CUSTOMER EXPERIENCE - MILENNA RIBEIRO - BANCO ALFA DE INVESTIMENTO S.A.
September 15, 2023
CUSTOMER EXPERIENCE - MILENNA RIBEIRO - BANCO ALFA DE INVESTIMENTO S.A.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Process Mining
, We have several processes in our company that we would like to automate, mainly processes that require a lot of time from our team. We recently automated a process using the RDA, and we saw many gains in performance and efficiency. Yesterday I had training with the Customer Success Mr. Carlos Liberato, which was very enriching in terms of knowledge. It was a great opportunity to see improvements to our internal processes.Thank you so much, IBM. Best regards, Milenna Ribeiro (+55 11 98429-9737) Banco Alfa de Investimento S.A
- Boost productivity
- Better Customer Service Experience
- Reduces the risk of human error
- Maximize ROI
- Complete tasks in less time
- I think the tool currently meets expectations
- Reducing risks and avoiding legal penalties
- speed in executing tasks
Because IBM is a company with quality products that meets deadlines and delivers as expected
Do you think IBM Process Mining delivers good value for the price?
Yes
Are you happy with IBM Process Mining's feature set?
Yes
Did IBM Process Mining live up to sales and marketing promises?
Yes
Did implementation of IBM Process Mining go as expected?
Yes
Would you buy IBM Process Mining again?
Yes