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Great to optimize your workflows.
August 29, 2023

Great to optimize your workflows.

ERICK MARTINHO | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Process Mining

The tool is very useful for discovering repetitive and/or ineffective workflows and providing the necessary vision to optimize and automate them.
  • Process discovery.
  • Model enhancement.
  • Identifying process bottlenecks.
  • User Interface.
  • Expensive
  • Documentation is up to date.
  • Workflow Optimization.
  • Task mining for RPA.
The support is very user-friendly and accessible to solve problems along the way.

Do you think IBM Process Mining delivers good value for the price?

Yes

Are you happy with IBM Process Mining's feature set?

Yes

Did IBM Process Mining live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Process Mining go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Process Mining again?

Yes

IBM Process Mining is a great way to find bottlenecks and unnecessary tasks in business processes, which is usually a big challenge. It suits perfectly when optimization and speeding up a workflow are necessary.