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JumpTrack

Score7.7 out of 10

45 Reviews and Ratings

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What is JumpTrack?

JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.

Categories & Use Cases

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Reviews

What users are saying about JumpTrack.
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ECI JumpTrack

Incentivized
Mike Smith
Manager in Finance and Accounting at Tampa Bay Steel (51-200 employees employees)

Use Cases and Deployment Scope

We use JumpTrack daily to track deliveries and capture signatures. We also use it to send proof of delivery signatures to select customers. We also use the camera features to take pictures of the deliveries.

Pros

  • Allows us to track drivers
  • Allows us to capture digital signatures
  • allow us to take pictures of deliveries

Cons

  • JumpTrack automatically enters a status of Refused if no signature is recorded,

Return on Investment

  • Positive impact is the ease of use and manager driver routes

Usability

JumpTrack Allows You To Get A Jump On The Competition

Incentivized
Jon Ralph
Warehouse/Logistics Manager at Triware Technologies Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We use JumpTrack mainly as a way to manage our client deliveries. We capture delivery signatures. Proof of delivery is paramount and JumpTrack is great way to provide that info to our clients. We are an full service IT provider. We deliver client orders five days a week and JumpTrack allows us to accomplish this with ease. We have a two user license, one for our delivery driver with the JumpTrack app setup on his android smart phone and the second one for our receptionist with the app set up on an android tablet so she may capture signatures for our clients who come to the office to pick up their orders.

Pros

  • signature capture
  • proof of delivery searches
  • ability to organize the delivery order of our deliveries

Cons

  • session timeout is incredibly short
  • unable to edit customer address after the delivery has been created. you need to delete it and create a new delivery

Return on Investment

  • Increased productivity - driver spends less time at a stop as everything is electronically stored
  • cost savings arise as we can provide a proof of delivery to our client. no need to ship a second order at no cost to client
  • we have had a client come to our office for a demo of the software as they have a shipping department with multiple delivery persons.

Usability

Delivery tracking made easy!

Incentivized
Jeremy Bryan
Furniture Coordination Manager at PORTERS OFFICE PRODUCTS (11-50 employees employees)

Use Cases and Deployment Scope

I use JumpTrack for delivery route management of Packages delivery and quantity clarification.

Pros

  • Route flow.
  • Package count information.
  • Delivery stop notification.
  • Picture capture for Unmanned delivery locals

Cons

  • JumpTrack map.
  • Flow due to map issues.

Return on Investment

  • Cell phone use through App.
  • There is no need for expensive JumpTrack-based handheld.
  • All Employees have access to every route in system

JumpTrack works well for our multi-area business with multiple routes.

Incentivized
Ginger FordView profile
CSR MANAGER/PURCHASING in Customer Service at BAREFIELD WORKPLACE SOLUTIONS (51-200 employees employees)

Use Cases and Deployment Scope

We use JumpTrack as our first line for proof of delivery. We must maintain accurate records, including signature. JumpTrack has allowed us to do that quickly and efficiently.

Pros

  • Ease of use
  • Quick response and transfer of information

Cons

  • Better representation of signoff for export
  • Fewer screens for changing/viewing routes

Return on Investment

  • Increased productivity by ease of use
  • "One Shot" info provides rapid response for customers

Alternatives Considered

Elite EXTRA

Other Software Used

DDMSPLUS

Amaze Balls

Incentivized
Verified User
Administrative Assistant in Product Management (201-500 employees employees)

Use Cases and Deployment Scope

JumpTrack is very handy. Our company uses it for Supply's and Furniture. It is a great tool to look at to make sure the customer has received items or that actually haven't recieved their items. JumpTrack has only been down once in the past two years that I have been using it.

Pros

  • easy to read
  • real time
  • easy signature

Cons

  • I wish when typing in the number you could use enter to find the number

Return on Investment

  • INCREASED ACCOUNTABILTY

Other Software Used

DDMSPLUS

Usability

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