Inmar ProductLifecycle Cloud

Inmar ProductLifecycle Cloud is a solution designed to streamline and optimize the post-purchase experience for retailers and manufacturers. This cloud-based platform offers a range of solutions and services to help manage returns, improve sustainability, reduce costs, and enhance customer loyalty. It is suitable for companies of all sizes, from small businesses to large enterprises, and is utilized by professionals in the retail, manufacturing, supply chain, logistics, and e-commerce industries.

Key Features

Returns Network and Post-Purchase Experience Software: According to Inmar Inc., the product includes a returns network and post-purchase experience software that offers shoppers a wide range of drop-off options, which can potentially reduce transportation costs for retailers and increase sales. It enables package-free, label-free returns and aims to provide superior post-purchase customer service.

Returns Processing and Value Recovery: Inmar ProductLifecycle Cloud provides returns processing and value recovery solutions, as claimed by the vendor, to capture lost margin and minimize the number of products ending up in landfills. The returns processing services aim to ensure faster return-to-stock for e-commerce returns and reduce transportation costs through zone-skipping. Value recovery is maximized through value-based return routing that starts at the point of return.

Sustainability Practices: Inmar ProductLifecycle Cloud focuses on sustainability, as stated by the vendor, and offers solutions and services that help retailers and manufacturers operate more responsibly, both fiscally and environmentally. The platform aims to reduce negative environmental effects and create positive ones, with the vendor claiming that 99% of consumer returns processed are kept in commerce or donated. Inmar Inc. also states that their waste-to-energy programs produce 14 million kilowatt-hours of energy yearly and save 26,024 barrels of oil annually. Additionally, the platform promotes recycling, with Inmar's return facilities recycling 28 million pounds of cardboard boxes each year.

Supply Chain Performance Analytics: Inmar ProductLifecycle Cloud provides supply chain performance analytics to help optimize operations, increase profits, and reduce waste. The platform gathers information at every stage of a product's journey, analyzing over 500 million returns annually and conducting large-scale studies. According to the vendor, through data harmonization techniques and advanced analytics, it delivers data-driven insights to streamline operations and identify areas for improvement.