JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
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Onfleet
Score 9.7 out of 10
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Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.
JumpTrack's integration with DDMS has made it significantly easier to keep track of delivery information. One screen can give all the info needed instead of multiple formats.
JumpTrack is made by the same company so we try and integrate them as much as possible. JumpTrack allows you to be more granular with orders and gives more insight on driver productivity. It is honestly best to use both of them together since they work well together and come …
Routetrack was a program we had tried years ago, it didn't integrate with DDMS and the technology to support it just didn't exist. This program ran on an old palmpilot, and the hardware was not robust enough to support it. Since then we had been all paper until we started using …
We've tried other programs but Jumptrack really has everything we need on 1 screen that provides the most accurate information to then pass on to our loyal Customers. If there was no JumpTrack I'm not sure what we would use. This program really is the key for all proofs of …
We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we …
Before this, our drivers used Garmin and allowed it to route out their day, but nothing was this advanced with tracking, signatures, integration with DDMS, etc. I can't even believe we went so many years without this feature. I remember searching for other POD apps, etc., but …
With, Onfleet assists Automated SMS notifications may be used to let customers know when a delivery has started, when they can expect it, and when it will arrive. Use Onfleet's integrated feedback form to find out firsthand how each client felt after receiving their order. …
Onfleet has become the chosen software for managing in-house delivery operations as a fleet management solution. Onfleet is also used by couriers and delivery service providers (DSPs), in addition to in-house fleets. Couriers appreciate having Onfleet as their secret weapon …
Because of its overall ease of use, new drivers hardly need any training. This product makes a seamless entry into the digital delivery world. With handheld devices and immediate tracking, small businesses can join the big boys like FedEx and UPS. It also saves paper and storage space as it sends signed copies back to our point of sale system for immediate viewing or sending for proof of delivery. I love it.
Where this really saved us is that we have a piece of software that is cutting edge when it comes to building and supply. This tracker was point point to the second accurate as to where our driver was when the the gps on our software said it was missing, this made the decision to keep this product in perpetuity.
When looking at warehouses, consider not only the rent but also how close you are to your consumers. In the long term, the latter may save you a lot more money by reducing delivery times, costs, and fuel consumption.
To cover more land and be closer to more customers, your warehouses and fulfillment facilities should be widely distributed. Many businesses maintain an East and West warehouse, at the very least, to allow them to deliver items to customers on opposite ends of the coast more quickly.
Route design can significantly reduce delivery times.
Onfleet recommends the most effective delivery routes by automatically factoring for time, location, truck capacity, and traffic. Any real-time traffic updates that may affect these routes are given to drivers through SMS, reducing travel time and empowering drivers.
Onfleet makes this easy by automatically assigning deliveries to your drivers. It works by looking at all of your drivers who are now "on the clock" or "active." It then selects an available driver in close proximity to the delivery.
It essentially means that you can't unintentionally assign the same item to many drivers, or assign too much or too little to any single driver. You can set limits, such as two tasks per driver, which will force them to leave.
Keep consumers updated with regular updates throughout the delivery process to keep them up to date on their package's progress.
This benefits both the consumer and the driver because it ensures that the customer will be present at the time and location of delivery.
Route optimization is not always available or working.
Customer addresses are not always found in google maps.
Does not have the ability to reopen a signed invoice.
Does not have the ability to "redeliver" if items are missing.
Route optimization often needs (every day) human input to make it right.
Route tracking does not update often enough to show accurate driving route. Will show straight line from one point to another if it misses some time between gps points.
Onfleet is amazing. What I love the most is that after the 2 years that I've been working on this software, I had no problems or issues. It was easy to edit information to drivers' routes, add on, etc. Good overall software, easy to use.
The software's least appealing feature was that it indicated that an order would be late when, in fact, all we needed to do was refresh the drivers profile so that times could be altered.
Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have
I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.
Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.
JumpTrack is made by the same company so we try and integrate them as much as possible. JumpTrack allows you to be more granular with orders and gives more insight on driver productivity. It is honestly best to use both of them together since they work well together and come from the same business ecosystem. We weren't using a product before to track POD and instead relied on UPS to provide proof the products were delivered.
With, Onfleet assists Automated SMS notifications may be used to let customers know when a delivery has started, when they can expect it, and when it will arrive. Use Onfleet's integrated feedback form to find out firsthand how each client felt after receiving their order. Onfleet easily connects with your existing tools, making it simple to establish or shift a delivery business. Connect to hundreds of third-party apps, such as Shopify and Google Sheets, using Zapier without writing a single line of code, or importing CSV or Excel files. For complete control, integrate with our developer-friendly API.
