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IT Glue Pricing

Rating: 8.8 out of 10
Score
8.8 out of 10

IT Glue Pricing Plan Options

IT Glue has 3 pricing plans(s), starting at $29. Available deployment types include saas. Review pricing options and learn more about the product to determine which plan is right for you. No free version or trial is available for IT Glue.

Plans

Basic

$29.00
per month / per month / other
Cloud

Select

$34.00
per month / per month / other
Cloud

Enterprise

$39.00
per month / per month / per user
Cloud

For the latest information on pricing, visit the IT Glue official pricing page

Alternatives for IT Glue

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare IT Glue pricing to the most common alternatives, backed by TrustRadius buyer data.

Support Options for IT Glue

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that IT Glue offers for its pricing tiers below.

FeatureFreePaid
PhoneUnavailableAvailable
EmailUnavailableAvailable
Forum/CommunityUnavailableAvailable
FAQ/KnowledgebaseUnavailableAvailable
Social MediaUnavailableAvailable
Video Tutorials / WebinarUnavailableAvailable

What customers say about IT Glue pricing

Real feedback from verified users about IT Glue's pricing and value

Rating: 9 out of 10

I cannot take advantage of all the features, not sure it's worth the money but there is nothing much better.

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Rating: 9 out of 10

Since upgrading to the enterprise license, we've been able to save even more time because of the API integrations with all of the tools that we use.

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Rating: 1 out of 10

We regret the purchase and have received little, if any, ROI.

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Rating: 9 out of 10

Having a place where we document client and setup systems/templates has been a big plus using IT Glue, and we have definitely felt value in the investment.

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What TrustRadius Research Says

Pricing Sentiment

Pricing Concerns

Reviewers express significant concerns regarding the pricing of IT Glue, particularly noting that it is expensive for smaller organizations or single-tech shops. Many believe that the cost is more suitable for larger managed service providers (MSPs) with multiple technicians. This perception leads to the conclusion that smaller businesses may find it challenging to justify the investment.

Value Perception

Despite the high cost, some users find considerable value in IT Glue's organized and efficient documentation capabilities. They appreciate that the platform effectively addresses their needs, ultimately leading to a positive return on investment (ROI) once implemented. This indicates that while the pricing may deter smaller organizations, those who do adopt the service often recognize its benefits in terms of time and resource management.

Mixed Opinion

The mixed opinion arises from the contrasting experiences regarding the product's value for money. Some reviewers criticize IT Glue for being overpriced and less effective than specialized alternatives, while others emphasize its comprehensive features and the organizational benefits it provides. This disparity suggests that the perceived value of IT Glue may vary significantly based on the specific needs and size of the organization using it, leading to differing conclusions about its overall worth.