TrustRadius: an HG Insights company
Keepit Logo

Keepit Reviews and Ratings

Rating: 9.4 out of 10
Score
9.4 out of 10
Try Keepit

Community insights

TrustRadius Insights for Keepit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Backups: Users have praised the platform for providing hassle-free backups, minimizing the need for manual administration. This feature contributes to smoother operations and ensures data is securely backed up without requiring constant oversight.

Reliable Restore Process: Several reviewers have highlighted the perfect record of the restore process, emphasizing its role in ensuring reliable data recovery. This aspect instills confidence in users that their information can be efficiently restored whenever necessary.

User-Friendly Interface: Many users appreciate the easy navigation of backups and settings, along with a simple onboarding process, making it convenient to manage data protection. The intuitive design enhances user experience by offering straightforward access to essential features and functions.

Reviews

56 Reviews

Reliable simple SaaS backup that just works

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have been using Keepit for number of years to backup several SaaS platforms. We find it very reliable with backups running automatically. It’s basically set and forget, and this is exactly what we need from a backup solution. Onboarding was straightforward, agentless cloud to cloud, so setup is simple and expertly guided by Keepit. Support has been excellent for the few times we’ve needed it. Our Keepit account manager is only too happy to demo new features and answer questions and a dream to work with, we are a small org and you don’t often get that level of customer care, so it’s a credit to the Keepit team. For us the search and granular restore is an important feature. It makes it easy to recover exactly what you need without fuss. It has some nice GDPR features like the 'right to be forgotten' option and regional data storage so we can keep out backups in the EU. Very useful from a compliance perspective. For us, the fact that it supports multiple SaaS platforms was important, it means we can use a single backup platform instead of juggling several tools. In summary, it is reliable, easy to set up and just works. No complaints, it’s a solid service with great support.

Pros

  • Automated Backups
  • Simple granular restore
  • Supports multiple SaaS platforms

Cons

  • Backup VM's would be nice

Likelihood to Recommend

It's great for backing up multiple SaaS platforms from a single console, giving you a 360 view of your backups without the need to juggle multiple platforms. It is low maintenance and easy to set up.

Keepit is a fantastic tool because it makes searching for backed-up files or emails incredibly simple and efficient.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Keepit is a fantastic tool because it makes searching for backed-up files or emails incredibly simple and efficient. The user interface is intuitive, which helps users quickly locate exactly what they need. Additionally, the process of restoring a file is straightforward, making data recovery stress-free and reliable.

Pros

  • Restores Emails
  • Restores Files
  • Backup Emails
  • Backup Files
  • Restore To Outlook
  • Restore To SharePoint

Cons

  • If a user leaves the business, and rejoins, we can't restore files to that new mailbox

Likelihood to Recommend

Great as a search directory for searching for files. Quick restores and backup from Azure AD data

Keepit Safe on Cloud

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Keepit for backing up all our MS 365 data including Emails, Teams, SharePoint sites etc. It's a very clever, easy to use, "install and forget" cloud backup software. It simply works. No fuss no problem. We highly recommend it.

Pros

  • Easy to install
  • Easy to use
  • Secure and Tested

Cons

  • Search could get an update
  • Easier Check of licensing on the portal
  • Easier access to restore points

Likelihood to Recommend

Backing up all MS Cloud Data for ever. Secure and easy to work with Safe and "never ending" storage. You can easily add, remove items on your backup set, go back in any time to retrieve lost data including email attachement and teams attachement as well as complete sharepoint sites.

A satisfied user

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

For all our office 365 backups, sharepoint, teams, outlook, onedrive. If someone deletes a file, we will be able to recover the given file.

Pros

  • Backup teams
  • Backup mails
  • Backup sharepoint

Cons

  • Additional backup features?
  • All is wroking like a charm, no improvement needed, it does what it needs to do

Likelihood to Recommend

It works like a charm, can't complain about Keepit

Vetted Review
Keepit
4 years of experience

Keepit gives peace of mind

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We backup multiple M365 tenants with Keepit. This solution covers all of our data and Azure settings, simple to setup and simple to use. The fact that we can backup more than one tenant is a big plus and sealed the deal for us. I have tested restoring mailboxes across tenants and it works really well.

