Keepit amazing value and support when you need it.
February 16, 2026

Keepit amazing value and support when you need it.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keepit

We currently use Keepit to back up our Microsoft 365 tenant. In addition to standard data backups, we use Keepit’s Advanced Entra ID features to protect our cloud identities. This includes regular backups of Entra ID objects, Intune settings, compliance policies, and configuration policies, helping ensure we can recover critical security and management settings if needed.

Pros

  • Microsoft 365 Backup and Recovery - it's set and forget!
  • Recovering/Restoring Entra ID users
  • Backup and Recovery for Compliance and Conditional Access Policies

Cons

  • It would be great if they showed delta changes automatically instead of having to manually complete it
  • When completing a cross-tenant restore (which works well) the notifications are hard to understand and use GUID's instead of DisplayNames
  • It would be great if it backed up more than M365/Entra
  • Bulk restore limited to 5k items
  • We can recover and migrate data and accounts quickly, which saves our IT staff a lot of time during mistakes or incidents.
  • Faster restores and fewer issues mean less downtime and less need for outside consultants.
  • It's biggest benefit is that it really is set and forget.
Keeping control of our Microsoft SaaS data with Keepit makes restores easy and reliable. Our backups are stored outside Microsoft, kept in our region, and protected from changes. If files, users, or settings are deleted by mistake, we can restore only what we need. The process is fast and straightforward. This reduces stress during incidents and gives us confidence we can recover quickly from errors, sync issues, or security events. Granular access also supports least‑privilege access.
Keepit's simple design has made a big difference for our us. Our Admins can quickly find backups, understand what they're restoring and complete recoveries without complex steps. This makes those high-pressure situations less stressful because of the simplicity. Day to day we aren't using this product, but it's so intuitive that even if you haven't used it in a while, completing your actions comes as second nature.
We focused on simplicity, data residency, and cost. Keepit stood out as the best option across all three. We didn’t want to manage or worry about where data was stored, as with tools like Veeam, and we didn’t need the extra features that came with platforms like Rubrik. Keepit offers a focused solution that fits our needs very well.

Do you think Keepit delivers good value for the price?

Yes

Are you happy with Keepit's feature set?

Yes

Did Keepit live up to sales and marketing promises?

Yes

Did implementation of Keepit go as expected?

Yes

Would you buy Keepit again?

Yes

We originally purchased Keepit for Microsoft 365 backups, but quickly added the Entra ID Advanced license to extend protection to our cloud identities. We soon found the product very effective, especially with cross-tenant restores, which makes M&A work much easier. We also used it to recover deleted users and Intune policies after an admin error, restoring access and settings quickly without data loss.

Keepit Feature Ratings

Management dashboard
9
Retention options
10
Encryption
9
Operational reporting and analytics
7
Ransomware Recovery
7
SaaS Product Integration
10
Multiple Data Restoration Options
10
Data Auditing and Search
10
Data Storage in the Cloud or On-Premises
10

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