#1 most frequent
United States of America
66.7%70 installations of 105
What is Akamai Identity Cloud?
Akamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology platforms. The Customer Insights data visualization tool helps clients analyze customer data and better understand who those customers are to help drive personalized marketing experiences.
Categories & Use Cases
Videos
Who Buys & Uses Akamai Identity Cloud
#2 most frequent
Canada
5.7%6 installations of 105
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
3.8%4 installations of 105
Best online secured cloud
Use Cases and Deployment Scope
With Janrain, we can able to know our customers very much. It also helps to collect data from all types of devices [that] can be used for effective marketing. It has also an SSO [login] facility which is very helpful to avoid multiple logins. They have excellent customer support to clear our queries 24/7. Next comes data security which they provide is top-notch.
Pros
- Data security
- online cloud backup which is accessed anytime anywhere
- Excellent Customer support 24/7
- User experience is great
Cons
- We have to pay extra for additional space
- MFA could have been designed better
- Pricing seems to be bit high for what we use.
- Initial setup could have been easy
Most Important Features
- It is used to safeguard our data from numerous online attacks and threats. It also helps us to overcome downtime issues.
- Online storage
- threat prevention
- easy data accessible
- scalability
Return on Investment
- Customer data can be easily accessed
- we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
- Pricing is bit high for what we get