Pros

  • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
  • Being able to backup multiple tenants/platforms from a single interface is awesome.
  • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
  • The interface is very intuitive and easy to navigate, it hides an awful lot of power

Cons

  • I would like to use Keepit to store my archive data, including offline mailboxes.
  • The are other solutions that do more backups per day, a greater frequency would be a bonus

Likelihood to Recommend

To secure M365 data in an immutable location, a central backup for our data, including exchange, SharePoint, teams including chat and Azure settings. Cross tenant restores only work with mailboxes, unfortunately SharePoint data cannot restore across tenants, this would be a great feature, for organisations that are consolidating multiple tenants.

Vetted Review
Keepit
3 years of experience

Keepit The Simple and Efficient Solution

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We heavily use KeepIt to backup and protect all our Cloud services. KeepIt has been a great solution so far. It is easy to navigate and work through the platform. It has indeed made a great significant difference for our organization.

The Support Team are pretty quick in responding to your requests and have a great turn around time. Although, in future, I would like to see the improvement in their documentations and Knowledge Base articles.

Pros

  • Backup and Recovery is made easy and simple.
  • Data Protection
  • Continual Improvement in their services.

Cons

  • Improvement in the Documentation and Knowledge Articles.
  • The feature to restore to anywhere.
  • The ability to pause a job (backup or restore operations).

Likelihood to Recommend

So far, KeepIt has been easy to configure and suits what our organization was looking for.

Although, it took some time to navigate the platform, they continue to improve and kept things simple.

Vetted Review
Keepit
1 year of experience

One tool that delivers what promises

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Software to backup Office365 products

Pros

  • Easy Integration
  • Simple Dashboard
  • Easy to use

Cons

  • Some menus are hard to find
  • The information of logs is not the most proeficient

Likelihood to Recommend

The Keepit solution is an excellent tool for backing up Microsoft Office 365 products.

It´s easy to integrate with the Office 365 Portal and easy to use since it doesn´t require too much training for the teams that are using.

The support team is excellent and their response is quick.

However some menus are difficult to find, and some configurations can take more time.

Vetted Review
Keepit
5 years of experience

Fast implementation

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Backup of all Microsoft 365 data including Azure AD, Groups & Teams (including chat), Exchange, Exchange public folders, Onedrive and Sharepoint.

Microsoft has som retention but it's certainly not enough for company use. Restore in place is available even when the users are logged in. Very easy and convenient to set up.

Pros

  • Ultrafastast and easy setup
  • Userfriendly
  • Customer service

Cons

  • Better filters
  • Search function
  • Compliance reports (coming soon)

Likelihood to Recommend

Perfect for full coverage backup of Microsoft 365 data.

Not suited for local backups.

Vetted Review
Keepit
4 years of experience

Keepit

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have used Keepit to restore email data that had gone missing after accidently deleting. Its a life saver to quickly find data through the search tool and the compare snapshot feature is very helpful

Pros

  • Compare Snapshot to older backups is quite useful
  • Searching is thorough
  • Having the ability to backup teams data and azure data helps

Cons

  • restoring mailbox items to another mailbox with the same name, if a user has been deleted and not restored with a new account created for them

Likelihood to Recommend

looking for specific documents where someone could only remember a word out of the title and finding the folder they were apart of from a multitude of different sharepoint sites. We can also find when files had been deleted with the toggle and searching back through with the search for a specific email that was of the up most important

Vetted Review
Keepit
3 years of experience

Keepit keeps us safe

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Keepit for every aspect of enterprise backup. Mail, sharepint, onedrive , teams, entera, power automate and more as it evolves. Since almost all our data is cloud bases its very important to have a backup of Azure. Keepit solves the backup air gap problem and location with its datacenters for example in Copenhagen.

Pros

  • It´s super easy to onboard people and resources it´s really click and forget
  • Restore down to individual files or emails is fast and easy to find
  • The retention policy is great. Even for accounts removed from license in 365 we can find them and go back to restore in time

Cons

  • We would like to see a backup of business central
  • We would like to see more backup of power automate flows

Likelihood to Recommend

Easy to use - click and forget