TrustRadius: an HG Insights company
Keepit Logo

Keepit Reviews and Ratings

Rating: 9.4 out of 10
Score
9.4 out of 10
Try Keepit

Community insights

TrustRadius Insights for Keepit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Backups: Users have praised the platform for providing hassle-free backups, minimizing the need for manual administration. This feature contributes to smoother operations and ensures data is securely backed up without requiring constant oversight.

Reliable Restore Process: Several reviewers have highlighted the perfect record of the restore process, emphasizing its role in ensuring reliable data recovery. This aspect instills confidence in users that their information can be efficiently restored whenever necessary.

User-Friendly Interface: Many users appreciate the easy navigation of backups and settings, along with a simple onboarding process, making it convenient to manage data protection. The intuitive design enhances user experience by offering straightforward access to essential features and functions.

Reviews

72 Reviews

Keepit best Backup solution.

Rating: 10 out of 10

Use Cases and Deployment Scope

I use it to keep a backup of Office 365. The use is friendly and very fast. The connector is simple with O365. The scope is the preservation of data and backup. Recovering the deleted file is very simple and fast. The user experience is perfect for an administrator user. Very good software on the cloud.

Pros

  • More search filter.
  • Menu not only button but text.
  • Automatic report.

Cons

  • Graphic job monitor.
  • Graphic the different color.
  • Area training for use.

Likelihood to Recommend

Perfect for backup & restore in the world of O365. Simple, fast , linear, Compliance. Many sections for all data. Backup integrity, coverage, snapshot available, monitored cloud connection. All-in-one dash, perfect for an administrator. It is not appropriate for all software; it is only for O365 and Salesforce.

Vetted Review
Keepit
10 years of experience

Keepit amazing value and support when you need it.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use Keepit to back up our Microsoft 365 tenant. In addition to standard data backups, we use Keepit’s Advanced Entra ID features to protect our cloud identities. This includes regular backups of Entra ID objects, Intune settings, compliance policies, and configuration policies, helping ensure we can recover critical security and management settings if needed.

Pros

  • Microsoft 365 Backup and Recovery - it's set and forget!
  • Recovering/Restoring Entra ID users
  • Backup and Recovery for Compliance and Conditional Access Policies

Cons

  • It would be great if they showed delta changes automatically instead of having to manually complete it
  • When completing a cross-tenant restore (which works well) the notifications are hard to understand and use GUID's instead of DisplayNames
  • It would be great if it backed up more than M365/Entra
  • Bulk restore limited to 5k items

Likelihood to Recommend

We originally purchased Keepit for Microsoft 365 backups, but quickly added the Entra ID Advanced license to extend protection to our cloud identities. We soon found the product very effective, especially with cross-tenant restores, which makes M&A work much easier. We also used it to recover deleted users and Intune policies after an admin error, restoring access and settings quickly without data loss.

Vetted Review
Keepit
3 years of experience

Keepit Review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

<div>We used Keepit to backup and restore O365 and Salesforce clouds for more than 5 years now.</div><div>Clouder's are not responsible for data lost so Keepit is our main backup/disaster recovery plan.</div><div>All data are stored in Europe out of Microsoft and SalesForce datacenter, so we can restore files, emails in every scenario.</div>

Pros

  • Backup all data from 0365 (Mailbox, EntraID, Sharepoint, Teams, ...)
  • Pricing include unlimited storage for each licence
  • No time limit for data storage (retention)
  • Data store in sovereign place
  • Keepit follow Microsoft and Salesforce API to stay up to date

Cons

  • Delegation for different IT Team is difficult to setup
  • Rules in multi tenant environnement is not easy to manage
  • Certificates and Secrets are not saved in Azure Application

Likelihood to Recommend

<div>Only one team that manage backup and restore</div><div>You want to take care of the location of your data</div><div>You don't want to use the same cloud to backup your data</div><div>You don't want to count your every week the amount of backup data</div><div>You want a long retention of your data</div>

Vetted Review
Keepit
6 years of experience

Peace of mind in a fast paced digital world

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use it to keep our OneDrive documents and data backed up, securing our files in any cases of data loss that might happen to us in this modern digital landscape. This is of paramount importance for us to maintain operational continuity and for us to maintain compliance with certifications and requirements from local regulatory bodies.

Pros

  • Works seamlessly
  • Communicates well

Cons

  • Supply detailed documentation and instructions on how data restoration works
  • Tools to test data restoration

Likelihood to Recommend

Thankfully we have not had to utilize the data backups, they instead provide peace of mind and ensure that we can maintain continuity if needed.

