Returns management

Returns are processed and accounted for among orders and inventory.

Bill of materials management

The software can create and manage BOMs based on orders.

Item kitting

Items can be bundled and sold together in a kit, and the software will automate the necessary tracking and fulfillment steps to manage each individual item.

Invoicing

Invoices for orders can be created and sent, and invoices from suppliers can be managed.

Forecasting

The software predicts future inventory and order trends, and may offer reordering and production suggestions based on these predictions.

Accounting integration

The software integrates with accounting software for more comprehensive bookkeeping.

Point of sale integration

The software integrates with a point of sale system for payment processing.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Inventory Management Software and Systems