Insperity

It let a small company like mine have HR, Payroll, Reporting, performance reviews all in one place. This platform also enabled our small business to get better tiered insurance that is usually only available to large corporations. It streamlined all of these operations, and also had reps from Insperity for support and questions.

• Help me find employe directory with names, numbers, emails, org chart
• I like they're benefits seemed on par with large corporations
• Payroll can be managed by 1 person easily

Empower and Gusto

La Growth Machine, Surfe, LinkedIn Sales Navigator

We had engaged Insperity to help with payroll and benefits administration.

• In my experience, they cost me a lot of money for no return
• In my opinion, they use a crappy insurance provider with little to no actual benefits

We use Insperity for pre-employment testing and promotional moves within the company to check skills for new or current employees who want to make a change.

• It has helped us avoid bad hires.

Asana and Paylocity

Paylocity, Asana

They handle a lot of items - benefits, separation agreements, payroll, etc for our US entity. If we are unsure of any legal-related items for specific cities and states, we would go to Insperity and they would have the resources to share with us that we should be aware of. They also have a learning and development platform that we are currently looking into.

• Payroll processing - we rely on this a lot, especially when it comes to new hires. I like how quickly they process payroll, even for new hires who have joined well passed the payroll deadline. They make off-cycle payments for the new hires.
• Access to any HR law-related information - If we had a question about ANYTHING about the US HR law landscape, the team has all the information that you need. They're easily reachable and responsive.
• Drafting of separation agreements - although the processing time is a bit long (weeks), it provides us comfort that we are in compliance.

• I don't have an ROI but we save lots of time on our end when it comes to dealing with anything HR and payroll related. Employees have a great experience with customer support because they know they can reach out to Insperity directly rather than through us first.

Hibob, DocuSign, HelloSign

We were promised an HR team, and we received a few phone numbers for team members who were nearly impossible to reach...

Our biggest complaint though is that, in my opinion, the user interface is very outdated and extremely difficult to use.

To be fair, we were not using the POE model that they offer but were using the self guided option.

In my opinion, the ease of use offered by basic industry names like Gusto and OnPay far outweighs any benefits you receive from using Insperity Workforce Optimization.

• Payroll

• Made the Payroll process more difficult than cheaper options