Vetted Review
Keepit
6 years of experience

Easy to use Enterprise grade M365 backup

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Keepit to back up our entire Microsoft 365 environment. This includes users and shared mailboxes , sharepoint sites, onedrive accounts and Microsoft Teams Channels. The primairy business problem it addresses is the risk of data loss due to accidental deletion, ransomware, retention policy gaps or just malicious activity. While Microsoft provides retention, it does not provide a comprehensive backup solution.

Pros

  • Point in time recovery
  • Simple and intuitive interface
  • Coverage across M365

Cons

  • Custom dashboards
  • Support functionality over chat
  • Search capabilities could improve

Likelihood to Recommend

Accidental deletion. We've had multiple reports of loss of data due to deletion beyond the retention point of M365. It's easy and fast to recover those files from Keepit.

Employee offboarding. When an employee leaves, we can retain and access their mailbox and onedrive long term without the need for an active M365 license.

Vetted Review
Keepit
5 years of experience

Easy to use easy to manage great value

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Full Office 365 backup, Teams, Entra, InTune, Sharepoint &amp; Onedrive, complete backups. As we moved more services over to O365 we found that we needed a backup solution not only for piece of mind but also to correct users mistakes when they misplace or delete files by accident

Keepit is a very simple platform to setup, takes literal minutes to setup and configure and gives us the peace of mind that when we need it, its there for us

Pros

  • Easy Setup
  • Easy to use UI
  • Easy to restore
  • simple licensing

Cons

  • Better reporting

Likelihood to Recommend

Keepit is perfectly suited for our business, easy to setup, manage and restore backups from. theres no messing about, it does what it says on the tin

Vetted Review
Keepit
1 year of experience

Good cloud backup for SaaS data with Keepit

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Keepit for a cloud to cloud backup of our M365 mailboxes, SharePoint Online data, Microsoft Teams and channels as well as for our Active Directory policies. For us it is a longterm backup of our Microsoft cloud data with easy recovery functionality. We just use Keepit exclusively for backup purposes.

Pros

  • Recovery of Sharepoint data
  • Recovery of Microsoft Teams data
  • Recovery of Outlook - E-Mails

Likelihood to Recommend

For our purposes of cloud data backup of Microsoft Office, SharePoint Online, and Teams data, as well as for Active Directory policies and settings, it works perfectly. I am not aware of any use case where it would not be suitable.

Vetted Review
Keepit
3 years of experience

Keepit - Set It And Forget IT

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Keepit to back up our Microsoft 365 infrastructure, including Email, Teams, OneDrive and SharePoint. We back up fifty-five end users data.

Pros

  • Set it and forget it backups
  • Fast and easy restores
  • Teams Document and chat backups

Cons

  • Nothing Comes to mind

Likelihood to Recommend

I have had a great experience using Keepit to back up our M365 tenant. I have used it multiple times to restore data and have never experienced any delays or data loss. My most common use case is restoring data for users who have left the company and we need access to their OneDrive Data

Vetted Review
Keepit
3 years of experience

Peace of mind on M365 data backup recovery

Rating: 10 out of 10

Use Cases and Deployment Scope

A few years ago, we were converting from on-premises user storage (network drives for group and user PC shares) to Office 365 (SharePoint and OneDrive). Microsoft's default 90-day backup policy was insufficient because it does not provide backups after user offboarding or for long-term restore requests. KeepIT offered that functionality.

Pros

  • Native integration with Office 365.
  • Efficient backup solution for all Office 365 solutions.
  • Cost-effective.

Cons

  • Backup of M365 tenant configuration date.

Likelihood to Recommend

KeepiT is there when you need it, and hopefully you don't need it much. We've had a few compliance-related requests and long-term recovery needs for crucial data.

Vetted Review
Keepit
5 years of experience

Great Azure DevOps backup restore solution

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

My company uses the Microsoft Azure DevOps Backup and recovery solution of Keepit. It's a smooth and easy to use SaaS-solution. The implementation took only around 10 minutes. It's great that it ensures data sovereignty in EU-Compliance, storing data in Frankfurt Germany. Most coolest feature I like as an admin is that you are able to look native in the webbrowser the backup data files. Other backup SaaS-Solutions like AvePoint doesn't offer this. Also Keepit has a easy to look on product roadmap what new features will come in future.

Pros

  • friendly and helpful consultants (DACH region)
  • Good stable SaaS-Solution
  • very rare problems with the cloud backup & restore

Cons

  • Proactively informing customers about news with the solution

Likelihood to Recommend

- Backup &amp; restore of data (Microsoft Azure DevOps Backup and recovery)

- Easy to use SaaS-Application in webbrowser

- Easy implementation and integration Keepit to Microsoft Azure

- Easy user access management for admins who is able to use the software

- Support of Multi-Factor-Authentification

Vetted Review
Keepit
3 years of experience