Kund24

Kund24, developed by Sellfinity, is a CRM system aimed at small to medium-sized businesses. According to the vendor, Kund24 streamlines customer relationship management, sales, marketing, and support processes. It caters to sales teams, marketing teams, customer support teams, and businesses in the retail and service industries.

Key Features

Gamification: According to the vendor, Kund24 includes a built-in gamification system inspired by mobile games. It offers features such as leaderboards, progress bars, and achievements to increase engagement and motivation among sales teams.

Mobile App: The vendor claims that Kund24 provides a mobile app that allows users to access the CRM system anytime and anywhere. It also includes a gamification solution to engage and motivate employees with features like leaderboards, progress bars, and achievements.

Download Guide: According to the vendor, Kund24 offers a downloadable guide that provides strategies for increasing revenue and building long-term customer relationships. It offers tips for nurturing existing customers, finding new ones, and creating lasting business relationships.

Integration with Business Systems: Kund24 seamlessly integrates with important business systems, including Google Calendar, Microsoft 365, Fortnox, and Ringlistan, according to the vendor. It allows for two-way integration and enables the quick import of customers using SNI codes or industry keywords.

Marketing Automation: The vendor states that Kund24 automates and streamlines marketing processes. It enables targeted marketing campaigns based on customer behavior and preferences, allowing for personalized offers and services to increase sales opportunities and build long-term customer relationships.

Support Management: Kund24 efficiently manages customer support processes, according to the vendor. It helps keep track of customer inquiries and tickets, enabling timely and personalized support to enhance customer satisfaction and loyalty.

Project Management: According to the vendor, Kund24 allows users to manage and track projects within the CRM system. It facilitates collaboration with team members, task allocation, and monitoring of project progress and milestones to improve efficiency.

Calendar Integration: Kund24 can be synced with Google Calendar and Microsoft 365, according to the vendor. This integration enables users to schedule and manage appointments, meetings, and tasks, improving time management and overall productivity.

Lead Generation: According to the vendor, Kund24 helps generate leads and find new potential customers. It allows for the quick import of leads using SNI codes or industry keywords, enabling businesses to prioritize high-priority customers and increase sales opportunities.

Create Documents and Contracts: Kund24 streamlines document creation and management, according to the vendor. It offers customizable templates for various purposes, simplifies document approval processes, and ensures efficiency and accuracy in document management.