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IBM Process Mining Reviews and Ratings

Rating: 9.3 out of 10
Score
9.3 out of 10

Reviews

43 Reviews

Best Extracting tool for business BOOM

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

as a user of IBM process mining i have been using this to enhance our strategy. which helps us in become prime vendor to deliver best talent globally. i have used to monitor and improvement of our process by extracting the actual research and development by mixing up with cold calling to getting more clients.

Pros

  • Research and development becoming more impactful
  • improving strategy by extracting the real time data
  • Evolving the growth without any major changes

Cons

  • in some term Process mining can be complex if data is not appriporate
  • all functions are functional but sometimes it seems misleading if your algorithms is not matched

Likelihood to Recommend

at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.

Quintessential, splendacious, iconic and formidable IBM Process Mining Tool.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

As an Operations at [...], IBM Process Mining enables me to streamline and automate workflows and business processes effectively.This tool enables me to analyze business processes so as to identify areas of process improvement.It is simple and fast to generate process models with IBM Process Mining.

Pros

  • Ease to monitor and track business processes performance.
  • Process optimization.
  • Process Mining.
  • Process simulation.
  • Automation of complex business processes.
  • Efficient process analysis.

Cons

  • Bugs occurrence is one of the issue that I have with IBM Process Mining although thier support team helps us to fix the bugs.

Likelihood to Recommend

It's the most suitable and a must to have process mining tool that makes it simple to identify,monitor,automate and optimize business processes thus improving performance.

IBM Process Mining review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We have used it for:

Data Collection: first gather event data from different ERP ssystems

Data Preprocessing: clean and prepare the data for analysis including include data cleaning, data enrichment, and data transformation

Process Discovery: identifies the sequence of activities, decision points, and deviations from the expected process flow

Process Analysis: identifying bottlenecks, inefficiencies, and areas for improvement

Pros

  • Process Efficiency
  • Compliance and Risk Management
  • Customer Experience

Cons

  • Supply Chain Optimization
  • Quality Control

Likelihood to Recommend

well suited: Identifying and eliminating bottlenecks, redundancies, and delays in processes to improve efficiency and reduce operational costs

less appropriate: Monitoring and improving product and service quality by identifying deviations and issues in production processes

Achieve operational excellence with IBM Process Mining

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

In our operational framework, we employ cutting-edge technology to precisely identify operational inefficiencies, subsequently strategizing and prioritizing automation initiatives based on their potential impact and expected Return on Investment (ROI). This approach enables us to streamline processes, enhance productivity, and maximize cost-effectiveness, ultimately driving sustainable growth and profitability for our organization.

Pros

  • automation initiatives
  • identify operational inefficiencies
  • workload distribution

Cons

  • The algorithms used by the Process Mining could use custom fine-tuning
  • larger pool of undocumented processes
  • deeper report for root cause analysis

Likelihood to Recommend

The data mining used within our organization uncovered many logs, records and unnoticed processes, which resulted in a very detailed visual representation of the end-to-end processes, mapped out in sequence of events. We were able to identify a few bottlenecks which caused delays and deviations in our workflows. In short we were able to iron out the inefficiencies, which helped tremendously in deploying targeted improvements to our internal processes.

Vetted Review
IBM Process Mining
1 year of experience

IBM Process Mining, the only way to go if you are serious about efficiencies

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize IBM Process Mining to visualize, understand, and optimize the entire order-to-delivery process. By doing so, we hope to reduce the delivery time, improve customer satisfaction, and increase overall operational efficiency.

Pros

  • visualize
  • understand
  • optimize

Cons

  • Integrated AI-Assisted Recommendations

Likelihood to Recommend

periodic process mining assessments to monitor the efficiency of the order-to-delivery process. This ensures that the changes are yielding positive results and allows for quick adjustments if new inefficiencies are found.

Vetted Review
IBM Process Mining
3 years of experience

Unequalled,beyond magical, pulchritudinous and revolutionary Process Mining.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We using IBM Process Mining to make better and faster data-driven decisions in real-time.It is possible to discover, validate and improve business processes and workflows with this tool.It is simple to analyze business processes to gain actionable insights for purpose of improving business processes.

Pros

  • Ease to generate process models.
  • It streamline and automate complex processes and workflows.
  • Process optimization.
  • Process analysis.
  • Ease to monitor business processes.
  • It boost process efficiency in real-time.

Cons

  • IBM Process Mining is fully-featured and functional thus covering every aspect of process mining in real-time leaving me with nothing to dislike.

Likelihood to Recommend

For those organization in search for a solution that will help them to automate their complex processes and workflows, make better business decisions and also improve their business processes performance,IBM Process Mining is the right and proven solution to give a try without any hesitation.

CUSTOMER EXPERIENCE - MILENNA RIBEIRO - BANCO ALFA DE INVESTIMENTO S.A.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

, We have several processes in our company that we would like to automate, mainly processes that require a lot of time from our team. We recently automated a process using the RDA, and we saw many gains in performance and efficiency. Yesterday I had training with the Customer Success Mr. Carlos Liberato, which was very enriching in terms of knowledge. It was a great opportunity to see improvements to our internal processes.Thank you so much, IBM. Best regards, Milenna Ribeiro (+55 11 98429-9737) Banco Alfa de Investimento S.A

Pros

  • Boost productivity
  • Better Customer Service Experience
  • Reduces the risk of human error
  • Maximize ROI
  • Complete tasks in less time

Cons

  • I think the tool currently meets expectations

Likelihood to Recommend

I believe that an efficient way is to reconcile and write off payments and also inputting information from spreadsheets into our systems.

Best tool for improving your processes

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

e use IBM Process Mining to capture and survey processes that are candidates to be automated either via RPA or some other strategic technology. Process Mining helps us understand the process as a whole and its bottlenecks, thus enabling us to optimize our efforts to bring the greatest possible value to the customer.

Pros

  • Detect where the process takes
  • Perform process capture

Cons

  • Enable mechanisms for data processing before applying mining

Likelihood to Recommend

If the process has a structured log, it will make it much easier to apply IBM Process Mining, otherwise you will have to either use the capture tool or modify the current process to generate structured data and import them into the tool

Quick review for ibm process mining.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use the IBM process mining for tracking new business process for automation and to find ways of betterig the processes.

Pros

  • Tracking the busiess process of the company.
  • Identifying points of improvement on each process.
  • Identifying Key points of process for optimise automation.

Cons

  • Enviroment hard to setup
  • Flowchart screen can have too much information
  • Some form labels could have tooltips for better understanding

Likelihood to Recommend

It is recommended in any scenario where processes are sought for automation or process improvement.

Vetted Review
IBM Process Mining
1 year of experience

Great to optimize your workflows.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The tool is very useful for discovering repetitive and/or ineffective workflows and providing the necessary vision to optimize and automate them.

Pros

  • Process discovery.
  • Model enhancement.
  • Identifying process bottlenecks.

Cons

  • User Interface.
  • Expensive
  • Documentation is up to date.

Likelihood to Recommend

IBM Process Mining is a great way to find bottlenecks and unnecessary tasks in business processes, which is usually a big challenge. It suits perfectly when optimization and speeding up a workflow are necessary.