Name: ICEFLO
Price: 100 USD
Author: ICEFLO Limited

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Org Chart

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Component Content Management

Data Quality

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Infrastructure Monitoring

IT Service Management (ITSM)

Identity Governance and Administration

Industrial IoT

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Relational Database Management Systems

Session Border Controllers

Solid State Drives

Static Application Security Testing (SAST)

Static Code Analysis

Tower Servers

Traffic Switching

Virtual Private Network (VPN)

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Intent Data

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Multichannel Retail

Sales Gamification

Sales Intelligence

Sales

Secure Service Edge (SSE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Commercial Drone

Equation Editors

Insurance Agency Management

Public Sector Software

Real Estate Property Management

Trucking Software

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

ReportsNow

Crowdtap

FastPIPE

FastEST, Inc.

AspenOne Supply Chain Management

Aspen Technology

Azurepath

Azurepath, LLC.

Screenful

Screenful Oy

Aras PLM

Aras Corporation

Frosmo

Frosmo Ltd

ICEFLO, developed by ICEFLO Limited, is a cloud-based platform that helps teams achieve operational resilience objectives across planned change, disaster recovery, and service recovery. Suitable for businesses of all sizes, ICEFLO is utilized by a wide range of professionals in various industries, including IT, project management, deployment management, implementation management, event management, business continuity, technology, operations, financial services, healthcare, telecommunications, retail, and manufacturing.

## Key Features

**Cloud-based Platform**: Access and collaborate on cutover plans from any device, anywhere. Store, share, and access runbooks and cutover-related data securely in the cloud.

**Comprehensive Runbooks**: Create detailed runbooks with stages and tasks. Define standards, structure, and dependencies to establish a common vocabulary for cutover activities.

**Real-time Dashboards**: Monitor cutover progress with at-a-glance real-time dashboards. Track task status, dependencies, and identify any issues or delays.

**Integrated Issues Management**: Manage and resolve issues that arise during the cutover process. Assess and communicate the impact of issues to minimize overall cutover impact.

**Automated Reporting**: Generate automated reports for real-time status updates and progress tracking. Easily create management status reports without manual data collection.

**Event Management**: Coordinate complex cutovers involving multiple teams and dependencies by bringing together related runbooks as a single event.

**Mobile Accessibility**: Stay informed and participate in the cutover process on the go. View and update tasks, track progress, and receive notifications on mobile devices.

**Disaster Recovery Planning**: Create and execute well-rehearsed disaster recovery plans. Utilize a real-time forecasting engine to estimate recovery time actual (RTA). Validate the plan with detailed walkthroughs to ensure accurate durations and dependencies. Collaborate in real-time, allocate resources, and automate event scheduling.

**Risk Management**: Identify and manage issues during cutover events. Gain comprehensive visibility and track the impact of issues on the overall cutover. Compile factual evidence and deliver timely reports for compliance and governance purposes.

**IT Service Continuity Management**: Plan and prepare for various scenarios. Identify critical business processes and assign appropriate recovery time. Build and rehearse service recovery runbooks with accurate timing for each task.

Improved Quality of Cutovers: Users have noted that ICEFLO has evolved and improved over the years, resulting in enhanced quality of cutovers in implementation projects. This improvement has been appreciated by multiple reviewers.

Real-Time Reporting and Updates: Reviewers have highlighted the benefit of real-time reporting and updates provided by ICEFLO during event progress. This feature helps keep everyone informed and enables timely decision-making for effective project management.

Flexible Access Roles: The availability of various roles within ICEFLO has been praised by users. This functionality allows for different levels of access and functionality based on user requirements, contributing to efficient construction, management, viewing, and execution of events.

Inefficient iPhone App: Some users have expressed disappointment with the performance of the iPhone app, stating that it has not met their expectations. 

Lack of Comprehensive Reports for Higher Management: Several reviewers have mentioned that the software lacks comprehensive reports specifically designed for higher management, such as CXOs. This limitation makes it difficult for executives to obtain an overall picture of the project.

Navigation and Data Import/Export Issues: A number of users have reported difficulties with navigation and data import/export within the software. These issues hinder the user experience and could be improved to enhance usability.

ICEFLO has proven to be an invaluable tool for managing complex cutover projects across multiple countries and time zones. Users have successfully implemented major upgrades, such as human resources and global payment systems, with the support of over 200 resources. The platform's centralized event planning and management capabilities have ensured smooth cutover operations and provided users with a clear view of their projects. Customer service from the ICEFLO team has been highly praised, with their assistance in onboarding and making software changes to meet specific needs.

One of the standout features of ICEFLO is its ability to simplify oversight, control, and risk management during system implementation across multiple delivery streams. With ICEFLO, users have been able to effectively manage complete cutover processes and facilitate communication with stakeholders. The tool has also played a key role in ensuring data security, which is a critical aspect for users in various organizations.

ICEFLO's simple interface has contributed to its easy adoption by both technical and non-technical staff. Users appreciate the user-friendly design that allows for straightforward navigation and understanding. This has led to high user buy-in and facilitated the successful delivery of projects. In some cases, users have relied on ICEFLO as a key tool in their delivery arsenal for over seven years, highlighting its reliability and versatility in different organizational contexts.

Basic

GQQueues is a project management solution with features such as task management, calendar management, and smart filtering.

GQueues for YOU

GQueues for BUSINESS

GQueues

Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.

Free Trial

Professional

Professional Extended

Enterprise Extended

Agiloft Service Desk (discontinued)

ICEFLO

Task management software are digital tools that help users manage their day-to-day tasks within their workflows.

Task Management

ICEFLO Limited

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Task Management Software

ICEFLO

Overview

What is ICEFLO?